Mary McClain
Mary McClain at Orr Chevrolet of Fort Smith
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Mary McClain | Page 8

Service Customer Care

Orr Chevrolet of Fort Smith

6500 Autopark Dr
Fort Smith, AR 72908

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4.5
77 Reviews

I'm Mary McClain and I'm a 1988 graduate of Caney Valley High in Ramona, OK. I've been in the automotive business for 22 years and I love it because of the customer service. I get to meet new people and help them with their needs. I'm a friendly person and I love what I do here at Orr Auto Park. I love the people I work with. They are family to me. Most of all, my husband for 28 years and my 2 children. My free time is devoted to my precious grand daughter, Harmony , and my grandson Wyatt . I enjoy life

Dealership Experience

9 yrs, 1 mo

Industry Experience

19 yrs, 3 mos

Specialties & Trainings

chevy service advisor

customer service

4.5

77 Reviews

Write a Review

77 Reviews of Mary McClain

May 05, 2017

Dealership Rating
Employee Rating

Great job Just in town decided to get a much needed oil change. We showed up and must have been the right time. They dealt with the challenge perfectly. Got us More

by damon5032
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shanika Andrews, Rebecca Boyd

April 30, 2017

Dealership Rating
Employee Rating

service dept fast service and timely and caring personal, was greeted by someone with knowledge and caring about what my needs where and made sure everything I wa More

by Handyman_ALW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 29, 2017

Dealership Rating
Employee Rating

They are very helpful and friendly!! Mary and Tracy The service department is always helpful, friendly and is willing to assist with any problems! Mary and Tracy were very helpful! The service person More

by mouton82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 27, 2017

Dealership Rating
Employee Rating

Service Department I have been a customer for several years and the service department is always very attentive. Mary has always been very helpful and will go out of h More

by Liza,1608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Harold Dean

April 04, 2017

Dealership Rating
Employee Rating

SERVICE ORR rolls out the red carpet every single time I drive in.... no matter what's going on with my vehicle.... which is usually a service. The staff is More

by lulu26
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shane Semiche, Stormy and Landis are AWESOME!!

Apr 05, 2017

Orr Chevrolet of Fort Smith responded

YESSS! What an amazing description to depict our staff's efforts! Thank you so much for your loyalty and for sharing your awesome experience with others!

March 15, 2017

Dealership Rating
Employee Rating

SS Spark The service department gets me right in right out and under an hour never a long wait always Pleasant eager to please service team is great More

by David Kirkbride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shanika Andrews, Chris Hansen, Julie Thomas

Mar 21, 2017

Orr Chevrolet of Fort Smith responded

Yes, convenience for our customers is what we strive for! Thank you very much for your business and for taking the time to write a review!

February 28, 2017

Dealership Rating
Employee Rating

Great service and great staff! I had a last minute trip and needed a routine oil service as well as a check for a random noise. I made a reservation two days in advance, and they to More

by JOHN W POOLE II
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Josh Bennett, Julie Thomas

Mar 02, 2017

Orr Chevrolet of Fort Smith responded

WOW, that is awesome to hear! Thank you for sharing your experience! We really appreciate it and you!

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