Matthew Silva | Page 2

I bought a brand new rx350 at North Miami Lexus until 2 months later while it was in the process of renewing the vehicle registration when I realized that my car is not registered with the Florida DMV. In months later while it was in the process of renewing the vehicle registration when I realized that my car is not registered with the Florida DMV. In short, the DMV online registration said that my car registration is invalid. It was a nasty surprise considering that I could have been stopped any time by a law enforcement officer with invalid registration. So I called Lexus of North Miami, hoping I would find someone to fix the problem. It's been four days, and I still cannot help. At one point, a front desk person told me, " Why don't you come to the dealer to fix the problem because no one was here. I am still waiting for someone to call as I am writing this comment. Shame on you, Lexus of North Miami - Your customer service is nonexistent. More

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He is really good when it comes to numbers thanks a lot. I will be referring you. I will be referring you. More

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Jeff Brooks was prepared with all previously discussed information andMade leasing my new car easy walked me through the process and helped me do the set up information andMade leasing my new car easy walked me through the process and helped me do the set up More

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William was incredible. After a couple days searching for cars I was on the verge of giving up but William reached out and I got my car in the very same day. Outstanding ser After a couple days searching for cars I was on the verge of giving up but William reached out and I got my car in the very same day. Outstanding service and professionalism. Very happy with my new Lexus (: More

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I'm totally disappointed in the correspondence between Matthew silva and I. I asked specifically about the credit for a new purchase he said there wasn't any. I find out later about a 750.00 credit fo Matthew silva and I. I asked specifically about the credit for a new purchase he said there wasn't any. I find out later about a 750.00 credit for all new purchases after an investigation. I plan on speaking with the GM in regards to this matter this week. More

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Recibí una orientación y una ayuda extraordinario de parte de María para poder comprar mi carro.. Eres la mejor.!! parte de María para poder comprar mi carro.. Eres la mejor.!! More

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Great experience. Honest and fair. Carlos went above and beyond to get me into my dream car Honest and fair. Carlos went above and beyond to get me into my dream car More

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My wonderful experience at Lexus should be credited to Maria. This was my first encounter with Maria. Rather than having a painful experience at a dealership Maria made me feel like I was spending time wi Maria. This was my first encounter with Maria. Rather than having a painful experience at a dealership Maria made me feel like I was spending time with a longtime friend. She is very knowledgeable about the product that she is selling and is great T determining her client’s wants and needs. She was great at helping me to figure out what was truly best for me. I also felt like Maria had my back when it came to negotiating the nitty gritty details. It was a stress free event that left me wanting to spend more time with Maria. If you go to Lexus - for the absolute best experience anyone should go to Maria. I will refer everyone that I can to her. She is a gem! More

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Willian is an amazing salesman! He’s smart, sweet, honest, and generous! He’s makes the entire shopping experience worth having! Willian will fulfill all your expectations and make the process feel si honest, and generous! He’s makes the entire shopping experience worth having! Willian will fulfill all your expectations and make the process feel simple and easy. He sold both my mom and I new cars within 1 week of each other! He’s just that good, haha! More

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I love this dealership! Whether service or sales I am always treated like a top client ! Luis is the best ever . He really took so much time with me and helped make the right decision. He really cared ab always treated like a top client ! Luis is the best ever . He really took so much time with me and helped make the right decision. He really cared about my experience and made me feel comfortable and confident with my purchase. He is truly an expert answering every question I had and patiently explaining everything. I truly appreciate his level of service and will be forever loyal to Luis and Lexus! Thank you guys! More

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