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Mary Franco
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Mary Franco | Page 72
Service Advisor
Don Davis Dodge Chrysler Jeep
1901 North Collins Street
Arlington, TX 76011
721 Reviews
721 Reviews
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721 Reviews of Mary Franco
Verified Customer
Helpful 
May 22, 2018
Awesom Easy going, fair and understanding always listen and cares about your needs.they always seem to care for customers and their concerns and address them Easy going, fair and understanding always listen and cares about your needs.they always seem to care for customers and their concerns and address them. More
by garzilla.garza
Other Employees Tagged: Abraham Escareno, Shannon Buie , Terry Collins, Mark Drexel, Eddie Elqutob, Ernest Garza, Justin Hentz, Syed Jilaney, Jo Wren
May 14, 2018
Vehicle service review Very excellent and great experience. Mary helped and was able to complete all task given in a timely manner . Will take my vehicle again for service Very excellent and great experience. Mary helped and was able to complete all task given in a timely manner . Will take my vehicle again for service More
by Lando1980
Other Employees Tagged: Jesus- car greater
May 14, 2018
Friendly, Helpful and QUICK! Service Department was friendly, helpful and honest regarding what was required to address my vehicle issue. The estimated resolution time was given, Service Department was friendly, helpful and honest regarding what was required to address my vehicle issue. The estimated resolution time was given, but my vehicle was ready hours ahead of their estimate. I will return to this dealership for any future Service needs on my vehicle. More
by ERNESTO.MOLINA
May 14, 2018
Great service. The staff was extremely courteous, the service was performed in a timely manner. I've been using their service for many years and have never had any p The staff was extremely courteous, the service was performed in a timely manner. I've been using their service for many years and have never had any problems. I would definitely refer Don Davis to a friend. More
by Brad
Other Employees Tagged: Abraham Escareno , Terry Collins, Mark Drexel, Syed Jilaney, Alex Ward
May 08, 2018
Excellent oil change tire rotation and balance From the minute o got there I was treated with courtesy and respect. No pushy sales pitch to get you to do more service than you want. I was asked wha From the minute o got there I was treated with courtesy and respect. No pushy sales pitch to get you to do more service than you want. I was asked what Service I needed and they asked a few questions about my needs and wants. The gave me an estimate for time and completed task ahead of schedule. I will keep bringing my truck here. As if the superb service wasn’t enough it was pretty cheap. More
by davemunoz
May 04, 2018
Mary Franco is the best! Mary helped me throughout the entire service process, kept me informed and laughed at all my jokes! Great job, Mary! is the best! Mary helped me throughout the entire service process, kept me informed and laughed at all my jokes! Great job, Mary! More
by boomerred22
May 01, 2018
Service need a great job , Mary was friendly and did a great job in the service department, she was right there when I had a question about my vehicle. , Mary was friendly and did a great job in the service department, she was right there when I had a question about my vehicle. More
by ejharvey112000
April 30, 2018
I Need A New Car Battery While heading home from lunch my Dodge Grand Caravan stalled. Fortunate I was able to get it started again. So I headed to Don Davis Dodge to have the While heading home from lunch my Dodge Grand Caravan stalled. Fortunate I was able to get it started again. So I headed to Don Davis Dodge to have the van checked out. It turns out that I needed a new car battery. The old battery was at least 6 years old. They also found two other things that needed to be taken care of. I was satisfied with the service that I got from Jo Wren of Don Davis Dodge. Last August 2017 I had a satisfied service from Mary Franco. I will go back again when I need too. More
by robert_i_erb
Other Employees Tagged: Jo Wren
April 22, 2018
Intitial poor service Had scheduled a 10:30 appt on line with Mary Franco. Upon arrival she was finishing up with another customer, but was notified that I was waiting. An Had scheduled a 10:30 appt on line with Mary Franco. Upon arrival she was finishing up with another customer, but was notified that I was waiting. Another service personnel entered her cubicle and a conversation ensued. After 10-15 minutes, I was informed that she was on the phone, the service personnel was still in her area. Shannon Buie told be she would be with me. After another five minutes, Mark Drexel noticed my dissatisfaction for waiting and started my service order. Eventually Mary came out and was with Mark for a few minutes before stating that Mark would continue with my order. She did not apologize for the wait. More
by barb2637
Other Employees Tagged: Mark Drexel
