Matt Louis
Matt Louis at Danbury Hyundai
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Matt Louis | Page 3

Sales Consultant

Danbury Hyundai

102 Federal Rd
Danbury, CT 06810

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4.0
51 Reviews
4.0

51 Reviews

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51 Reviews of Matt Louis

March 06, 2020

Dealership Rating
Employee Rating

Lousy sales experience / worse service I bought a Hyundai Palisade from this dealer in July 2019. The salesman was poorly informed about the vehicle, kept me waiting about three hours to co More

by 101ennui
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Yancoskie

Mar 13, 2020

Danbury Hyundai responded

Please accept my apologies on behalf of the dealership. I have forwarded your comments to the general manager so that he can follow up with the Hyundai team personally. If you would forward me the amount that you are due in refund for the motor vehicle fees, I will have a check processed as soon as possible. You can reach me at CustomerService@DanburyAuto.com. Thank you

March 03, 2020

Dealership Rating
Employee Rating

Simply awesome they are good with people and very down to earth. Everyone was pretty cool. I need to say this in 25 words , when I could of just use two words,, simply awesome ! More

by msprueill
Recommend Dealer
Yes

Other Employees Tagged: Anthony Walker

Mar 03, 2020

Danbury Hyundai responded

Thanks for the 5 star review of your time with our sales team!

November 30, 2019

Dealership Rating
Employee Rating

Carlos was extremely helpful, super nice, and knowledgeable. He is super fast at getting back to you, whenever I need a new car (which will Hopefully be a while) I’m definitely going to him! More

by Samjcostanzo
Recommend Dealer
Yes

Other Employees Tagged: Carlos Montoya

Dec 02, 2019

Danbury Hyundai responded

Thank you for the five stars!

November 05, 2019

Dealership Rating
Employee Rating

Matt Louis was so helpful. He took his time with us and went over everything. Thank you so much for helping with the process of getting my Hyundai 2017. I love my car. Your the best. The company is luck to More

by Amandap
Recommend Dealer
Yes

Other Employees Tagged: Joe Aranjo

Nov 05, 2019

Danbury Hyundai responded

Thank you for the 5 star review of your time with us! So glad to hear you are enjoying your car.

August 01, 2019

Dealership Rating
Employee Rating

Buying a used Hyundai Accent Very helpful. Handled all DMV work and insurance. A big help. Matt Louis did his all to get us out by the time I needed to leave as I had an engagemen More

by Accent girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2019

Danbury Hyundai responded

Thank you for the review!

July 17, 2019

Dealership Rating
Employee Rating

Buy a New car from a Patient, Kind Salesman We needed a new car, saw one online and came in to look at it and take a test drive. Matt greeted us as we entered and helped us . We did buy a new ca More

by Well Pleased
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2019

Danbury Hyundai responded

So glad to hear you like working with Matt as much as we do! Thank you for the 5 star review.

July 15, 2019

Dealership Rating

Very good experience Phil was extremely helpful with all of our questions, definitely a great place to come get a new car! We ended up with our first brand new family vehi More

by Familycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Prescott

Jul 15, 2019

Danbury Hyundai responded

Thank you for the 5 star review!

June 27, 2019

Dealership Rating
Employee Rating

Excellent experience This was my first time purchasing a car from a dealership and the staff members of Danbury Hyundai went above and beyond any of my expectations. I ha More

by tylerp1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

Danbury Hyundai responded

Thank you for the 5 star review!

June 11, 2019

Dealership Rating
Employee Rating

excellent Matt was efficient Dealership was clean all very nice people Did not realize but my vehicle did not come with Mats would like a set More

by Til
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Hagan

Jun 12, 2019

Danbury Hyundai responded

Thank you for the review! Please get in touch with us about the mats.

March 16, 2019

Dealership Rating
Employee Rating

HORRENDOUS!!! DISHONEST!!! UNTRUSTWORTHY!!! I got my car from here 3 years ago. Great service. Fast forward to today, what a difference. They will lie to you and try to cheat you at every turn More

by JC
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Eric Shetler

Mar 18, 2019

Danbury Hyundai responded

JC, I have no idea what, exactly, went wrong here, but we are very sorry that you had not one but two different sales people give what sounds like very wrong information. Part of the problem may have been that they were using one of our computer systems and didn't have exact information, but that's all the more reason they should have either asked you to come in or spoke with the manager. We're glad you were able to get a vehicle at a better price, and we'll be using the feedback you provided as an example of what not to do at our next sales meeting tomorrow. Thank you for bringing this to our attention.

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