Martin Sumayan
Martin Sumayan at Toyota Marin
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Martin Sumayan | Page 7

Direct Sales Manager

Toyota Marin

445 Francisco Boulevard East
San Rafael, CA 94901

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74 Reviews

We’ll make it simple and easy as possible!;)

Dealership Experience

9 yrs, 6 mos

Industry Experience

9 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

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74 Reviews

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74 Reviews of Martin Sumayan

October 26, 2018

Dealership Rating
Employee Rating

My experience at Toyota of Marin with Martin Martin was super helpful, patient and kind. He answered my many many questions and was easy to work with and very friendly. He has a great warmth and More

by Rainbowrani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2018

Toyota Marin responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 03, 2018

Dealership Rating
Employee Rating

Happy Martin from Toyota Marin was very helpful and honest I recommend to go to him if you are in need of new or use car he got me and my girlfriend the bes More

by neers408
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 09, 2018

Toyota Marin responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 16, 2018

Dealership Rating

Enjoyable Experience Martin and his colleagues all treated me with respect, patience and their lighthearted humor made the experience of buying my Camry enjoyable. Recomme More

by Joy
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Huy Phan

Sep 19, 2018

Toyota Marin responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

August 30, 2018

Dealership Rating
Employee Rating

Great Sales Team They were willing to lower initial interest rate..also recognized my loyalty to the Toyota Brand..I felt like I was treated with respect and dignity. More

by Mds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2018

Toyota Marin responded

Thanks for your outstanding review. We're glad to hear that our team was more than helpful during your visit. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if you have any questions regarding your vehicle. Sincerely, Diana Kennedy - General Manager - 415.257.4343

August 26, 2018

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Employee Rating

Excellent experience My husband and I was just stoping by to see what need cars was in the dealership. When Martin was outside, and came by to help just to find a truck. More

by Eimimazariegos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 29, 2018

Toyota Marin responded

Thank you for taking the time to leave us such a great review. We appreciate every hard-working member of our sales team, and we are thrilled to know they went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly. Sincerely, Diana Kennedy - General Manager - 415.257.4343

August 19, 2018

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Employee Rating

Happy owner I am so glad and thankful to Martin and Ren for helping me choose the car I wish for. Both are very helpful and knowledgeable.. Both were able to meet More

by Deniz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ren Briones

Aug 23, 2018

Toyota Marin responded

Deniz, thank you for taking the time to write this fantastic review. Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 31, 2018

Dealership Rating
Employee Rating

Excellent Sales I recently purchased a used Rav 4 from Martin and it was the best car buying experience I've ever had! I was able to look at and test drive quite a fe More

by Scot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: I forgot the name of the person that helped me with insurance, but he was amazingly helpful

Aug 03, 2018

Toyota Marin responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 30, 2018

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Employee Rating

Great place my family already bought a car from Martin and came back to buy another for myself. Martin helped me out as a first buyer and helped me choose a Nissa More

by RandomGuy247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 01, 2018

Toyota Marin responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 13, 2018

Dealership Rating

Helpful and professional Greg was by the far the most honest and treanparent sales person we came across. We weren’t planning on buying a car but ours was stolen in Santa Rosa More

by Nighttrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cathie Badger , Greg Weiss

Jul 18, 2018

Toyota Marin responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 04, 2018

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Employee Rating

Excellent Service I was helped by George Tenido, Martin Sumayan, and Ren briones. Their knowledge into what was best for my current situation gave me the right car that More

by Erma.cultura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: George Tenido , Ren Briones

Jul 09, 2018

Toyota Marin responded

Erma, We appreciate your kind words about George, Martin and Ren. Thank you for choosing Toyota Marin for your vehicle needs. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

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