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Matt Hoover

Overview Reviews (73) Inventory (492)

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Matt Hoover

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

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4.8

73 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Overview Reviews (73) Inventory (492)

Dealership Experience

1 yr

Industry Experience

18 yrs, 5 mos

Languages Spoken

English

4.8

73 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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73 Reviews of Matt Hoover

November 29, 2025

Dealership Rating

Employee Rating

Always great service. Professional, on time and great service. Thank you i recommend them highly Professional, on time and great service. Thank you i recommend them highly More

by NINAPOINTERHORSE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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Nov 30, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the professional and timely service you received at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 26, 2025

Dealership Rating

Employee Rating

Jimmy found the problem without and affected the repair without me having to sit in the waiting room. without me having to sit in the waiting room. More

by bzavala0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: PHILLIP MILLER, Terrie Horton, Jimmy Carpenter, Jimmy Stateler

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Nov 27, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! It's great to hear that Jimmy was able to quickly identify and address the problem for you at Robert Brogden's Olathe Buick GMC. We always strive to provide efficient service so our customers can enjoy their time with us. We appreciate your support and look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

November 26, 2025

Dealership Rating

Employee Rating

Jimmy found the problem with my tire and affected a repair without my having wait. repair without my having wait. More

by bzavala0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Jimmy Stateler , Phil Miller

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Nov 27, 2025 -

Robert Brogden Buick GMC responded

Thank you for your positive review! We're glad to hear that Jimmy was able to quickly identify and repair your tire issue. At Robert Brogden's Olathe Buick GMC, we strive to provide efficient and effective service. We appreciate your support and look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

November 22, 2025

Dealership Rating

Employee Rating

Matt and crew were great! Fixed my truck under warranty, no surprises. Highly recommended! Will return for service. Fixed my truck under warranty, no surprises. Highly recommended! Will return for service. More

by Vance

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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Nov 23, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Vance! We're thrilled to hear that Matt and our crew at Robert Brogden's Olathe Buick GMC were able to assist you with your truck under warranty and provide a smooth experience. We appreciate your recommendation and look forward to seeing you again for your next service visit! Sincerely, The Robert Brogden Buick GMC Team

November 19, 2025

Dealership Rating

Employee Rating

Fast service, great customer service I was in and out and everyone was very friendly and helpful especially Matt. everyone was very friendly and helpful especially Matt. More

by JMAHONY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Hoover

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Nov 19, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our fast service and great customer service at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that Matt and our team made your experience enjoyable. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

November 14, 2025

Dealership Rating

Employee Rating

Incredible service by Matt from start to finish. Phone call to in-person visit was great! Phone call to in-person visit was great! More

by anthonytaran

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lacey Pfannenstiel

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Nov 14, 2025 -

Robert Brogden Buick GMC responded

Anthony, thank you for your fantastic review! We're thrilled to hear about your incredible experience with Matt at Robert Brogden's Olathe Buick GMC. It's great to know that both your phone call and in-person visit met your expectations. We look forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team

November 06, 2025

Dealership Rating

Employee Rating

Always professional. and courteous. Quote up from pricing and correct on return of vehicle. Thank and courteous. Quote up from pricing and correct on return of vehicle. Thank More

by cludwick12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 06, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback about your experience at Robert Brogden's Olathe Buick GMC. We strive to maintain professionalism and provide accurate pricing. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

October 24, 2025

Dealership Rating

Employee Rating

Everyone was helpful and pleasant and work permformed in time promised. I waited in the lobby and worked. Area was clean and easy to get work done. Matt is always makes service easy. time promised. I waited in the lobby and worked. Area was clean and easy to get work done. Matt is always makes service easy. More

by matts17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 24, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Matt! We're thrilled to hear that our team at Robert Brogden's Olathe Buick GMC was helpful and that your service was completed on time. It's great to know that you found the lobby conducive for getting work done. We appreciate your kind words about Matt and look forward to seeing you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team

October 24, 2025

Dealership Rating

Employee Rating

This was my first time getting my oil of change. Experience was very good. Check in was quick and the service was finished faster than expected. Experience was very good. Check in was quick and the service was finished faster than expected. More

by bswitzer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Katie Terry

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Oct 24, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your first oil change experience at Robert Brogden's Olathe Buick GMC was so positive. Our team strives to provide efficient and excellent service, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 22, 2025

Dealership Rating

Employee Rating

My car was in recently for a repair similar to a previous repair which had been done while my car was still under warranty.After assessing the situation, the Dealer determined that the new work being done to repair which had been done while my car was still under warranty.After assessing the situation, the Dealer determined that the new work being done to correct the problem would be warranted by their previous repair. I was very happy about this and from the great service I received from Matt. More

by TRISHIESUZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 22, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, Trishie! We're glad to hear that you were happy with the service you received at Robert Brogden's Olathe Buick GMC, and it's wonderful to know that Matt took great care of you during your visit. Your feedback is truly appreciated, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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