Mark Hoen | Page 2

Friendly atmosphere. They tell you everything you need to know about the vehicle, and financing options. They let the customers be and feel comfortable about questions in They tell you everything you need to know about the vehicle, and financing options. They let the customers be and feel comfortable about questions inquiries and concerns. More

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Mark was most helpful My wife and I are in our 70's and haven't bought a new car since 1998. We obviously had a lot of questions which Mark answerd patiently and knowledgeably we couldn't have asked for a haven't bought a new car since 1998. We obviously had a lot of questions which Mark answerd patiently and knowledgeably we couldn't have asked for a better experience. More

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Mark was very easy to talk to about our new car purchase. he answered all our questions he answered all our questions More

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I found my used car online and got in touch with Mark Hoen at Grand Subaru. We met Mark to see the car and really liked it. We found an issue with the car that Mark agreed to resolve. Mark had no proble Hoen at Grand Subaru. We met Mark to see the car and really liked it. We found an issue with the car that Mark agreed to resolve. Mark had no problems addressing all our questions and concerns, he made sure we were happy with the car. The whole experience was very pleasant. Not once did Mark leave us to ask his "manager", or get the "numbers", or say "it's a used car it's going to have issues", or play any of those games, it was refreshing to experience an considerate straightforward salesperson. I have been shopping for over 3 weeks and have had my fair share of pushy salespersons with their surprise add-on costs. The price we paid was the price we saw online. They did offer additional protection packages and warrantees, which I did not want and I declined them without any argument. It really was a pleasure doing business with Mark and Grand Subaru, everyone we met was considerate and professional. If any of my family or friends are looking for a used car or a new Subaru, I will tell them to go there first. More

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Very happy with my purchase of the 2017 Focus Rs. I looked at a lot before driving 3 hours to pick this car up. Mark was easy to deal with and got the car deal done quick and easy. thanks again I looked at a lot before driving 3 hours to pick this car up. Mark was easy to deal with and got the car deal done quick and easy. thanks again More

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was very pleased with sales delivery service of my new outback. would like to pay off my loan sooner if that is possible ! outback. would like to pay off my loan sooner if that is possible ! More

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I had a quick, easy experience buying a Subaru with Mark. I was able to get in right away for a test drive, hold it for a few days with a deposit, and then finalize the transaction easily. All without any of I was able to get in right away for a test drive, hold it for a few days with a deposit, and then finalize the transaction easily. All without any of the absurd games many car dealers still play with markups, hidden fees, and add-ons. I declined a few optional coverages after considering whether they were right for me, and appreciated being able to do that without a confrontation. More

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I was very pleased with the quality and care i received at Grand Subaru but especially pleased with Mr. Hoen. Highly recommend going to him for any of your car needs. at Grand Subaru but especially pleased with Mr. Hoen. Highly recommend going to him for any of your car needs. More

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Absolutely amazing people and made the entire purchase super easy and simple. Will recommend everyone I know to visit them if they plan on getting a vehicle. super easy and simple. Will recommend everyone I know to visit them if they plan on getting a vehicle. More

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My experience with Mark and Grand Subaru was quick and painless. I found a Crosstrek I was interested in on the Grand Subaru website. Shortly after I requested more information on the car, Mark reached ou painless. I found a Crosstrek I was interested in on the Grand Subaru website. Shortly after I requested more information on the car, Mark reached out to answer all my questions and schedule a time to see the car. I met Mark when I went in for a test drive, and we immediately connected in sharing a love for the outdoors. Mark was super easy to talk to and very knowledgeable about all the Subaru products and services. Mark did a great job of getting to understand my needs and offer me the add-on products / services that fit my needs, without being pushy on the things outside of my needs. Thanks Mark! More

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