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Maxine Young
Maxine Young at Tony Serra Nissan

Maxine Young

BDC Manager

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.6
22 Reviews
4.6

22 Reviews

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22 Reviews of Maxine Young

November 05, 2025

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Employee Rating

I was sold a vehicle with issues and they refused to fix it bc I didn’t buy their extended warranty. It was within the parameters of the month it was bought. I will tell everyone I Know not buy from them More

by Screwed Over
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Cody Salem, Ashley Cox, Zack Rooks, Reece Weissend , Amanda Badgwell, Matteo Pensa

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Nov 09, 2025

Tony Serra Nissan responded

Hello Screwed Over, we understand your frustration and we want to make this right. Please reach out to Maxine our Customer Service Ninja at (256) 676-2435 so she can dig into what happened and get you taken care of. We appreciate you giving Tony Serra Nissan Cullman another shot to make things right.

October 21, 2025

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Employee Rating

Easy to work with. Alway available for oil change and tires. Fast service. Friendly staff. More

by MONASADAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks, Reece Weissend , Amanda Badgwell

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Oct 27, 2025

Tony Serra Nissan responded

We love hearing that — fast, friendly, and always ready is exactly how we aim to roll! Thanks for trusting Tony Serra Nissan for your oil changes, tires, and everything in between.

October 17, 2025

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Employee Rating

They are always able to take care of me when I need regular service without an appointment Thank you More

by dorothyhortondnc1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Ashley Cox, Zack Rooks , Amanda Badgwell

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Oct 27, 2025

Tony Serra Nissan responded

We love hearing that — quick, reliable, and ready when you need us is what we aim for! Thanks for trusting Tony Serra Nissan to keep your car in top shape.

October 07, 2025

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Very thankful for the quick and professional service. It.is hard to find that today! Thank you. More

by jefferyhbelknap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Ashley Cox, Zack Rooks, Reece Weissend , Amanda Badgwell

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Oct 11, 2025

Tony Serra Nissan responded

We really appreciate that—quick and professional is exactly what our service team aims for at Tony Serra Nissan. Glad we could deliver the kind of experience that’s getting harder to find these days.

October 02, 2025

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Employee Rating

Great service. They forgot to put my new sticker in for next service appointment though. More

by swarner0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Ashley Cox, Zack Rooks, Reece Weissend , Amanda Badgwell

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Oct 07, 2025

Tony Serra Nissan responded

Glad the service hit the mark—sounds like we just fumbled the sticker handoff. 🫣 We’ll make sure it’s ready for your next visit. Thanks for trusting the Tony Serra Nissan service team.

September 02, 2025

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Great nice people i would say it a pleasure i will let people know i was please More

by paulasmallwood38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Zack Rooks , Justin Studdard

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Sep 08, 2025

Tony Serra Nissan responded

Glad to hear it was a pleasure — that’s exactly the experience we want every customer to have. Thanks for spreading the word and for choosing Tony Serra Nissan here in Cullman.

August 29, 2025

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Employee Rating

These people are crooked as xxxx and I know a lot of people and I’m gonna let them know how I was treated More

by Martha bell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Wyatt Andrews, Cody Salem

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Sep 02, 2025

Tony Serra Nissan responded

"Martha, we know car buying can feel stressful — especially when the financing numbers aren’t friendly. Our team at Tony Serra Nissan in Cullman laid everything out, but sometimes the credit report has more say than any salesman. We’ll keep focusing on helping customers get into the right ride, even when the math makes it tough.

August 12, 2025

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Employee Rating

You all were great I couldn't have found anyone any nicer than you at Tony Sierra. I love my Nissan rogue thanks for everything. More

by balkidtam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Ashley Cox, Zack Rooks, Elijah Szelag, Reece Weissend , Amanda Badgwell, Thank you all for all you did to get me in my new ride.

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Aug 16, 2025

Tony Serra Nissan responded

We’re glad to hear your Nissan Rogue found its perfect match. At Tony Serra Nissan, being “the nicest you could find” is a title we’re happy to defend — thanks for the kind words and for letting us be part of your new ride story.

August 12, 2025

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Employee Rating

This is my 3rd vehicle from this place and very happy they are always so nice and helpful! More

by 50snoopdog50dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Ashley Cox, Zack Rooks, Reece Weissend , Amanda Badgwell

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Aug 16, 2025

Tony Serra Nissan responded

Third time’s the charm — and in your case, just the tradition. We’re glad our team at Tony Serra Nissan keeps earning your trust with every visit. Thanks for coming back again and again.

July 30, 2025

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Employee Rating

Tony Serra is always welcoming and friendly, and they keep me informed about the progress of the maintenance on my car. More

by jamieleebraswell
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Ashley Cox, Zack Rooks, Reece Weissend , Amanda Badgwell

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Aug 01, 2025

Tony Serra Nissan responded

Thanks, Jamie! We believe car care should come with clear updates and zero guesswork—glad you felt that. Friendly service and solid communication are kind of our thing (along with, you know, fixing cars). Appreciate you choosing Tony Serra Nissan—we’ll keep the coffee warm and the updates honest.

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