Mark Vicens

Mark of BMW Freehold was attentive and accommodative about what model, Specs I wanted and made it happen about what model, Specs I wanted and made it happen More

Report | Print

Very cool guy and great salesman. Not pushy and straight to the point, giving you as much information as possible in order to make an informed decision. Not pushy and straight to the point, giving you as much information as possible in order to make an informed decision. More

Report | Print

We loved salesperson with whom we worked & appreciate his no-pressure approach. We are long-standing BMW owners who were buying a 6th beamer & 3rd x1. We have purchased 5 of those cars @ Circle BMW and feel no-pressure approach. We are long-standing BMW owners who were buying a 6th beamer & 3rd x1. We have purchased 5 of those cars @ Circle BMW and feel we have received much more consideration & attention from the dealership about our repeat business. At Freehold, we made a reasonable counter offer for an x1 that had been sitting on the lot for awhile and “no one else is interested in or even looking at”… however dealership did not budge. X1 we purchased could have been prepped better by dealership: 1) inside or visors were not fully clean of marks, 2) tiny food crumbs remained in console area between seats (don’t dealerships have better vacuum / crevice tool?) 2) read wiper blade not working properly & dealership did not / still has not addressed, 3) spare key wasn’t properly pared w/ auto - necessitating return trip to dealership - ugh, and 4) license plate bracket missing screws to afix plate. Thus far… More

Report | Print

Always a great experience. Staff are helpful, knowledgeable and polite. I’m a return customer because the service is excellent. Staff are helpful, knowledgeable and polite. I’m a return customer because the service is excellent. More

Report | Print

Why don’t you have a check off box. Other corporations do. Very pleased with the results Other corporations do. Very pleased with the results More

Report | Print

Everyone was very welcoming upon entering and our salesman Mark was kind and helpful during our process! salesman Mark was kind and helpful during our process! More

Report | Print

Very happy with the sales experience and Mark’s efforts and expertise navigating the entire process! Freehold’s selection of vehicles was excellent as well. and expertise navigating the entire process! Freehold’s selection of vehicles was excellent as well. More

by Creillytaylor Verified Customer Verified Customer

Report | Print

This was one of the best car buying experiences ever. Mark was great to work with! Mark was great to work with! More

Report | Print

Quick easy transaction. Staff were friendly and engaging. Went the extra mile to make sure we were satisfied. Staff were friendly and engaging. Went the extra mile to make sure we were satisfied. More

by JCTROYANO Verified Customer Verified Customer

Report | Print

Everyone is very knowledgeable and professional. .Even though the dealership had closed for the day, Robert took his time and thoroughly explained all of the features of the car. They also stand beh .Even though the dealership had closed for the day, Robert took his time and thoroughly explained all of the features of the car. They also stand behind all of their offers. More

by MBCNNJ Verified Customer Verified Customer

Report | Print