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Mark Rodgers
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Mark Rodgers
Service Manager
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
436 Reviews
436 Reviews
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436 Reviews of Mark Rodgers
April 25, 2024
Great people and very helpful. Everyone was so nice. I got a great deal on my vehicle Everyone was so nice. I got a great deal on my vehicle More
by mikealvisi
Verified CustomerOther Employees Tagged: Khaled Malik, Craig Reichert, John Shields, Maddy Davis, Tim Raysor, Melissa McElwee, Michael Gallagher, Matthew Carpenter, Mathew Poake , Mike Alvisi is a great tech
Helpful 
March 20, 2024
Asked me by email following my visit, and ignored me after I responded that I was not happy, Service was too expensive for oil change and tire rotation and the notification "service required" was still after I responded that I was not happy, Service was too expensive for oil change and tire rotation and the notification "service required" was still on. I had to visit a second time just to remove the reminder. More
by Nik
April 10, 2023
Wow! Mark the service manager went well beyond my expectations. I admit I'm a skeptic. And when I couldn't get my parked 2018 Outback e-brake to release c Mark the service manager went well beyond my expectations. I admit I'm a skeptic. And when I couldn't get my parked 2018 Outback e-brake to release coincidentally just a few days after Concordville's service department had replaced brake pads, I questioned a possible relationship. Yes, I have developed a hard shell from disappointing car repair experiences over many decades. So when I called the service department for help in releasing the brake, I wondered if I would ever really know the truth. Yet instead of giving me saccharine nonsense, Mark came out to my home with a service technician. No flatbed tow necessary! No cost to me. And we all had at least a little bit of a laugh when I discovered that in order to disengage the parking brake there were a few missed necessary steps (having the car turned on, the foot on the brake, etc.). Thank you to Mark and the service technician! I hope at least they were able to pick up coffee on the 15-20 minute drive back to the dealership. More
by Judith
March 25, 2023
Courteous. Thorough. Efficient. Informative. Professional. Friendly. Skilled. Service advisors, cashier, and manager wonderful. Problem explained. Plan made. Thorough. Efficient. Informative. Professional. Friendly. Skilled. Service advisors, cashier, and manager wonderful. Problem explained. Plan made. More
by Jacqueline E.
Other Employees Tagged: Melissa McElwee, Tiffany West
March 18, 2023
The Concordville Subaru dealership is an outstanding organization. Their Sales and Service staff is second to none. I have always strongly recommended Concordville Subaru to all my friends and neighbo organization. Their Sales and Service staff is second to none. I have always strongly recommended Concordville Subaru to all my friends and neighbors. More
by MERICVITALE
Other Employees Tagged: Moe Laraki, Craig Reichert, John Shields, Melissa McElwee, John Brennan, Dave Zegac, Julian Caraballo, Tiffany West, Michael Clay
January 30, 2023
Missed a failed wheel bearing during state inspection, no respjn se when I emailed the service department manager respjn se when I emailed the service department manager More
by Luke
Other Employees Tagged: Craig Reichert, Julian Caraballo
January 19, 2023
Mark the service manager went above and beyond to fix an issue with my seat that was out of warranty. He did not give up until the issue was fixed. Concordville Subaru has earned a customer for life. Thank issue with my seat that was out of warranty. He did not give up until the issue was fixed. Concordville Subaru has earned a customer for life. Thank you for working with me to figure out the issue and fix the problem. Excellent customer service!! More
by ERIKSHELLER
Other Employees Tagged: Mark Service Manager
January 02, 2023
Never owned a used vehicle or a Subaru before. Recently acquired a 2011 Subaru Outback. Have always preferred dealer service so I went to my local Subaru dealer in Concordville. Had a few issues/c Recently acquired a 2011 Subaru Outback. Have always preferred dealer service so I went to my local Subaru dealer in Concordville. Had a few issues/concerns regarding my first visit. The service manager, Mark, followed up with me. He was wonderful! Very understanding and patient going over everything with me thoroughly. I have already been back for a second visit. Nobody is perfect but very few businesses today seem to want to make an effort to make things right. Mark went above and beyond.... thank you! More
by talleym25
December 30, 2022
Melissa and Mark are amazing. They go above and beyond to make sure any of my service issues are handled. This is what customer service looks like. They go above and beyond to make sure any of my service issues are handled. This is what customer service looks like. More
by WALDENMAX
Other Employees Tagged: Moe Laraki, Melissa McElwee
December 06, 2022
Excellent service from the sales and service departments. I feel they take personal interest and care in matching me with a great vehicle and keeping it in top condition. I am currently driving my 4th Subaru I feel they take personal interest and care in matching me with a great vehicle and keeping it in top condition. I am currently driving my 4th Subaru from Concordville. More
by ANGDEM
Other Employees Tagged: John Brennan , Darren Brown
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