Mark Manniko at Land Rover Flatirons

Cant' say enough good things about these guys. This was one of the most painless buying experiences ever. My first contact was via email asking some questions about the Evoque. Jeff replied quickly and with direct answers to my questions. Mark actually helped me learn more about the car when I came into the dealership. He was most helpful putting together a deal that worked for me once I decided to buy. Working with Frank on the financing of the vehicle was easy and quick. I will definitely be coming back when it's time for a new Land Rover.

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I can't say enough about the experiences that I have had with the individuals there at Flat Iron Land Rover! Their service is more "bullet-proof" than anywhere I have ever done business. Every time I go there I just know that they will be friendly and fix what needs to be done. They are always friendly and just real people...I think that Felix, Nicole, Mark and Randy have earned every bit of respect from me and deserve more! I have owned 3 full-sized Range Rovers and my wife 2 Range Rover Sports. Never a bad experience!
Bill Wyatt

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These guys are good, very very good. I have purchased four autos from them - two brand new and two used. For a number of years, support and maintenance was routine - everything worked - they were quite responsive - I was happy and life was simple. Recently I had a very unusual problem with my Range Rover Sport - there were no error codes, the problem only occurred intermittently and only when extremely cold. Talk about a tough problem to solve - this was it. I would say this is the very best service department I have ever experienced and probably among the best in the world.

Once they understood the problem they were incredibly diligent in tracking every possible cause - ultimately finding the failure point and then testing it by taking it out and freezing it in their freezer and returning it to the car where they reliably re-created the problem. The engineer/tech who did the work was simply brilliant and among a rare cadre of professionals you want in your corner when you have a tough problem. In spite of the nature of the problem their charges for the work were very reasonable (a grand combination: technical brilliance combined with ethical business practices!) I could not recommend any group as highly as I rate these folks - they are without peers in my experience. I could not be more grateful or more serious in this endorsement.

If every service business operated like this, the world would be a much different place. To quote Butch Cassidy and the Sundance Kid: "These guys are good..."

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I just purchased a new 2011 LR4 HSE from Land Rover Flatirons. This is our second Land Rover, my wife has an LR2. The quality of the vehicles and the way we are treated at Flatirons is the reason we keep coming back. The sales staff is helpful without being pushy. I was also looking at Jeep products when I bought the Land Rover. At all the Jeep dealerships I felt that the sales people wanted to sell me a vehicle, but were not motivated to make sure I got exactly what I wanted. The folks at Flatirons went out of their way to make sure I got the exact vehicle I needed and within my budget.

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The procurement of our new Range Rover Sport (RRS) was as every bit impressive as the capabilities of the car itself. Our salesperson, Mark, clearly articulated the advantages and disadvantages between the RRS and Evoque which helped us in our decision making process. Once we made a decision the Service department went above and beyond in getting our car ready while we were working with the finance department to iron out our options. This whole process took no longer then 2 hours and we left the Land Rover Flatirons with our new car to our complete satisfaction.

The after sales/service department helped us customize the car and installed the additional components we procured. Randy our service representative was knowledgeable and approachable while we waited for the car.

The only area for suggested improvement would be reception – I’d recommend having more staff available to schedule appointments (phone/in person) and to greet people when they first walk into the dealership. In summary our experience with the dealership was positive and we would recommend them to our friends.

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Mark-Fantastic sales person. I am a frugal person, but my wife calls it something else!!!! So, I shopped EVERYWHERE. Online, discount houses, out-of-state, and of course, local. I need to feel like I am getting a good deal. Well, I started contacting all of these places through the online portal. Mark responded immediately, professionally, and went out of his way to make the traditional purchase experience, for once, enjoyable. Very down-to-Earth, low pressure, and SUPER informative about everything Land Rover related. I got an education. Anyway, in comparison sake, LR East and South were a joke to talk to and didn't like the fact that I wanted to save any money. They were both unfriendly when they learned I didn't want a vehicle with more gadgets and accessories then I would ever used, and basically left me without response or help. I believe Mark as well as his supporting staff are doing a great job and they are worth visiting.

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I'll start this by saying that - after years of challenging experiences with other dealers, my wife and I had nearly given up on having a good experience when purchasing a car. My two hot-buttons are that I can't stand it when someone targets me for a 'hard sell' and get even more annoyed when I feel like someone isn't negotiating in good faith. I am SO SO Happy that we finally found Range Rover Flat Irons. There couldn't be a single aspect of our experience that could have been improved. The sales staff (Mark and Jeff) have been incredibly nice and respectful, but are also full of super helpful information. There were 'no pressure', but genuinely worked hard to find a deal that would work for us. In addition, I had lined-up (after LOTS of research) what I thought to be a very strong financing package through an outside bank. It was at this point when Frank stepped in and found me an even better deal!

Wonderful sales people, great car, great price, great financing, knowledgeable staff, fantastic service... Wow! What an amazing experience.

Thanks, everyone!!

Robin

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This purchase (my 3rd RR) was the single most positive car buying experience I have ever had. Mark, my salesman, was friendly, helpful and knowledgeable. Frank, the Finance Mgr., was friendly and professional. Neither pressured me in any way. I was able to make an informed decision about my new car and drove out of the dealership a happy consumer. I would definitely buy a car here again. (Note: A few years ago I almost traded in my car for another RR but the salespeople were so rude that I decided to keep my car for a few more years.) As a woman, I appreciated the time they took to explain things to me and answer my questions, even if I did ask them a few times! Additionally, I met Paul, in the Service Dept., who seems like he'll be a pleasure to work with in the future. I highly recommend this dealership.

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Whether its an oil change or adding new armor to the LR4 the people at Flatirons Land Rover have been great. While hunting two feet of snow came in to the valley we were staying in. I ripped a side wall on my tire and didn't have a full size spare. After speaking with Randy he assured me that the vehicle would get me the 200 miles to the dealership and through the ice and snow. I threw cables onto the rear tires and the ice and snow were no match for the LR4 on 3 1/2 wheels. I limped it to the dealership. Randy had already begun the process of getting replacement tires in for the truck. We looked at other tire options, but that will have to wait. Excellent service! The dealership activities they provide are wonderful. The coordination, adventure, fun and friendliness is top shelf. Truly a dealership who gets it. Thank you

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