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Rick Adams

Overview Reviews (16)

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Rick Adams

Service Writer

Eagle Chevrolet Buick GMC

329 E Main St
Morehead, KY 40351

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4.8

16 Reviews

Overview Reviews (16)

Dealership Experience

1 yr, 2 mos

Industry Experience

3 yrs, 10 mos

4.8

16 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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16 Reviews of Rick Adams

July 05, 2026

Dealership Rating

Employee Rating

Not happy after the check engine light reappeared within a week after the EVAP was replaced. I will be returning Monday morning with my vehicle. a week after the EVAP was replaced. I will be returning Monday morning with my vehicle. More

by melonyshemberger

Verified Customer

Recommend Dealer

Other Employees Tagged: Rick Adams

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Jul 06, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for your feedback, and we're sorry to hear your check engine light came back on so soon after your repair. We understand how frustrating that can be. We appreciate you giving us the opportunity to make things right by bringing your vehicle back on Monday. Our team will thoroughly inspect the issue to determine what's causing the light to return and work toward resolving it as quickly as possible. If you have any questions before your visit, please don't hesitate to call us at 606-548-5866 and ask for our Service Manager. We appreciate your patience and look forward to assisting you.

July 01, 2026

Dealership Rating

Employee Rating

Very good service experience! Rick kept me updated on every aspect of the repair. Professional and courteous! Rick kept me updated on every aspect of the repair. Professional and courteous! More

by Mike

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

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Jul 03, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re delighted to hear you had a very good service experience. Keeping our customers informed throughout the repair process is a top priority, and we’re glad Rick provided the professional and courteous service you deserve. We truly appreciate your kind words and thank you for choosing Eagle Chevrolet GMC!

June 28, 2026

Dealership Rating

Employee Rating

Rick was the highlight. He was extremely informative and professional. 5 stars An excellent representative for the service department He was extremely informative and professional. 5 stars An excellent representative for the service department More

by rhopkins1301

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

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Jun 29, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re thrilled to hear Rick was the highlight of your visit. His professionalism and dedication to keeping our customers informed are qualities we’re proud to have in our service department. We’ll be sure to share your kind words with him. Thank you for choosing Eagle Chevrolet GMC!

June 27, 2026

Dealership Rating

Employee Rating

Rick is always extremely friendly and always willing to help. If they maintain this level of customer service, I will continue to shop there. help. If they maintain this level of customer service, I will continue to shop there. More

by buckmasterriley

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

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Jun 29, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re so glad to hear Rick continues to provide the friendly, helpful service you’ve come to expect. Earning your trust and continued business means a great deal to us, and we’re committed to maintaining that same level of customer service every time you visit. Thank you for choosing Eagle Chevrolet GMC!

June 25, 2026

Dealership Rating

Employee Rating

Overall very good Wait time a little longer than I thought it would be for an oil change thought it would be for an oil change More

by vkinder918

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

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Jun 26, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad to hear your overall experience was very good, and we appreciate your feedback regarding the wait time for your oil change. We’re always working to improve efficiency while maintaining quality service. Thank you for your support and for choosing Eagle Chevrolet GMC!

June 20, 2026

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Employee Rating

Great service. Had a tire sensor failure and it was replaced kin a jiffy. very friendly and concerned staff for the welfare of the customer. Had a tire sensor failure and it was replaced kin a jiffy. very friendly and concerned staff for the welfare of the customer. More

by vcnt.cano

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Hay, Dan Boyd, Casey Desotell

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Jun 22, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad we could get your tire sensor replaced quickly and get you back on the road in no time. It’s wonderful to hear our team was friendly and genuinely concerned about your needs. We appreciate your kind words and thank you for choosing Eagle Chevrolet GMC!

June 16, 2026

Dealership Rating

Employee Rating

Solid dealership Great employees. Always treated with a smile and a Thank You got your business Always treated with a smile and a Thank You got your business More

by boydbj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brittney Compton, Jason Dickey, Matthew Hay, Dan Boyd, Casey Desotell

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Jun 19, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re proud to have such a great team, and we’re glad you’re always greeted with a smile and made to feel appreciated. Thank you for your kind words and continued support. We truly appreciate your business and thank you for choosing Eagle Chevrolet GMC!

June 14, 2026

Dealership Rating

Employee Rating

Excellent customer service. Fair prices. And even though I am a woman, I did not feel uncomfortable or talked down to. Fair prices. And even though I am a woman, I did not feel uncomfortable or talked down to. More

by beth0780

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

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Jun 15, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re thrilled to hear you received excellent customer service and fair pricing. Creating a comfortable, respectful environment for every customer is incredibly important to us, and we’re glad you felt valued and treated with the professionalism you deserve. We appreciate your kind words and thank you for choosing Eagle Chevrolet GMC!

June 13, 2026

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Employee Rating

Very pleased with my deal! Savanna was friendly knowledgeable and easy to deal with! She was patient and tolerant with someone who is technologically dumb and help me to unders Savanna was friendly knowledgeable and easy to deal with! She was patient and tolerant with someone who is technologically dumb and help me to understand all the gadgets before we left the dealership! She even called to make sure that I was catching on with how the truck works! More

by lefty40351

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Matthew Hay , Savanna Wright, Doug Hopson

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Jun 15, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re thrilled to hear that Savanna made your purchase experience such a positive one. Taking the time to explain all the features, answer questions, and follow up after the sale is the kind of customer care we strive to provide. We’re glad she helped you feel comfortable and confident with your new truck. Thank you for your kind words and for choosing Eagle Chevrolet GMC!

May 20, 2026

Dealership Rating

Employee Rating

Everyone was very nice and professional! I had an appointment and I'd mixed the time up and they just went ahead and took the car in anyway. Wasn't much of a wait at all. They were very nice I had an appointment and I'd mixed the time up and they just went ahead and took the car in anyway. Wasn't much of a wait at all. They were very nice. More

by rita.fraley53

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

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May 21, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad our team was able to accommodate you and make the process easy, even with the appointment mix-up. It’s great to hear you were treated professionally and didn’t have a long wait. We appreciate you choosing Eagle Chevrolet GMC!