Matt Motsinger
Matt Motsinger at Aschenbach Chevrolet GMC
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Matt Motsinger | Page 2

Service Advisor

Aschenbach Chevrolet GMC

925 E Main St #3305
Wytheville, VA 24382

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5.0
23 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

14 yrs, 2 mos

5.0

23 Reviews

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23 Reviews of Matt Motsinger

March 14, 2024

Dealership Rating
Employee Rating

The service was great as always. The service group are very professional and nice. They are always looking out for me and my vehicles. More

by nathanfowler7474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger, Nathan Mallory

Mar 15, 2024

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience, Nathan. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 13, 2024

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Employee Rating

Great communication with the service manager JD. He kept me updated on the process of having the transmission replaced with the extended warranty. More

by ELLOCKER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger , The sales manager JT.

Mar 15, 2024

Aschenbach Chevrolet GMC responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 13, 2024

Dealership Rating
Employee Rating

Matt and JD in service are always great to deal with and get you in and out in a timely manner. A+ More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger

Mar 15, 2024

Aschenbach Chevrolet GMC responded

Will, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 12, 2024

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Employee Rating

Matthew is always on the money for me. He helps me keep my vehicle on the road. I love the service I get from the whole service gang. Great fellas More

by bobby
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew

Mar 15, 2024

Aschenbach Chevrolet GMC responded

Bobby, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 12, 2024

Dealership Rating
Employee Rating

Great people and service . Always do asI ask.And never any surprise.Always done right More

by egunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Aschenbach Chevrolet GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 12, 2024

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Very nice service and everyone very helpful. Would definitely recommend their service. Everyone very pleasant. More

by GIDUMUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Aschenbach Chevrolet GMC responded

Thank you so much for your review! Happy customers are our goal and our mission at Aschenbach Chevrolet GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 11, 2024

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Me and my wife both love the quality and efficiency of the service department. They offer amazing customer service and we truly enjoy our visits. More

by marshalljohnson365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Aschenbach Chevrolet GMC responded

Thank you for your review! We're glad to hear that you had a positive experience with our service team. Please let us know if you have any questions about the work that was done. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 11, 2024

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Drop Off was fast and easy. Service was done exactly as requested. Customer service was great! More

by LIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Mallory

Mar 14, 2024

Aschenbach Chevrolet GMC responded

Liz, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 11, 2024

Dealership Rating
Employee Rating

This a great Dealership it always clean and neat. The Service Department is outstanding. Matt and JD always give the best customer service every time I go there. More

by nathanfowler7474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Aschenbach Chevrolet GMC responded

We appreciate your input, Nathan. We're glad to hear that you are consistently impressed with the service we offer here at Aschenbach Chevrolet GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 11, 2024

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Employee Rating

Friendly outgoing and professional service. Job well done cleaning oil change tire rotation and the price for all was affordable. I will have work done here again. Thank you for quality service More

by deeannebrooks5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Aschenbach Chevrolet GMC responded

Deeanne, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Aschenbach Chevrolet Buick GMC Team

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