Mark Pua | Page 13
Service Advisor
Rudy Luther Toyota
8805 Wayzata Boulevard
Golden Valley, MN 55426
139 Reviews
Write a Review139 Reviews of Mark Pua
October 12, 2018
Taking Care of Me My experience with this dealership has been excellent for purchase and service. This was my second service call at 10,000 miles and it was painless. My experience with this dealership has been excellent for purchase and service. This was my second service call at 10,000 miles and it was painless. More
October 04, 2018
professional oil change completed. I am always happy with Rudy Luther service and come back for many years. I would very much recommend them to anyone. This month, my service was j I am always happy with Rudy Luther service and come back for many years. I would very much recommend them to anyone. This month, my service was just an oil change and filter. Honestly, it was TOO fast! I brought my laptop to work while I waited. two bags of free popcorn and a little work on my part, my vehicle was done! guess I caught a slow time but I still know I got the professional and trusted service on my 4Runner. Thank you. More
September 26, 2018
Great Service Great service! I am so happy that I purchased my car from Rudy Toyota, the service I get is always the same and professional. I wouldn’t take my car Great service! I am so happy that I purchased my car from Rudy Toyota, the service I get is always the same and professional. I wouldn’t take my car anywhere else but Rudy Luther Toyota! More
Other Employees Tagged: Ron McAllister, Duane Beyer , Drew Ohnesorge
September 26, 2018
In for 50k service Very fast and friendly. Took great care of my car, and thoroughly explained items they recommended. The service was completed in the time they had i Very fast and friendly. Took great care of my car, and thoroughly explained items they recommended. The service was completed in the time they had indicated, and I was on my way. More
Other Employees Tagged: Todd Earnest, Gabby Nankin
September 26, 2018
quick fix for a headlight out There were no appointments available when I checked online, but my headlight was out. The service dept fit me in the same afternoon, replaced the bulb There were no appointments available when I checked online, but my headlight was out. The service dept fit me in the same afternoon, replaced the bulb, and checked my 'low tire' light and topped my tire off too. I really appreciate the quick and courteous service! More
September 16, 2018
Thanks Very good service.Mark was so kind and helpful. Service was done in the time he said it would be. He answered all my questions. Very good service.Mark was so kind and helpful. Service was done in the time he said it would be. He answered all my questions. More
July 27, 2018
great service and done on time. Service rep was very helpful and listened to my concerns. Work was completed on time and everything was checked as per the service schedule for my car Service rep was very helpful and listened to my concerns. Work was completed on time and everything was checked as per the service schedule for my car. More
July 01, 2018
Flat tire replaced; batteries replaced in keys The staff here are always friendly and very helpful. They are respectful and listen to what I have to say. They go out of their way to get the job don The staff here are always friendly and very helpful. They are respectful and listen to what I have to say. They go out of their way to get the job done, such as locating a new tire for my car rather than waiting until after the weekend for the one on order to arrive. In a matter of only a few hours I was on my way with a new tire and new batteries in both of my keys. Most helpful as well was the rental car I used. Everyone seems to know their jobs really well to provide excellent service in an efficient manner. Rudy Luther staff and service are the best!! More
Other Employees Tagged: Sorry I only remember one name of the whole team
June 28, 2018
Great customer service Mark was excellent, we arrived early and he got us in ahead of schedule. Very professional and so courteous. Fully explained work performed and condit Mark was excellent, we arrived early and he got us in ahead of schedule. Very professional and so courteous. Fully explained work performed and condition of our Avalon. More
June 12, 2018
Excellent service as always I met a relatively new service rep, Mark, who met the high level of service that I have come to expect. He was easy to deal with and understood what I I met a relatively new service rep, Mark, who met the high level of service that I have come to expect. He was easy to deal with and understood what I wanted the shop to investigate. The technician determined the problem very quickly; replaced the part; and cleaned the area that had been affected. I had a short and highly satisfactory visit. More