Max Aaron | Page 4

Service Great customer service! Very friendly staff when you arrive to drop off your car. Max Aaron has done a wonderful job managing the service department. Great customer service! Very friendly staff when you arrive to drop off your car. Max Aaron has done a wonderful job managing the service department. Antonio DiFranco has always been a greet guy to work with! Cheers!! More

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Awesome service Staff is always friendly and professional. They always do the work right the 1st time and my vehicle is always ready at the time date/time promised. Staff is always friendly and professional. They always do the work right the 1st time and my vehicle is always ready at the time date/time promised. More

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New Car Purchase from Rockville Audie Excellent purchase experience. Professional, thourough yet speedy customer support, combined with a very much appreciated personal touch. This keeps m Excellent purchase experience. Professional, thourough yet speedy customer support, combined with a very much appreciated personal touch. This keeps me coming back to Rockville Audi even though I moved out of the area. More

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Service review Max has always done a great job as my service rep. Happy that he was promoted to service manager where he can teach others his techniques. Max has always done a great job as my service rep. Happy that he was promoted to service manager where he can teach others his techniques. More

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Max was amazing and easy to work with. Max was amazing. He met us at the car when we dropped it off for service and took care of the vehicle as if it were his own. KUDOS! Max was amazing. He met us at the car when we dropped it off for service and took care of the vehicle as if it were his own. KUDOS! More

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Alex Max is a Class Act! Although we live in Virginia and have 3 Audi dealers closer to us than Rockville, we continue to come back to purchase/lease our Audis, and for Servic Although we live in Virginia and have 3 Audi dealers closer to us than Rockville, we continue to come back to purchase/lease our Audis, and for Service. We have worked with Alex for almost 7 years. He is the perfect salesperson, friendly, never pushy, knowledgeable, and just a downright nice guy. Superb communication and follow-through, long after the sale is complete. Top notch service team as well, thanks Max Aaron More

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Alex Max is a fantastic salesman at Audi We "eased our Q5 fthrough Alex Max and Rockville Porsche Audi in 2014. Once we leased, that superb service did not end. He was vigilant about checkin We "eased our Q5 fthrough Alex Max and Rockville Porsche Audi in 2014. Once we leased, that superb service did not end. He was vigilant about checking in to see if we needed anything and again extremely helpful last week when we bought our lease out. Max Aaron is a superb Service advisor, I've come to rely on his expertise when servicing my car. All in all it has been a pleasure owning a car thru Rockville Porsche Audi. More

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Service Excellence I've been purchasing highline cars for nearly a decade. This is my first experience with the Audi product, and I'm very happy. What swayed me to I've been purchasing highline cars for nearly a decade. This is my first experience with the Audi product, and I'm very happy. What swayed me to Rockville Audi was the customer service during the purchase and the cherry on top is the service department. Cars today nearly drive the same, there's really minimal differences when you're in the $80-$100,000 range, however Service and the way your car is maintenanced is what can be the deciding factor. Max was my service writer, and also had a great conversation with Chuck, the shop foreman. Both of them took the time to set my service appointment up and even though my car is modified extensively there were no problems with getting a basic oil change. Having a dealer be cognizant that customers will accesories their vehicle to their liking and not cause issues during service appointment is a relief. Just don't expect them to replace your turbos if you walk in there and say your car blew up and you don't know how. What you can expect is excellent service if you are honest and forthcoming. You reap what you sow. More

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Service Lies About Possible Issues On multiple occasions Audi has lied to me about issues with my vehicle, I learned of this after getting a second opinion from another Certified mechan On multiple occasions Audi has lied to me about issues with my vehicle, I learned of this after getting a second opinion from another Certified mechanic. I would strongly suggest getting a second opinion and not believing everything Audi of Rockville service tells you. More

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terrific sales people, even better service advisors I just took my 2nd A5 convertible from Maria Cokinos @ Rockville Audi and told her and the managers that Max, my service advisor played a big part in I just took my 2nd A5 convertible from Maria Cokinos @ Rockville Audi and told her and the managers that Max, my service advisor played a big part in my decision to use them again. The dealership showroom and service waiting area are immaculate and the entire staff goes out of their way to help their customers. if you are in the market for an Audi, make an appointmentvwith Maria and request that Max be your advisor. More

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