Matt Motsinger
Matt Motsinger at Aschenbach Chevrolet GMC
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Matt Motsinger

Service Advisor

Aschenbach Chevrolet GMC

925 E Main St #3305
Wytheville, VA 24382

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5.0
19 Reviews

Dealership Experience

8 yrs

Industry Experience

14 yrs, 1 mo

5.0

19 Reviews

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19 Reviews of Matt Motsinger

April 25, 2024

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I always get great service. Super happy with the staff as well. Rolling on to next time! More

by PACKDANNY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Aschenbach Chevrolet GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

April 24, 2024

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I appreciate the dealership getting me into my 2018 Ford Focus. They are great to work with. More

by wlr195268
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Aschenbach Chevrolet GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aschenbach Chevrolet Buick GMC Team

April 06, 2024

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They are great to deal with. Communication between customer and service department is hard to beat. More

by ELLOCKER54
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson, J.D. Koger , Jonathan Thomas

Apr 09, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 26, 2024

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We are so happy to purchase our 5th Terrain with the help of Ivor Atkinson. We are sold on the GMC Terrain, great on mileage, looks great but most of all it is a very reliable vehicle. Ivor is great to work More

by mandlroop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Ivor Atkinson, J.D. Koger , Kellie Oakes

Mar 27, 2024

Aschenbach Chevrolet GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Ivor’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 25, 2024

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All Aschenbach Chevrolet employees was very helpful and very nice I will let everyone know how great they were More

by KATHYPARKS2017
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2024

Aschenbach Chevrolet GMC responded

Thank you for leaving us this great review, Kathy! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 19, 2024

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Great service and excellent people to work with. Everyone is so good to work with and ALL very polite. I will not go anywhere else as long as I have Aschenbach. More

by GIDUMUP
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger, Nathan Mallory

Mar 21, 2024

Aschenbach Chevrolet GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Aschenbach Chevrolet GMC for your vehicle needs. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 14, 2024

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The service was great as always. The service group are very professional and nice. They are always looking out for me and my vehicles. More

by nathanfowler7474
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger, Nathan Mallory

Mar 15, 2024

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience, Nathan. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 13, 2024

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Great communication with the service manager JD. He kept me updated on the process of having the transmission replaced with the extended warranty. More

by ELLOCKER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger , The sales manager JT.

Mar 15, 2024

Aschenbach Chevrolet GMC responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 13, 2024

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Matt and JD in service are always great to deal with and get you in and out in a timely manner. A+ More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger

Mar 15, 2024

Aschenbach Chevrolet GMC responded

Will, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 12, 2024

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Employee Rating

Great people and service . Always do asI ask.And never any surprise.Always done right More

by egunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Aschenbach Chevrolet GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Aschenbach Chevrolet Buick GMC Team

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