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Matt Hoover
Matt Hoover at Robert Brogden Buick GMC

Matt Hoover | Page 11

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me
4.9
110 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Dealership Experience

1 yr, 6 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

4.9

110 Reviews

Write a Review

110 Reviews of Matt Hoover

April 03, 2025

Dealership Rating
Employee Rating

Excellent service and concern for their customers and a desire to provide clear communication and expectations. More

by NICHOLSB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced excellent service at Robert Brogden's Olathe Buick GMC. We pride ourselves on clear communication and ensuring customer satisfaction. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

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Employee Rating

Always quick, friendly and reliable. Couldn’t ask for more professional service or more accommodating advisors and technicians. More

by mrmoore11546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel , Tricia Hecker, Todd Kelly, Cedric Mayberry

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Apr 03, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the quick, friendly, and reliable service you received at Robert Brogden's Olathe Buick GMC. Our team is dedicated to providing the best experience possible, and it's great to hear that our advisors and technicians met your expectations. We look forward to seeing you again for your next visit! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

Dealership Rating
Employee Rating

Great experience. Quick and easy purchase. Ryan was super responsive and made it a very easy process. Paul in finance was quick and worked to get the best rate. Matt i More

by jeff.sebek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan O'Connor, Paul Levin

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Apr 03, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. It's wonderful that Ryan, Paul, and Matt were able to make your purchase and service seamless. We appreciate your feedback and hope to assist you again soon! Sincerely, The Robert Brogden Buick GMC Team

March 25, 2025

Dealership Rating
Employee Rating

The service was great. It went much quicker than I expected. Matt, the service advisor was great to work with. More

by jhammar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that your service experience at Robert Brogden's Olathe Buick GMC was quick and efficient. It’s fantastic to know that Matt provided excellent support. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

March 23, 2025

Dealership Rating
Employee Rating

Very nice and helpful staff. They did whatever it took to figure out what was wrong with my car. More

by ALLISON.BIRNBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Robert Brogden Buick GMC responded

Thank you, Allison, for your wonderful feedback! We at Robert Brogden's Olathe Buick GMC appreciate your kind words about our staff and are thrilled to hear that they were able to assist you in figuring out the issue with your car. Your satisfaction is our priority, and we look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team

March 22, 2025

Dealership Rating
Employee Rating

Very professional, not pushy. I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC More

by ewms7524
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Paul Levin, David Blackburn, Lacey Pfannenstiel , Tricia Hecker, Todd Kelly, Cedric Mayberry

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Mar 24, 2025

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're glad to hear you had a positive experience at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us, and we appreciate your support. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

March 22, 2025

Dealership Rating
Employee Rating

Matt was awesome! He kept me in the loop on timing, warranty info, and pickup instructions. He did not pressure me for things I did not want and explained things in a More

by sandy.schexnayder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2025

Robert Brogden Buick GMC responded

Thank you so much, Sandy, for your wonderful review! We are thrilled to hear that you had an excellent experience at Robert Brogden's Olathe Buick GMC. It's great to know that Matt provided you with clear communication and a professional approach. We appreciate your kind words about our team and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

March 16, 2025

Dealership Rating
Employee Rating

Expensive but service excellent Matt was great above and beyond service and help would recommend More

by JERRYPUTNAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel

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Mar 18, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Jerry! We truly appreciate your kind words about our service and Matt's dedication to going above and beyond. At Robert Brogden's Olathe Buick GMC, we strive to provide exceptional support to all our customers. We look forward to assisting you again in the future and encourage you to share your experience with others! Sincerely, The Robert Brogden Buick GMC Team

March 06, 2025

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Employee Rating

Matt Hoover was excellent! ! He provided a very quick turnaround on a part that had to be ordered from Michigan and had me back on the. Road the following morning.. he diagnose More

by gig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Robert Brogden Buick GMC responded

Thank you for your fantastic review, Gig! We're thrilled to hear about your positive experience with Matt at Robert Brogden's Olathe Buick GMC. It's great to know he was able to quickly diagnose the issue and get you back on the road. We appreciate your recognition of his exceptional service. We look forward to seeing you again for your future automotive needs! Sincerely, The Robert Brogden Buick GMC Team

February 27, 2025

Dealership Rating
Employee Rating

Matt hoover was excellent in keeping me informed of the progress on my car. He was a pleasure to work with. More

by LONDONOH
Workmanship
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 28, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Matt provided you with excellent service and kept you informed throughout the process of servicing your car. At Robert Brogden Buick GMC, we strive to make every experience positive and enjoyable. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

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