Maya Fakih
Maya Fakih at Kia Downtown LA
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Maya Fakih | Page 2

Internet Sales Director

Kia Downtown LA

1945 Figueroa Street
Los Angeles, CA 90007

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4.0
150 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

15 yrs, 4 mos

Languages Spoken

Arabic Arabic

English English

4.0

150 Reviews

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150 Reviews of Maya Fakih

April 10, 2024

Dealership Rating
Employee Rating

The service was excellent Update me on what I needed The messages, was good Communication was good More

by PBROW1HERBALIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric esparonza

April 09, 2024

Dealership Rating
Employee Rating

My appointment wasn’t on time and they broke my key chain and the manager never gave me call back More

by TENEKA.WHITE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 07, 2024

Dealership Rating
Employee Rating

I drove frm landcster to Kia For them To tell me they can’t fix the recall More

by STEVENPINEDA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Alaverdyan

April 02, 2024

Dealership Rating
Employee Rating

La mejor atención del vendedor Luis Hernandez muy buen vendedor lo recomendaría por su atención a cliente lo maximo More

by FEDE18855
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez , Muchas gracias por todo muy buen servicio que de muy satisfecho con mi carro nuevo

March 27, 2024

Dealership Rating
Employee Rating

Easy to work with. Fast transaction. No haggle and very courteous. Everything was straight to the point. More

by jonelyn_lloyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez

March 27, 2024

Dealership Rating
Employee Rating

Went in for a tire replacement. They were somewhat busy but got to me in time. More

by DOROTHYPROV31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Olli

March 21, 2024

Dealership Rating
Employee Rating

The gave me dummy keys after I spent 1600 dollars getting my ignition fixed. When they were supposed to replace the keys, they instead ghosted me. Didn’t return any of my calls or emails. Don’t waste your ti More

by Cody Steele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Espinoza, Elizabeth Ramirez

Mar 22, 2024

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

March 21, 2024

Dealership Rating
Employee Rating

Desiree was kind and helpful and the mechanic Brian did my maintenance very quickly. Overall great experience would recommend and come back again More

by RAYMOND_VILLASENOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 21, 2024

Dealership Rating
Employee Rating

Very kind and nice sales person. It was nice to be able to deal with a good dealer. More

by PINKGOHM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Kim

March 14, 2024

Dealership Rating
Employee Rating

I brought it my car for a diagnostic test on the engine because it was shaking and has a recall on it. They never looked at my engine, but found "other" issues with it. I took it somewhere else, and in les More

by meaganespinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 14, 2024

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

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