I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.
Read more387 Reviews
Write a Review387 Reviews of Tom Coward
March 05, 2024
Great experience once again, Kyle is the man, always helpful, kind and always super professional, helpful, kind and always super professional, More
Other Employees Tagged: Kyle Jackson
March 03, 2024
Excellent service from Smythe Volvo. Many thanks to especially to Jesus Garcia and Finance Manager Abood Katib. Thank you Many thanks to especially to Jesus Garcia and Finance Manager Abood Katib. Thank you More
Other Employees Tagged: Dina Thomson, Jesus Garcia, Abood Katib, Serenity Barber
February 28, 2024
Courteous, knowledgeable, kind, helpful, clear explanations, good listeners, respectful, would definitely come back here again and strongly recommend to friends! explanations, good listeners, respectful, would definitely come back here again and strongly recommend to friends! More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Doug MacAdam, Scott Jackson, Abood Katib, Larry Pius, Alex Piriz
February 20, 2024
Another great experience with Kyle and his sales/service support team. Kyle responded by texting on his day off and helped handle a minor service issue. Always a pro and always happy to help! support team. Kyle responded by texting on his day off and helped handle a minor service issue. Always a pro and always happy to help! More
Other Employees Tagged: Doug MacAdam, Kyle Jackson, Dina Thomson
February 10, 2024
Tod Colbeth was WONDERFUL . He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes! He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes!). Such a pleasure! They even drove my car from the parking spot to the service line as I was a little scared. Thank you from a nervous grandma! Truly a professional team 👍 More
Other Employees Tagged: Doug MacAdam, Tina Dewald, Regina Krauza, Dina Thomson, Mark Terry, David Ferrence, Todd Colbeth, Billy Shannon
February 02, 2024
I am a repeat customer of Volvo. I just purchased my third car and I feel that this was the least pleasant experience. I did not like being escorted around from person to person for I just purchased my third car and I feel that this was the least pleasant experience. I did not like being escorted around from person to person for different things. I also would like a name and email address of someone in corporate. More
Other Employees Tagged: Alon Katende, Abood Katib
February 01, 2024
Jean was extremely professional and helpful in assisting me with re- installing my Volvo app. He was patient, knowledgeable and courteous. I was reluctant to come by but Jean allayed my concerns. Jean is me with re- installing my Volvo app. He was patient, knowledgeable and courteous. I was reluctant to come by but Jean allayed my concerns. Jean is a terrific role model for Symthe. It was my lucky day ! I'll be back to Smythe in the near future. Debbie Lyons More
Other Employees Tagged: Dina Thomson, Jean Delva
December 13, 2023
Today I came in to deal with two small but very annoying issues. I didn’t have an appointment but was nearby so figured I’d stop in. Despite Smythe being very busy, Todd took the time to solve both of my is issues. I didn’t have an appointment but was nearby so figured I’d stop in. Despite Smythe being very busy, Todd took the time to solve both of my issues - and one of them required him to really go out of his way. It is this level of exceptional customer service that keeps our family loyal to Volvo. I love my XC90 but have had other cars I also love. However, none of them came with the exceptional customer care consistently delivered by Smythe Volvo, and in this case today, Todd. I left Smythe not only extremely satisfied but saying to myself once again, this is why I will never buy a car other than a Volvo! Thank you Todd! More
Other Employees Tagged: Todd Colbeth , Don Cheong - Delivery Specialist
December 03, 2023
Consistently great service and outstanding customer support. Servicing your car becomes an easy and painless experience. support. Servicing your car becomes an easy and painless experience. More
Other Employees Tagged: Dina Thomson, Todd Colbeth
November 29, 2023
Incredibly friendly, knowledgeable, and pleasant to work with. The team is very professional and brings the joy back in car buying. with. The team is very professional and brings the joy back in car buying. More
Other Employees Tagged: Kyle Jackson, Abood Katib, Tricia LaGrace, Alex Piriz