Marty Albee
Marty Albee at Ken Ganley Kia Mentor

Marty Albee

Sales Specialist

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

4.7
30 Reviews
4.7

30 Reviews

Write a Review

30 Reviews of Marty Albee

August 30, 2024

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Employee Rating

Friendly, fast and extremely easy! I was on the lot at 930am, I was test drove, signed, sealed and delivered by 1120am. I have always hated car buying, but these folks made it super fr More

by stokesje
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 01, 2024

Ken Ganley Kia Mentor responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2024

Dealership Rating
Employee Rating

Hello Ken Ganley I met with Jacob. He was very professional polite. I would recommend can Ganley to anyone and refer them to Jacob. I have his card if there is a chance that I can do t More

by Mack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Smetana

Aug 16, 2024

Ken Ganley Kia Mentor responded

Mack, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2024

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Mick Linder, Service Advisor, takes customer care to a new level. His consideration, kindness and support is top notch. Honestly the reason I am giving this dealership five stars is due to this employee. More

by Tifnicole13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Lindner

Jul 22, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2024

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As always amazing service,value and followup by our salesman. This is our 5th new car from Ganley Kia Mentor. I would highly recommend them . More

by razz76230rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Globokar

Jul 22, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 13, 2024

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Was a great experience. The sales men was fantastic. I would recommend then to all family and friends. More

by kathyaelgin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 14, 2024

Ken Ganley Kia Mentor responded

Kathy, thank you so much for the review and we are all here to help if you need anything in the future.

April 18, 2024

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Employee Rating

They are wonderful people & take the time to help get you a good deal. I have been dealing with them for years & been very satisfied More

by joan.lee.burkett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Loschert, Zaid Alsaifi , Jason Baker, Michael Campola, Sandy Reed

Apr 20, 2024

Ken Ganley Kia Mentor responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Mentor. Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2024

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Employee Rating

Service was awesome and professional I would recommend kia to my friends and family I'm very pleased with their service More

by rondye brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gage Geers, Jack Globokar, Noah Hamilton, Zaid Alsaifi , Sarah Bailey, Mark Bevington, Dylan Gridley, John Henry, Angelina Hillier

Mar 22, 2024

Ken Ganley Kia Mentor responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 08, 2024

Dealership Rating
Employee Rating

Friendly, clean, helpful. The only problem is I wasn't aware of how much my insurance premiums would increase. I wasn't told that some insurance companies don't even insure More

by Cappeldorn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Loschert

Mar 11, 2024

Ken Ganley Kia Mentor responded

Hi thank you for taking the time to leave us your honest feedback. Someone from our staff will be reaching out to you in the very near future.

February 11, 2024

Dealership Rating
Employee Rating

My recent experience with Ken Ganley Kia in Mentor Ohio was awesome! My salesman Marty was the best! Very knowledgeable and friendly! I’d recommend him Kia in Mentor to anyone. Great experience! More

by Opie1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Gritsenko

Feb 12, 2024

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Thanks for the recommendation, and have an amazing day!

January 31, 2024

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Employee Rating

They told me the kia sportage I purchased brand new had certain options I wanted..I wasent one mile from dealership and called them to tell them those options they said it had ,it didnt.They said sorry,you More

by Superdutylariat08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eugene Gritsenko, Sean Carlson

Feb 02, 2024

Ken Ganley Kia Mentor responded

While we appreciate all reviews that are given, after looking into this matter, it is my understanding that the trim levels were thoroughly explained and confirmed prior to delivery of the vehicle chosen. We are sorry to hear that you are not happy with the vehicle you purchased. In regards to the submitted Kia review, please reach out to me directly so that we can discuss your concerns further, and I can better explain the process of such, and how reviews are handled. Thank You, Tony Dardis Customer Relations Manager 440-953-1000 ext 221

Feb 02, 2024

Superdutylariat08 responded

If they where telling the truth, your salesmans wouldent pf been sitting in the passenger seat pointing out where that option was on the steering wheel. He knew very well i drive over 120 miles a day for work and that adaptive cruise control was the MAIN option i needed..If he wasn't lying about the options i would of been able to fill out my own survey about my experience and not be on here..I was also told it had a heated sterring wheel,like it shows on there website,which he said was activated through the climate controls,.the climate controls have nothing to do with that and is located in between of the heated seat buttons So either your salesman has no idea abut the vechiles he is selling or purposely lied to us.If they wanted to make this right he would of said come back to the delarship when i only put a half a mile on it THEY HAVE DONE NOTHING TO AT ALL TO HELP WITH THIS. Except we will buy it back at a used vechile price

Feb 02, 2024

Superdutylariat08 responded

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