Sean Flanagan at Smythe Volvo

Sean Flanagan

Sean Flanagan

Sean Flanagan


Vice President
Smythe Volvo

Smythe Volvo

326 Morris Avenue
Summit, New Jersey 07901

(908) 273-4200

Cars For Sale by this Dealer

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JACKMAYDICK
5/1/2013 2:37:31 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean FlanaganSean Flanagan
Kevin  FlanaganKevin Flanagan
Nick PavanoNick Pavano
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Smythe Volvo :

I purchased my car from Smythe about two years ago, the purchase was a pleasure and I have been sevicing it at Smythe since the day of purchase. The sales staff and service departments are professional, courteous and accomodatiing. I highly recommend Smythe Volvo!

Jack Maydick

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Response From: Smythe Volvo
Added: 5/5/2013 9:42:34 PM

Thank you for continuing to do business with Smythe Volvo. We value all of our customers and know that they are the life blood of our business. If there is ever anything we can do to assist you please let us know.

Response From: Smythe Volvo
Added: 5/10/2013 6:54:20 AM

We truly appreciate your loyalty. It is very rewarding to have customers like you. We strive for and hope to always provide the level of service you have come to expect.

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BPF70
4/4/2013 9:20:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stephen BergamoStephen Bergamo
Sean FlanaganSean Flanagan
Alex  KattwinkelAlex Kattwinkel
Craig  MelquistCraig Melquist
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Smythe Volvo :

We just leased an XC60 and had another great experience with Smythe. This is our third Volvo from the Smythe folks and certainly won't be our last. Kevin and his group are terrific. They make the entire car buying/leasing experience easy, efficient and painless. Everyone with whom we've worked has been honest, upfront and fair. We highly recommend Smythe.

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Response From: Smythe Volvo
Added: 4/5/2013 9:38:58 AM

A great review from a great customer. Thank you. Kevin sets the tone for the entire business and that comes through in our sales process. We look forward to continuing our relationship for many years to come.

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Raztazpsk
3/18/2013 9:20:12 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean FlanaganSean Flanagan
Nick PavanoNick Pavano
Gary RynarGary Rynar
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Smythe Volvo :

I had another excellent experience with the service team at Smythe Volvo as my car required significant engine repair and there was no issue with providing me a loaner vehicle for several days. Nick called me mid-week to update me on the progress and to provide me an estimated completion day. The service process here is always seamless and I never stress needing to have anything on my car looked at by the service team.

Todd

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Response From: Smythe Volvo
Added: 3/21/2013 5:47:57 PM

That's what we are for. A thorough explanation goes long way in relieving the stress sometimes associated with auto repair. Thanks for taking the time to post a positive reviews. We'll see you next service.

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jtp36
3/5/2013 10:58:03 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean FlanaganSean Flanagan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Smythe Volvo :

My service experience has always been excellent. Smythe Volvo is responsive and very reliable. I would not hesitate to recommend their service to a friend.

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Response From: Smythe Volvo
Added: 3/21/2013 5:43:12 PM

Helping customers in any way we can is what we do best. There is always time in the day to make a phone call or help with advice. Thank you for this great review. We'll see you next time in.

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danhajjar
3/1/2013 6:53:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin  FlanaganKevin Flanagan
Sean FlanaganSean Flanagan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Smythe Volvo :

My most recent experience at Smythe Volvo while buying a new car was as good as I remember it being 10 years ago when I bought my very first Volvo. Today, I traded-in my 2002 Volvo S80 for a new 2013 S80, which was sold to me by Kevin Flanagan. The 2002 was still running well as it had been serviced accordingly by the great technicians managed by Sean Flanagan. However, I wanted a new car with all of the state of the art safety features and the Volvo S80 provided me the best vehicle value for the price.

I couldn't be happier with my new car knowing that it will always provide me the realiability, comfort, and safety I demand.

Thank you Kevin, Sean, and the rest of the wonderful staff at Smythe.

Best regards,

Dan

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Response From: Smythe Volvo
Added: 3/2/2013 1:26:32 AM

We are happy to hear that your 2002 Volvo served you so well. Your new S80T6 is a fine automobile that will provide you with years of comfort and reliability that you have come to expect from Volvo. Kevin is the President of Smythe Volvo and sets the tone for the entire organization. There are not many owners who maintain a desk on the showroom floor. This shows his committment and hands on approach that is felt throughout our business. Thank you for your continued patronage.

Response From: Smythe Volvo
Added: 3/2/2013 6:27:01 AM

We truly appreciate your loyalty. It is very rewarding to have customers like you. We strive for and hope to always provide the level of service you have come to expect. I wonder what your 2023 Volvo will look like.

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emodel
2/27/2013 9:32:42 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean FlanaganSean Flanagan
Nick PavanoNick Pavano
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Smythe Volvo :

I have owned many cars from several dealerships and have never experienced service this high. My car had a warranty issue that needed to be resolved. I had a family vacation planned and for my convenience the dealership picked up my vehicle from my home, performed the repair and returned it to my driveway. In addition when dropping the key off my wife saw a sign about a new accessory available for my car, automatic starter. I called the dealership for details and had this accessory installed in my vehicle during the same visit. When I came home I found my car parked exactly where I left it with not only the initial issue perfectly resolved but also my automatic starter had been installed and the user's manual left for me on the passenger seat. So very innovative how this accessory can be operated through the same keyless remote. There was also a bill in my car in which payment had neither been made nor requested. This type of service and trust bestowed on me by the dealership is so very greatly appreciated. My wife went in the next day to pick up our spare key and to pay the bill in which she was profusely thanked. Where today can you ever receive this type of service? No where that I know of! Also when dealing in person, by phone and email ALL of the employees are always extremely helpful, polite, patient, informative.... Thanks for being there for me. I will be sure to rave even more about this dealership after this experience.

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Response From: Smythe Volvo
Added: 3/2/2013 6:36:46 AM

We truly appreciate your loyalty. It is very rewarding to have customers like you. We strive for and hope to always provide the level of service you have come to expect

Twitter
jetoney
2/27/2013 12:22:44 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean FlanaganSean Flanagan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Smythe Volvo :

Very efficient, friendly service.; they even offered a loaner which I did not need after all because they were so efficient with getting the work completed.

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Response From: Smythe Volvo
Added: 3/2/2013 6:45:13 AM

Response From: Smythe Volvo
Added: 3/2/2013 6:45:28 AM

A loaner car, a ride home and factory trained technicians are just some of the benefits of servicing with Smythe Volvo. We appreciate your time taken in posting this review. We strive always to provide our customers with outstanding service.

Twitter
AllottaF
2/23/2013 1:00:58 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean FlanaganSean Flanagan
Doug MacAdamDoug MacAdam
Tony PleshTony Plesh
Gary RynarGary Rynar
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Smythe Volvo :

I brought in my 2008 C30 for a "no-crank, no-start" condition, and turned out to be a failed electronic steering column lock. My warranty expired a little over a year ago along with 52,000 on the clock. I also mentioned that I was a little disheartened being that I just made my last car payment a month ago. I have been with them since the day I bought the C30 and all of it's maintenance and repairs were done solely by them. For me, their honesty and transparency easily earned my full trust that they will always do the right thing. So, even after moving to New York, 25 miles away with another Volvo dealer 5 miles from my house, I still brought my car all the way to Summit, NJ for servicing. And I am a firm believer that loyalty is a BIG Plus. According to Tony, Sean honored the warranty through Volvo Goodwill Policy because of my impeccable service history, solid rapport and unwavering loyalty with them. It really felt good and reassuring that I chose the right place for all my car needs. Every service visit or even a simple inquiring phone call, Sean, Tony, Doug, Tom, Gary, the entire service team genuinely want to provide customers 100% satisfaction consistently, all day...everyday! Thank you Smythe Volvo!

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Response From: Smythe Volvo
Added: 2/24/2013 2:58:32 PM

It is our aim to have all our customers have this type of response. It’s a matter of doing the basic things well and that is what we always try to do. It is very rewarding to read a review like this. Thank you for taking the time to share this good experience. We'll see you next service.

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jmkatz
2/21/2013 10:12:54 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean FlanaganSean Flanagan
Nick PavanoNick Pavano
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Smythe Volvo :

The team at Smythe Volvo genuinely care and look to solve any service related issues quickly and with a focus on customer satisfaction. I would recommend them without reservation to anyone in need of automotive service. Thanks!

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Response From: Smythe Volvo
Added: 2/21/2013 10:17:41 AM

Helping customers in any way we can is what we do best. There is always time in the day to make a phone call or help with advice. Thank you for this great review. We'll see you next time in.

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FionaMatthews
2/16/2013 1:01:05 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg BiunnoGreg Biunno
Sean FlanaganSean Flanagan
Kevin  FlanaganKevin Flanagan
Nick PavanoNick Pavano
Tony PleshTony Plesh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Smythe Volvo :

I am giving this rating because my recent purchase of a Volvo XC90 was so smooth and quick, I love the vehicle and I have been a customer at this dealership since 2008. The service on the prior vehicle was painless and they went to so much trouble to make sure I was well taken care of regarding any uncovered costs. There is no stress and everyone is incredibly polite.

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Response From: Smythe Volvo
Added: 2/20/2013 5:18:50 PM

Smythe Volvo is truly blessed to have long term customers like you. Your review and kind words are a great reward for the job we do. Thank you for taking the time to post this message.

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