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Matt Orn
Refer Me
150 Reviews
I have been with Long Subaru for over half my life. The first seven of these (high school/college years) were spent doing everything and anything - cutting the grass, moving cars, cleaning cars, running to the registry, driving all over creation, etc. I have been in sales and finance ever since, and I truly enjoy helping to make the car-buying process as easy and stress-free for my customers as possible. My wife and I live in Putnam, Connecticut. We have a Rat Terrier/Chihuahua mix named Schmidt, and two cats. When I'm not at work I enjoy taking care of my lawn, playing golf, riding my motorcycle, and watching any and all sports. I look forward to having the opportunity to work with you!
Read moreDealership Experience
18 yrs, 2 mos
Industry Experience
18 yrs, 2 mos
150 Reviews
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150 Reviews of Matt Orn
May 10, 2017
No hassle This dealership was straight forward and gave me no hassle. They didn't pressure me at all to buy or add stuff onto my car. This dealership was straight forward and gave me no hassle. They didn't pressure me at all to buy or add stuff onto my car. More
by Kevin Foley
Helpful 
May 02, 2017
I love my new Impreza! I wonderful experience at Long! I love my new Impreza and everyone was friendly and helpful on my search for a new car. I highly recommend this deale I wonderful experience at Long! I love my new Impreza and everyone was friendly and helpful on my search for a new car. I highly recommend this dealership! More
by AMR33
February 27, 2017
Great Service!! Great service, Matt was not only professional, but also personable and friendly. I have had a Subaru since 2012 and would recommend these cars, they a Great service, Matt was not only professional, but also personable and friendly. I have had a Subaru since 2012 and would recommend these cars, they are great on gas and great for the winter. Love my Subaru:) More
by Felicia Ramaska
February 05, 2017
Excellent Experiences I should have written this review a while back but failed to. I purchased two Subaru vehicles from Matt Orn, in successive weeks, the negotiations me I should have written this review a while back but failed to. I purchased two Subaru vehicles from Matt Orn, in successive weeks, the negotiations met my expectations and I left there satisfied with our purchase. I was extremely happy with Matt's knowledge of the vehicles and his conveying it to my wife and I. I would recommend this gentleman to anyone looking to purchase a Subaru from Long Subaru in Webster, Ma. More
by mci1979
January 14, 2017
Easy buying experience This was our 2nd time buying a Subaru from Matt Orn and like the first time it was a very easy and a quick transaction. Matt took the time to go over This was our 2nd time buying a Subaru from Matt Orn and like the first time it was a very easy and a quick transaction. Matt took the time to go over all the new options with my wife and even paired her phone to the new car. More
by David
January 08, 2017
Always a pleasure working with Matt Orn and Long Subaru This is the fifth car that I have leased from Long Subaru (the third from Matt Orn), and I can honestly say that I would not go anywhere else. Matt is This is the fifth car that I have leased from Long Subaru (the third from Matt Orn), and I can honestly say that I would not go anywhere else. Matt is knowledgeable, upfront, friendly, and he just makes buying a car easy. I am a huge fan of his no pressure style. He really just wants to make sure that you have all the information that you need and that you feel comfortable. That goes a really long way with me. Ray also makes things quick and easy in the finance office, and he always does a great job of explaining things. I can tell you for sure that I will be back in three years to work with Matt again. I cannot recommend highly enough! More
by Angela
Other Employees Tagged: Ray Brien
December 31, 2016
Buying a new Forester This is my 8th Subaru and i wish i would of bought my last 7 here at Long Subaru.Matt Orn ,Steve Geer and the head of finance Ray were very ease to This is my 8th Subaru and i wish i would of bought my last 7 here at Long Subaru.Matt Orn ,Steve Geer and the head of finance Ray were very ease to work with and it was as painless as buying a new car should be. More
by michael sylvain
Other Employees Tagged: Steve Geer , Ray Brien
December 06, 2016
no pressure, great people Long Subaru was a pleasure to do business with. Matt Orn was great helping us pick out our car and telling us everything we wanted to know. If you are Long Subaru was a pleasure to do business with. Matt Orn was great helping us pick out our car and telling us everything we wanted to know. If you are looking to buy a Subaru you can't go wrong here. More
by swmcqueen
Other Employees Tagged: Kevin Goodrow
November 16, 2016
Long Subaru and Matt Orn were great!! Last winter I was not yet ready to purchase a new car. I really liked the new Crosstrek and all I wanted to do was get a brochure and sit inside one t Last winter I was not yet ready to purchase a new car. I really liked the new Crosstrek and all I wanted to do was get a brochure and sit inside one to see how it felt. I met Matt Orn who I told I was just looking and was not ready yet. Matt was great, he spent almost an hour with me going over all the features both safety and functional. he offered a test drive but I was not ready and he understood, no pressure at all. This past Oct 1st I was ready and I made the trip back to Long Subaru and called Matt ahead and he was ready with a new crosstrek for me to test drive. Matt again showed me all the reasons why this is one great little AWD crossover. I wanted to buy but asked Matt if we could see it both as a purchase and as a lease. Matt was able to get me what I thought was a very good trade for my 2012 Corolla and was able to get me a great price on the new Crosstrek. After seeing both what It would cost per month to buy and to lease I decided to go with a 36 month lease. I love this new Crosstrek and cant wait to get another one in 3 years. It was great working with Matt and everyone at Long Subaru, would recommend them to all who listen and read this. More
by mnm0599
Other Employees Tagged: Ray Brien
October 13, 2015
Top to bottom liars at this place. Nightmare experience from start to finish. Matt Orn was our salesman and lied about pricing, wouldn't even match a competitor's price which was furth Nightmare experience from start to finish. Matt Orn was our salesman and lied about pricing, wouldn't even match a competitor's price which was further away but my girlfriend didn't want to drive to the other dealership so we agreed to overpay for the 2015 Impreza. Then he lied about when the car would be ready to pick up. 5-7 days became 15. Then he lied about financing. 1.49% became 5. Also conveniently failed to mention that the rate he promised us was only for 36 months not 60. Spoke to Ray the financing manager and Scott the General manager. Ray said that Matt was mistaken and shouldn't have quoted financing because he wasn't trained on it etc. So basically even though Matt lied to the customer it is ultimately our problem. Neither were sympathetic and defended Matt for lying to us, saying that's what they encourage their employees to do. They live up to every stereotype you can imagine at this place and you might want to take a shower after leaving the showroom because of the slime in there. Scott was the worst of all because he said I must be lying about my experience and that I should shop elsewhere. The shopping elsewhere was the one good thing he told us because I would never set foot in there again. More
by uconn3434
Other Employees Tagged: Ray Brien, Matt Orn, Ray finance manager, Scott Barry general manager
