Dealership Experience
3 yrs, 4 mos
Industry Experience
17 yrs, 4 mos
Languages Spoken
English
Spanish
92 Reviews
Write a Review92 Reviews of Mark Terry
April 17, 2024
Exceptional! !! Mark Terry provides exemplary customer service. He is knowledgeable, efficient and professional. He went above and beyond to ensure my experience !! Mark Terry provides exemplary customer service. He is knowledgeable, efficient and professional. He went above and beyond to ensure my experience was top notch! Wouldn’t take my car anywhere else!! More
March 13, 2024
Mark Terry was great to deal with. Pleasant, informative, and very responsive. Will gladly do repeat business with him, and recommend others to do the same. Pleasant, informative, and very responsive. Will gladly do repeat business with him, and recommend others to do the same. More
March 11, 2024
They are top notch! Seamless service and loaner, all happened within 5 hours. Mark, my service manager, was awesome. Love this dealership! Seamless service and loaner, all happened within 5 hours. Mark, my service manager, was awesome. Love this dealership! More
February 12, 2024
I brought my car in for one issue that was still under my warranty, but from the thoroughness of the staff, they notified me of a free inspection that included an oil change that I had, but was unaware of. warranty, but from the thoroughness of the staff, they notified me of a free inspection that included an oil change that I had, but was unaware of. During the inspection, they found an issue with my moon roof which was fixed, still covered by my warranty, which was expiring soon. Thank you for your thorough service from start to finish. More
February 10, 2024
Tod Colbeth was WONDERFUL . He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes! He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes!). Such a pleasure! They even drove my car from the parking spot to the service line as I was a little scared. Thank you from a nervous grandma! Truly a professional team 👍 More
Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Dina Thomson, David Ferrence, Todd Colbeth, Billy Shannon
December 03, 2023
Excellent no pressure service from Steven, Henry and Don. All around pleasurable purchasing experience. Thank you! All around pleasurable purchasing experience. Thank you! More
Other Employees Tagged: Doug MacAdam, Regina Krauza, Henry Zhu, Steven Riecker, Don Cheong-A-Shack