Matthew Lipscomb

A pleasant buying experience. My salesman was professional and knowledgeable. Everyone in the dealership was courteous and professional. My salesman was professional and knowledgeable. Everyone in the dealership was courteous and professional. More

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While there purchasing our XT4 I was concerned about being able to get groceries out of the back, I am handicapped and cannot reach to the back. Justin told me he would be sure to get me a cargo net, it being able to get groceries out of the back, I am handicapped and cannot reach to the back. Justin told me he would be sure to get me a cargo net, it has been 3 months and I have not received one as of yet. We went down one time to pick up floor mats and he told me it was on back order, but he would mail it to me as soon as they came in. I also talk to Ryan the sales Manager and he said he would check on it and get back to - NEVER CALLED BACK. You are only as good as your word. And their word isn't good, you promise customers something and don't follow through on your word. I called again today and had to leave a message - let's see if anyone calls me back. I love my car, but I also need sincere customer service also before I would return to them or even recommend them to a friend. They didn't hastate to take our check but can't even return a phone call!!!!!! Charlene C. A dissatisfied customer! 08/03/2023 My cargo net arrived today, thank you Justin for you keeping your promise and following through on my phone call. I appreciate your prompt response. Thank you I appreciate your help. More

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Great service and friendly sales rep. Had to wait to long to get vehicle ready for pick up after letting salesperson know that we will be picking up vehicle the next day or next day after that. to get vehicle ready for pick up after letting salesperson know that we will be picking up vehicle the next day or next day after that. More

by VANNBLACK Verified Customer Verified Customer

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I have been a customer of this dealership since 1966. I bought my first car from Grady Walker, and the dealership is still a great place for me to buy a car. This time: “thanks Train”. bought my first car from Grady Walker, and the dealership is still a great place for me to buy a car. This time: “thanks Train”. More

by LEXONJON Verified Customer Verified Customer

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Sid Lee is the best! We always buy our cars from him! Matthew was so helpful with helping me set up all the new technology. Matthew was so helpful with helping me set up all the new technology. More

by FMACEY Verified Customer Verified Customer

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Travelled over 2 hours to the dealership for a new truck. When we arrived the truck and price were Exactly as stated over the phone. Fast friendly efficient service all the way around. When we arrived the truck and price were Exactly as stated over the phone. Fast friendly efficient service all the way around. More

by TRWALLICK Verified Customer Verified Customer

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This is a great crew of people all seamlessly working together. I will definitely return and suggest this dealership to others. These folks are the best of the best! together. I will definitely return and suggest this dealership to others. These folks are the best of the best! More

by B Boyd Verified Customer Verified Customer

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Good and easy to work with gave a fair price. Made it very easy and convenient for the buyer. Gave a very fair trade in price. very easy and convenient for the buyer. Gave a very fair trade in price. More

by TETHRIDGE Verified Customer Verified Customer

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Great customer service and very friendly. I live an hour from this dealership, but I will drive by closer GMC dealerships just to deal with this one. from this dealership, but I will drive by closer GMC dealerships just to deal with this one. More

by EDWARD Verified Customer Verified Customer

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John Thornton associates and management are very friendly and accommodating. Great service and a great deal! Plenty of vehicles to choose from! Go see them! and accommodating. Great service and a great deal! Plenty of vehicles to choose from! Go see them! More

by TMOBLEY1 Verified Customer Verified Customer

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