Mark Sayers at AutoNation Volkswagen Richardson

This dealership made the purchase of my new car an incredibly efficient and pleasant experience! The level of professionalism, expertise and patience was truly impressive in all stages of the process...sales, financing, as well as the delivery. I live on the other side of the Metroplex but I would not and will not deal with any other Volkswagen location other than AutoNation in Richardson.

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I have been looking for a vehicle to replace my 2007 BMW Z4. I considered a Porsche 911, Audi S5, Mercedes S class, and Cheverolet Camaro and the Dodge Challenger. My usual searches can last for months as I think that an automobile purchase is a very important decision. Through my search, I realized that what I wanted was a sporty car and a manual transmission. A few other features were important, but those were near the list's top. As I came closer to making a decision, I realized that I wanted to lease or buy a vehicle that was much less expensive than the high end cars that I started with ($60-$70k). Then I had a flash, get a VW in the $20 to $$30k range with most or all of the features I want. And I found the Beetle to fit that bill. As a 2012 the car was priced down to arounfd $20,000, my trade was at my target (without negotiating) and the vehicle had a 2.0 Turbo, leather and many other features available with a newer car.

In this experience, I worked with Charles. Charles was a really nice guy and very knowleddgable. We talked VW and went through all of the features of the car. Charles explained what was available with regard to a lease or purchase choice. And of course the test drive. Charles took me on the road and directed me to areas were I could experience different driving conditions, ie. highway, residential, country...

The experience was informative and fun. I am looking forward to enjoying my new Beetle as well as stopping in to say hello to the staff at AutoNation VW.

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This is my second time to purchase w/ Mark and he exceeded my expectations once again. The entire process was so quick and painless. I told him what I wanted to pay and he delivered. The negotiation process was shorter than the amount of time I spent reading a magazine waiting to sign the paperwork. Both Mark and Michael were so incredibly friendly that I'm very happy to give my loyalty to Boardwalk from here on out.

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First, let me advise that I hadn't purchased a new vehicle in 26 years -- since my last sports car as a single woman! Once the kids came, I was in hand-me-down minivans up until now. Choosing my VW Jetta Sportwagen TDI (to haul the dogs now, not the kids!) was easy after the first test drive. From my first phone conversation with Mark Sayers, fleet sales, I felt comfortable to cut to the chase with him and get our business done! He was always courteous, professional, knoweledgeable, flexible, understanding, and amenable. He answered his phone all the time, or returned my calls within a very short time frame to answer the many questions I had about the vehicle and our 'deal'. He made it very convenient for me to meet him at the dealership even if was not scheduled to be there (twice!) to meet at my availability. That impressed me. I always felt respect from him and that earned my trust, making the car-buying experience so much less stressful, and even - yes - easy. What also impressed me about Mark is that he didn't pretend to have all the answers, but he always knew who would. That exposed me to others at the dealership who were always friendly and helpful. This tells that the Boardwalk VW mission/credo obviously values the customer by providing excellent service and care, and for a new car buyer re-entering the market, that is a very welcoming attitude, and important differentiator! Thanks, Mark! I will definitely refer all my friends and family in the market for a new car your way.

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I had the business with Mr. Sayers, and he is really nice and easy to communicate! I really appreciate his help! I recommend this dealership with all my heart.

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I appreciate Mark's knowledge, patience with my questions and his and Jay's understanding in financing a vehicle at this point in my life. I LOVE the car and LOVE driving a standard transmission. And, why did I wait so long to make this purchase? As I told Mark, I have been a volvo driver for 30 years. I am now a converted VW girl.

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The sales experience was great. I was in and out in an hour. Mark and team did an awesome job getting my deal done. I was out of town and we closed the deal over the phone and the car was ready when I returned. I look forward to a great relationship.

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I negotiated on a used car via the internet with Mark Sayers. Once we got close we negotiated by phone. I was pleased with his responsiveness and the final negotiated price. As requested the closing papers were ready to go once we met in person. The finance guy was fast and efficient making for a very successful transaction. Nice place, good people.

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Mark was patient and friendly. This is my second VW Beetle and really could not see myself driving any other vehicle. My first Beetle i kept for 10 years. great car i hope to have the same success with my car.

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I was very impressed with Boardwalk Volkswagen. I felt like I got a great deal while being treated like I was buying a luxuary car. The overall experience was a 10 out of 10 - I would definitely recommend Boardwalk to my friends.

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