Marquay Belcher

Marquay did a fantastic job about working the deal, hiven there were a few obstacles that had to duscussed and worked through. there were a few obstacles that had to duscussed and worked through. More

by LIVEOUTLOUD42 Verified Customer Verified Customer

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On top of their game. Thorough, quick, honest, and a smile the entire time. This will be the place I service my vehicle no matter what!! Special shout out to Lori, Andy, a Thorough, quick, honest, and a smile the entire time. This will be the place I service my vehicle no matter what!! Special shout out to Lori, Andy, and David! More

by TWEAVER2 Verified Customer Verified Customer

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Thank you Quay for making the process of getting my corolla cross today easy. Thank you Corwin!!! corolla cross today easy. Thank you Corwin!!! More

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Quay and Matt made this purchase as easy and stress free! Great facility! Good job Guys! Great facility! Good job Guys! More

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Marquay made my purchasing of a Rav4 very easy. Communications were more than appropriate, and his response to questions was very quick. His honesty and expectations on the new vehicle being deli Communications were more than appropriate, and his response to questions was very quick. His honesty and expectations on the new vehicle being delivered from Tokyo was very easing on the wait. His honesty and integrity truly makes me recommend him immediately to anyone searching for a new vehicle. More

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I was in contact the sales team at Corwin Toyota for a few weeks and they knew the type of vehicle I was looking for, they reached as soon as one hit their lot, but that's when the customer service ended. few weeks and they knew the type of vehicle I was looking for, they reached as soon as one hit their lot, but that's when the customer service ended. I was out of the state and the sales knew this, so we scheduled an appt for when I returned to look at the vehicle. I was NEVER informed I had to put a deposit down or that while I was traveling back to the state the vehicle could be sold. As soon as my plane landed I headed to Corwin Toyota to find out they SOLD the car from underneath me. No one tried to contact me to say another party showed up, nope just kept asking if my appointment was confirmed. I will NEVER do business with ANY Corwin dealership again. The manager was dismissive and essentially it was my fault for not putting down a deposit. He said and I quote "we can't hold a car on an appointment only". I will tell everyone I know how Corwin does business. More

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I recently ordered a new vehicle. Marquay worked with me on the process. He is a pleasure to work with. I have emailed him several times about follow-up questions and responds quic Marquay worked with me on the process. He is a pleasure to work with. I have emailed him several times about follow-up questions and responds quickly even if he is out of the office or returning from some time off. He is a great representative for Corwin. I have purchased new and used vehicles in my family for the last fifty years from Corwin. Marquay's approach, friendly demeanor and follow-up leave me with a feeling of trust. Thank you Marquay! You are a pleasure to work with. Can't wait for my new Tacoma to arrive. Jeff H More

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Thank you Marquay and Toyota for an enjoyable experience in purchasing my car! He was very friendly, courteous, and helped me to find what I was looking for in a car. I highly recommend Marquay!!! in purchasing my car! He was very friendly, courteous, and helped me to find what I was looking for in a car. I highly recommend Marquay!!! More

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Everyone was extremely easy to work with and they listened to what I wanted. They made the car buying experience fun instead of stressful. Thank you Marquay, Vincent & Eric! listened to what I wanted. They made the car buying experience fun instead of stressful. Thank you Marquay, Vincent & Eric! More

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I am an inexperienced car buyer. The last day of June 2020 I felt pushed into a car I didn't want while my trade in keys were no longer in my possession. It felt as though because I was in the position t 2020 I felt pushed into a car I didn't want while my trade in keys were no longer in my possession. It felt as though because I was in the position to buy a car at any time that the team there longed very much for it to be that day with them. I eventually gave into the pressure. I could not unwind the deal the next day. The sales manager that pushed the deal quit within the week and the GM was on vacation then was fired. I unwound the deal myself by selling the car back at trade in value and buying my original trade in back at sticker price at great overall cost to myself. Taking on all costs and preserving the company’s profit margin. I understand any response to this review by the owner or the corwin team will appear even handed and reasonable to prospective car buyers. There appeared to be kind and reasonable salespeople there. The new GM Curtis and internet sales manager Justin were both very kind and empathetic. Not at all dismissive. But ultimately it is a situation where everyone is powerless and unwilling and you will not get any of your hard earned money back. Do not make the same mistake. You will not be able to back out or renegotiate and keep looking for the car that meets your needs once you sign. There is no right of rescission on vehicles. Cooling off period. If it's not the deal and the car for you and your salesperson isn't hearing you on this then attempts to turn you over to his sales manager... Immediately demand your keys back if they have them and run if you have to. Call a friend to help you. Run and do not return to that dealership. If you sign you will be powerless. They are pushing for you to take sole responsibility of what is a liability for them the longer it is on their lot. When you purchase and take on that Responsibility it should at least be at your own pace and on a car you want. Do all your research before setting foot on the lot. Understand what a four square method is in car sales. Know the car you want before even arriving. My salesperson was Marquay and his sales manager was Tyler. More

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