Mary Keller | Page 32

Excellent. Dealership lovely. Mary Keller Outstanding Mary Keller who sold us our BMW was outstanding! She was helpful, personable, and knowledgeable. She worked with us throughout, without any pressur Mary Keller who sold us our BMW was outstanding! She was helpful, personable, and knowledgeable. She worked with us throughout, without any pressure, and made the purchase of our beautiful SUV a reality. Mary is very special and a pleasure to do business with. Actually, she is exceptional. The dealership was comfortable, clean, and beautiful. Everyone we met was pleasant and helpful. It was a great experience. And we love our BMW with its responsive steering, good looks, beautiful interior and amazing safety features. We highly recommend Ferman and, of course, Mary Keller. More

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Another awesome purchase with Mary Keller This is our sixth vehicle purchase at Ferman BMW and with Mary Keller. It always seems that we are only able to get to the dealership late in the eve This is our sixth vehicle purchase at Ferman BMW and with Mary Keller. It always seems that we are only able to get to the dealership late in the evenings and Mary and the staff at Ferman always stay late to help us finish our transaction, sometimes ending at 10:30 to 11:00 at night. They never make us feel like we are inconveniencing them and still take all the time needed to make sure they cover all vehicle and contract points. Will never buy a BMW from anyone else except Mary Keller. More

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Purchase experience Mary is amazing! She was very professional, as always. Patiently answered all of our questions. She follows through after the sale to make sure everyt Mary is amazing! She was very professional, as always. Patiently answered all of our questions. She follows through after the sale to make sure everything is going well, makes sure that the geniuses meet with us, and makes sure that we know that she is available if we need anything that we call her! This is the second car that we have purchased through her! Obviously, we are extremely pleased with her performance and care! More

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Great Service from Mary Keller... as always! This was my fifth purchase from Ferman BMW and it won't be my last. I know what I'm getting with Mary and have never felt the need to shop around. T This was my fifth purchase from Ferman BMW and it won't be my last. I know what I'm getting with Mary and have never felt the need to shop around. The transactions have been straightforward and easy to complete. The entire staff is friendly, knowledgeable and conscientious of your time. You feel appreciated the minute you walk in. I highly recommend Ferman BMW, and especially Mary Keller. More

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Service and purchase Nick always goes above and beyond in service, rare to find such an employee anymore. He has always made my experience pleasant and exceeds expectatio Nick always goes above and beyond in service, rare to find such an employee anymore. He has always made my experience pleasant and exceeds expectation More

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Mary Jo and Kenny This is my third 328i that I bought from Mary. She has the most professional and curtious sale attitude ever. She also follows up after the sale has b This is my third 328i that I bought from Mary. She has the most professional and curtious sale attitude ever. She also follows up after the sale has been completed. Mary makes the customer feels like family. Kenny the genius is really a genius. The mannerism he displays is like no other . He is so enthusiastic about what he does and how he does it. My three experiences with these two great personalities was great.. Keep it up guys.. More

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