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Matthew Hay

Overview Reviews (22)

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Matthew Hay

Service Writer

Eagle Chevrolet Buick GMC

329 E Main St
Morehead, KY 40351

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4.8

22 Reviews

Overview Reviews (22)

Dealership Experience

1 yr, 1 mo

Industry Experience

38 yrs, 5 mos

Languages Spoken

English

4.8

22 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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22 Reviews of Matthew Hay

July 31, 2026

Dealership Rating

Employee Rating

The experience and the friendly, professionalism and all around wonderful experience I recieved from Eagle made my Car buying experience the most easy and smooth I had ever recieved. I got an excellent car around wonderful experience I recieved from Eagle made my Car buying experience the most easy and smooth I had ever recieved. I got an excellent car and will continue to buy from them in the future. They did ever absolutely necessary and went above and beyond in every single way possible. I am truly grateful for the experience they showed me. Not only did I get a great car, they came to my home and picked me up and brought me to my car. If that isn’t going above and beyond Kent know what is. There professionalism and knowledge and kindness in doing every they could to get me in a new car will be an experience that I will never ever forget. More

by mandymurnahan4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams, Dan Boyd, Casey Desotell, Derek Townsend

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Aug 03, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the incredible 5-star review! We're truly honored by your kind words and thrilled to hear this was the easiest and smoothest car-buying experience you've ever had. Going above and beyond for our customers is what we strive for every day, and we're so glad our team could make the process convenient—even by picking you up so you could take delivery of your new vehicle. Knowing our professionalism, knowledge, and kindness left such a lasting impression means the world to us. Thank you for trusting Eagle Chevrolet GMC with your purchase. We’re grateful for your support and look forward to helping you again whenever you're ready for your next vehicle!

July 30, 2026

Dealership Rating

Employee Rating

Impressed by the time of waiting to get my vehicle in. Nice people waited on me Nice people waited on me More

by bill.buck2.wb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams, Dan Boyd, Casey Desotell

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Jul 31, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re delighted to hear you were impressed with how quickly we were able to get your vehicle in for service. Providing timely service with a friendly, welcoming team is always our goal. We truly appreciate your support and thank you for choosing Eagle Chevrolet GMC!

July 25, 2026

Dealership Rating

Employee Rating

Quick and accurate service! Very courteous and answered all of our questions! Even helped us look at a few SUVs in the lot! We travel a long way to get top notch service! Very courteous and answered all of our questions! Even helped us look at a few SUVs in the lot! We travel a long way to get top notch service! More

by debby.forbis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cam Fryman

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Jul 27, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re honored that you travel such a long way to visit us, and we’re thrilled to hear your experience was worth the trip. Providing quick, accurate service, answering your questions, and helping you explore your options are all part of the experience we strive to deliver. We truly appreciate your trust and recommendation. Thank you for choosing Eagle Chevrolet GMC!

July 20, 2026

Dealership Rating

Employee Rating

Perfect service everytime I go. Matt is always friendly and so helpful. Always love the experience. Matt is always friendly and so helpful. Always love the experience. More

by Jane doe

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Hay

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Jul 27, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re honored to hear you have a perfect service experience every time you visit. Matt will be thrilled to know his friendly and helpful service made such a positive impression. We truly appreciate your continued trust and support. Thank you for choosing Eagle Chevrolet GMC!

July 18, 2026

Dealership Rating

Employee Rating

Very reliable, personable staff. They kept me informed about my car by text messages. I liked that. They kept me informed about my car by text messages. I liked that. More

by debmartinat

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Hay

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Jul 27, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad to hear our team provided a reliable and personable experience. Keeping our customers informed throughout the service process is important to us, and we’re happy the text updates helped make your visit more convenient. We truly appreciate your support and thank you for choosing Eagle Chevrolet GMC!

July 07, 2026

Dealership Rating

Employee Rating

Great service! Great people. Polite and pleasant. Clean environment. Helpful in answering questions and providing scheduling for services. I highly recommend. Great people. Polite and pleasant. Clean environment. Helpful in answering questions and providing scheduling for services. I highly recommend. More

by CCLEVENGER0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Hay

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Jul 10, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad to hear you had a great service experience and that our team provided polite, pleasant, and helpful assistance. We appreciate your kind words about our facility and our team’s commitment to making every visit a positive one. Thank you for your recommendation and for choosing Eagle Chevrolet GMC!

July 07, 2026

Dealership Rating

Employee Rating

Matthew was easy to work with and kept me up to date during my repair visit. All went well. during my repair visit. All went well. More

by james@greentreeforest.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Boyd

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Jul 10, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad to hear Matthew made your repair visit a smooth experience by keeping you updated and making the process easy. Clear communication and excellent service are what we strive for every day. We appreciate your support and thank you for choosing Eagle Chevrolet GMC!

July 03, 2026

Dealership Rating

Employee Rating

In and put in a timely manner. Everyone's always so nice. Thank you for the great service!! Everyone's always so nice. Thank you for the great service!! More

by Jane doe

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Hay

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Jul 06, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad we could get you in and out in a timely manner and that our team continues to provide friendly service. We truly appreciate your kind words and thank you for choosing Eagle Chevrolet GMC!

June 26, 2026

Dealership Rating

Employee Rating

Talked with me about everything he was doing very professional... Very nice man did everything I ask him to do. professional... Very nice man did everything I ask him to do. More

by grandma_rosie3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Hay

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Jun 26, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad to hear our team kept you informed throughout the process and provided professional, courteous service. It’s great that everything was handled just the way you needed. We truly appreciate your kind words and thank you for choosing Eagle Chevrolet GMC!

June 20, 2026

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Employee Rating

Great service. Had a tire sensor failure and it was replaced kin a jiffy. very friendly and concerned staff for the welfare of the customer. Had a tire sensor failure and it was replaced kin a jiffy. very friendly and concerned staff for the welfare of the customer. More

by vcnt.cano

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams, Dan Boyd, Casey Desotell

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Jun 22, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad we could get your tire sensor replaced quickly and get you back on the road in no time. It’s wonderful to hear our team was friendly and genuinely concerned about your needs. We appreciate your kind words and thank you for choosing Eagle Chevrolet GMC!