Matt Roy at AutoFair Ford

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Phil Aleo, Matt Roy

My Review of AutoFair Ford:
AutoFair Ford is the best dealership in town! They have the best customer service around and one of the largest inventories I’ve ever seen. I suggest checking them out it will be worth it.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Roy

My Review of AutoFair Ford:
Overall great experience was in amd out in a acceptable amount of time! Love the new truck! Matt and the sales Dept are very willing to work with you to get the sale done with the terms that you can agree upon.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Roy

My Review of AutoFair Ford:
When I went to Autofair Ford, I went looking for a new or used vehicle didn't care as long as it had better gas mileage than what I was getting. Matt Roy aproched me in lot and asked if he could help me, told him what I was looking for and told him that he's going to hate me by the time I was done and that I never liked Ford,Matt just said "No problem" we must have test drove 5 or more cars, I even changed my mind as Matt was going to get the keys to test drive one and each time Matt just smiled and said No problem, next! Finally found two cars I really wanted, then came financing, we went back and forth on the pricing on one car and just when Matt figured that I was going to take that car, had price all set I changed my mind on the vehicle and went with the other car! I thought Matt was going to be mad, but he said "No problem"! So everything started all over again, but this time I stayed with the 2010 Ford Fusion, It was missing the owners manual which Matt ordered right away, brought me into the Service area showed me around, made me feel important, the way a customer should feel while shopping for a car, also, this happened at 7pm on a Wednesday night and I never left until almost 10:30pm, long after they were suppose to close at 9pm!And NEVER felt pressured at all. All around VERY satisfied with Autofair Ford. Matt is a top of the line saleman, which Autofair Ford is lucky to have Matt Roy as a Saleman. Also, after having the car for 6 months now, I love it! I will definitely go see Matt Roy again at Autofair Ford for my next vehicle! As Matt said "No Problem"!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Roy

My Review of AutoFair Ford:
I had a fast painless buying experience. Matt was straight forward, easy to work with, and listened to my needs and got me what I was looking for. I truly appreciated his approach and honesty.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Roy

My Review of AutoFair Ford:
I recently purchased a new Ford Fusion from AutoFair Ford. I worked with Matt and he was great! He made car shopping a fun experience. His attentivness and knowledge about purchasing a new vehicle were what made him different from any other car salesman I have ever worked with. He is a no nonsense straight forward guy and I learned that just from speaking with him for a few minutes. I will definelty be shopping at AutoFair ford for all of my future car purchases and service. I have already referred several people to Matt who enjoyed their experience just as much as I did!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Roy

My Review of AutoFair Ford:
Matt Roy was great to deal with. He worked to put together a deal that had a reasonable price for our new purchase as well as the value of our trade. The dealership had a good selection of nice clean used vehicles to choose from.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Roy

My Review of AutoFair Ford:
As soon as I walked into Autofair, I was met by Matt, who was friendly and knowledgable about exactly what I was asking for. It did not take long for him to find a car that fit my needs, at a price I was comfortable with. When entering a dealership to buy a car, I don't want to spend all day there going through different cars and going back and forth on price. With Matt it was easy, I walked in and out with what I wanted in just a few hours.
I also dealt with Ken in financing. He worked hard to get me the right financing, but also in a timely manner.
I just recently stopped in to get my vehicle inspection sticker, again met by Matt as I walked in. The inspection was also easy with the drive in garage they have.
I would deffinetly buy from Matt at Autofair again.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Roy

My Review of AutoFair Ford:
very easy! non pressure experience, very pleased with the sales process as Matt Roy guided me through it and made sure there were not any question/concerns unanswered! well done! i will continue to buy from Auto Fair due to the excellent customer service and over all experience that i have received! thank you to Matt Roy and Auto Fair as a group. -B Robinson

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Roy

My Review of AutoFair Ford:
There was some difficulty finding the model with all of the options I wanted. Matt confirmed with another Ford dealer that the vehicle I was looking for was available through that dealership, and unfortunately, he misled Matt. Both Matt and the sales manager, Lance, went above and beyond to locate another vehicle that matched my wish list and Matt drove several hours away to pick up the car. I am very pleased.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Roy

My Review of AutoFair Ford:
A year ago I visited Autofair Ford to look at leasing a 2010 ford Edge. Matt Roy was the sales person. I told him what options I was looking for. There was no car on the lot that matched what I wanted. He said he could locate one and found one at another dealer. When he contacted the dealer he found out it was a demo and recommended not to take it.
He continued to search and found another in Maine.
We went through to number to lease and found the cost to be prohibited. I decided to buy and he was able to find a rate acceptable to me. I picked up the car the next day.
i have had no problem with Edge. It has been serviced at Autofair. The experience was without a hitch.
I had a problem sync-ing my cell phone with the car. a salesperson at the dealer spend over an hour trying to make ir work.
We finally came to the conclusion my cell phone was not compatible with ford sync. They were correct...after changing phones it worked.
Very happy with the car and dealership.
Bob Hesseltine

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