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Matt Hoover

Overview Reviews (43) Inventory (464)

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Matt Hoover

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

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4.8

43 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Overview Reviews (43) Inventory (464)

Dealership Experience

7 mos

Industry Experience

18 yrs

Languages Spoken

English

4.8

43 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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43 Reviews of Matt Hoover

July 04, 2025

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Employee Rating

I got an appointment the same day I requested it. Matt, was very attentive, professional, explained and answered my questions. Matt, was very attentive, professional, explained and answered my questions. More

by bravolida20

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 04, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Matt provided you with attentive and professional service at Robert Brogden's Olathe Buick GMC. It’s great to know that he was able to answer your questions and make your experience a positive one. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

July 02, 2025

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Employee Rating

Nice friendly staff thanks fast service they do everything professionally thanks thanks thanks thanks thanks everything professionally thanks thanks thanks thanks thanks More

by CARLA.KENAAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 02, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words, Carla! We truly appreciate your positive feedback about our friendly staff and fast service at Robert Brogden's Olathe Buick GMC. It’s our goal to provide professional service every time. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 26, 2025

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Employee Rating

Very Helpful and Courteous. We were from out of town and he was very good about communicating with us on how the vehicle was progressing. We were from out of town and he was very good about communicating with us on how the vehicle was progressing. More

by bj11

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

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Jun 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! It's great to hear you found our team at Robert Brogden's Olathe Buick GMC helpful and courteous during your visit. It’s always a pleasure to assist our customers, especially those who are traveling from out of town. We appreciate your feedback and hope to see you again. Sincerely, The Robert Brogden Buick GMC Team

June 25, 2025

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Employee Rating

Quality professional service, kept up to date with the status of the vehicle while it was being repaired. Followed through on everything in a timely manner. status of the vehicle while it was being repaired. Followed through on everything in a timely manner. More

by CBROWNING1990

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We appreciate your feedback about the quality of service at Robert Brogden's Olathe Buick GMC. It's great to hear that you felt well-informed throughout the repair process. We strive to provide timely and professional service to all our customers. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

June 21, 2025

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Employee Rating

I had great and fast service for my oil change and tire rotation. I was helped by two very competent service representatives. rotation. I was helped by two very competent service representatives. More

by blamb510

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lacey Pfannenstiel

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Jun 21, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for the fantastic review! We're happy to hear you received quick and reliable service for your oil change and tire rotation at Robert Brogden's Olathe Buick GMC. Our team takes pride in getting the job done right, and it means a lot to know their efforts were appreciated. We look forward to seeing you again next time! Sincerely, The Robert Brogden Buick GMC Team

June 15, 2025

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Employee Rating

Very fast and friendly service from this dealership. Would highly recommend to others seeking vehicle service work. Would highly recommend to others seeking vehicle service work. More

by grexhoggatt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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Jun 15, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you experienced fast and friendly service at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 14, 2025

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Employee Rating

New to the area and selected this dealership for service. They provided professional service and will be my selected dealer for future service. They provided professional service and will be my selected dealer for future service. More

by MIKEANDLESIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden's Olathe Buick GMC for your service needs! We're thrilled to hear that you found our service professional and that you've selected us as your go-to dealership in the area. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 14, 2025

Dealership Rating

Employee Rating

Friendly people, concerned about my comfort. They just did a 30,000 tune up on my Buick, I got the works. It was like driving a brand new car. I was given a ride home and waited while they did t They just did a 30,000 tune up on my Buick, I got the works. It was like driving a brand new car. I was given a ride home and waited while they did the tune up, and then they picked me up when they were done. I will be going back when I need another tune up. Nice job guys. More

by EMILYGORDANIER90

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self

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Jun 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that your Buick feels like a brand new car after the 30,000 tune-up. Our team is dedicated to ensuring your comfort and convenience, so it’s fantastic to know you appreciated the rides and service. We look forward to seeing you again for your next tune-up. Safe travels! Sincerely, The Robert Brogden Buick GMC Team

June 13, 2025

Dealership Rating

Employee Rating

Jimmy Carpenter is a trustworthy team player for the buyer and those seeking help. We felt we were spoiled by the service and overall care in our situation with the service need on our vehicle. buyer and those seeking help. We felt we were spoiled by the service and overall care in our situation with the service need on our vehicle. More

by ANDREW.SHELBY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter

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Jun 13, 2025 -

Robert Brogden Buick GMC responded

Thank you so much, Andrew! It means a lot that you took the time to share your experience at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that Jimmy earned your trust and made sure you were well taken care of. If there's ever anything you need down the road, don’t hesitate to reach out. Sincerely, The Robert Brogden Buick GMC Team

June 11, 2025

Dealership Rating

Employee Rating

Service was great and would be back again for another appointment . The guest area was clean and there are free snacks/drinks! appointment . The guest area was clean and there are free snacks/drinks! More

by theiling86

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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Jun 11, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. It’s always our goal to provide a clean and comfortable environment with added perks like snacks and drinks. We look forward to seeing you again for your next appointment! Sincerely, The Robert Brogden Buick GMC Team

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