Mauricio Pena
Mauricio Pena at Southwest Kia of Rockwall

Mauricio Pena | Page 2

General Sales Manager

Southwest Kia of Rockwall

1790 I-30 Frontage Rd
Rockwall, TX 75087

4.4
94 Reviews
4.4

94 Reviews

Write a Review

94 Reviews of Mauricio Pena

January 20, 2023

Dealership Rating
Employee Rating

Great personal service sales professionals. We were attended to within 10 minutes of arrival. All our questions and concerns were addressed as we looked for a vehicle for my wife. As a result o More

by Davidcolbert3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Tannon, Bryan Hall , Bailee Christian, Taylor Johns, Sean Killgore, Garrett Wilde, Queenie Sibley

Jan 20, 2023

Davidcolbert3 responded

Queenie was our sales person.

January 16, 2023

Dealership Rating
Employee Rating

Attentive and courteous, felt well taken care of. Met all expectations and worked quickly and efficiently. More

by DJFielding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Tannon , Taylor Johns, Sean Killgore, Garrett Wilde

Jan 17, 2023

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad your time with us was a quick and efficient experience! We hope to see you again here at Southwest Kia of Rockwall!

December 03, 2022

Dealership Rating
Employee Rating

We had a terrific experience at Rockwall Kia. The staff was very helpful and friendly. More

by kim.fotis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2022

kim.fotis responded

Marcus (sales) and Antonio (finance) were terrific. Also Nate (sales) who was sick did a great job of sending me option before I arrived.

November 22, 2022

Dealership Rating
Employee Rating

Always friendly and professional service. Good at keeping you informed while you have your car in for service. More

by Jn_texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Tannon, Bryan Hall , Bailee Christian, Taylor Johns, Sean Killgore, Garrett Wilde

Nov 23, 2022

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad your time with us was a professional experience! We hope to see you again here at Southwest Kia of Rockwall!

October 29, 2022

Dealership Rating
Employee Rating

Ethan did a great job selling me my brand new Kia Sportage. He was friendly and knowledgeable. This is my second Kia, they are great cars. They are reliable and come with a great warranty. I know we’ More

by debbstur
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan

Oct 30, 2022

Southwest Kia of Rockwall responded

Hi, Thank you for the review! We are glad to hear you had a friendly experience with us! We hope to work with you again here at Southwest Kia of Rockwall!

July 22, 2022

Dealership Rating
Employee Rating

Great dealership. Everyone there is always friendly. My 2021 Sorento is the 4th vehicle we have purchased from them. More

by Lynda.Gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Tannon

Jul 25, 2022

Southwest Kia of Rockwall responded

Hi Lynda, Thank you for the review! We are glad our team was able to provide you with a friendly experience. We hope to work with you again here at Southwest Kia of Rockwall!

July 18, 2022

Dealership Rating
Employee Rating

I am so grateful for Gerald. Not only was he friendly, polite, helpful but he also basically performed miracles to make sure I was able to drive my dream car home! I wasn't havin More

by samantha_miller21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Tannon , Taylor Johns, Sean Killgore, Garrett Wilde

Jul 18, 2022

Southwest Kia of Rockwall responded

Hi Samantha, Thank you for the review! We are glad our team was able to provide you with a great experience. We hope to see you again here at Southwest Kia of Rockwall!

June 16, 2022

Dealership Rating
Employee Rating

My buying experience was next to none had a great salesmen Gerald help me find and got me into something that I could afford and keep me safe thank you to the rest of the staff they were all nice and More

by michaelpablo44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Tannon, Bryan Hall , Bailee Christian, Taylor Johns, Sean Killgore, Garrett Wilde, Gerald Lee

Jun 17, 2022

Southwest Kia of Rockwall responded

Michael, thank you for your perfect star review. We are honored to have earned your business here at Southwest Kia of Rockwall and thrilled that you enjoyed a next to none buying experience working with our Sales Team. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

May 22, 2022

Dealership Rating
Employee Rating

Responsive and knowledgeable team, clean facility with a lot of inventory options to choose from. More

by Brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Tannon, Bryan Hall , Bailee Christian, Taylor Johns, Sean Killgore, Garrett Wilde

May 31, 2022

Southwest Kia of Rockwall responded

Hello Brandon, Thank you for the review! We are happy that you had a great experience with us here at Southwest Kia of Rockwall. We can't wait to work with you again down the road!

May 04, 2022

Dealership Rating
Employee Rating

No follow through, live 5 hours away one way and can not get any help with vehicle registration which has already been paid for More

by PissedOffCustomer
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bryan Hall , Bailee Christian

Jun 15, 2022

Southwest Kia of Rockwall responded

Hello, Thank you for sharing your experience. Our goal is to provide customers with quick communication. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Bryan Hall Bryanhall@lithia.com

Jun 19, 2022

PissedOffCustomer responded

This goes to prove my point. My complaint was on may 4th and you responded on June 15th. I’m gonna pray 🙏🏼 for y’all.

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