Mary Beth Payne

We have had multiple vehicles serviced at Londonderry Ford and Marybeth Payne has always gone out of her way to keep us well informed of the status of our vehicles being serviced and has helped move the Ford and Marybeth Payne has always gone out of her way to keep us well informed of the status of our vehicles being serviced and has helped move the process along. More

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Great service department! !! Love the new service of picking up and dropping off the car !! Love the new service of picking up and dropping off the car More

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Great Service Department. They finally solved my infrequent steering system problem. Only dealer that didn't have a 6-8 week wait. They finally solved my infrequent steering system problem. Only dealer that didn't have a 6-8 week wait. More

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There better than nearby facilities. Though they continue to not reattach the bottom engine compartment shield. The day following an Oil Change, while I was rotating tires I found one re Though they continue to not reattach the bottom engine compartment shield. The day following an Oil Change, while I was rotating tires I found one retaining screw missing. (I still need to check the rest) More

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The service department was easy to deal with. However, I have an issue with the body shop. I went there to get work done on my Mustang and was told they would send me an estimate. Been almost However, I have an issue with the body shop. I went there to get work done on my Mustang and was told they would send me an estimate. Been almost a month and still nothing. More

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IT'S AWESOME DEALERSHIP FOR ALL MY SERVICE NEEDS ESPICALLY THE SERVICE MANAGER MR SHANE CAREY ESPICALLY THE SERVICE MANAGER MR SHANE CAREY More

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The dealer shop reminded me I had ford pass. I had forgotten. This saved me money. Thank you very much I had forgotten. This saved me money. Thank you very much More

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Very glad to get my Escape back when features not in rental EchoSport. I felt that service person was exaggerating repair time when factory warranty is being performed. Vehicle repair was excellent. rental EchoSport. I felt that service person was exaggerating repair time when factory warranty is being performed. Vehicle repair was excellent. More

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I visited Ford of Londonderry to have an oil change and tires rotated. Making the appointment was very easy and the time it took to do the oil change and rotate the tires was very quick. tires rotated. Making the appointment was very easy and the time it took to do the oil change and rotate the tires was very quick. More

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Excellent! ! Everything is according to protocol. As aggravating as the job can be, everyone I talked to or observed maintains a positive,caring attitude. ! Everything is according to protocol. As aggravating as the job can be, everyone I talked to or observed maintains a positive,caring attitude. More

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