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Melanie Brennan
Melanie Brennan at Gettel Hyundai of Sarasota
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Melanie Brennan | Page 20

Assistant Service Manager

Gettel Hyundai of Sarasota

3500 Bee Ridge Rd.
Sarasota, FL 34239

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4.6
226 Reviews
4.6

226 Reviews

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226 Reviews of Melanie Brennan

April 15, 2022

Dealership Rating

Friendly fast service polite I had no problem w the service or employees very professional More

by INDIANAGIRL1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Anderson

Helpful
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Apr 18, 2022

Gettel Hyundai of Sarasota responded

We appreciate you for taking a moment to provide feedback on your recent service experience. It will be our pleasure to work for you again in the future.

April 15, 2022

Dealership Rating
Employee Rating

The staff was very friendly, accommodating and did everything they could to help me through the process. More

by PGAAA.1995.MARTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Anderson , Jordan Carlisle

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Apr 18, 2022

Gettel Hyundai of Sarasota responded

Thank you! I will certainly pass along the kind words about our team. We will be here with a friendly smile the next time you require an appointment!

April 13, 2022

Dealership Rating
Employee Rating

Ok Previous service appoint. Ordered part for passenger seat never received call to install. Part Dept. Screwed up and never communicated. Forgotten about. More

by debbie.cutter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Apr 18, 2022

Gettel Hyundai of Sarasota responded

Ms. Cutter, We cannot locate you in our system under your name and this review site does not provide any additional information. Please contact our Customer relations Manager at mbonner@gettel.com. Our goal is to provide a smooth transaction for all of our customers from start to finish. We look forward to hearing from you to address.

April 03, 2022

Dealership Rating
Employee Rating

I was satisfied with or service rep she was very pleasant as she went out her way to help More

by PWHERE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gwen Auxt

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Apr 05, 2022

Gettel Hyundai of Sarasota responded

We thank you for your business and taking the time to write about your recent visit to our service department. Happy Motoring!

March 31, 2022

Dealership Rating
Employee Rating

Excellent service. Assistant service manager, Melanie, was so helpful. Friendly help, good waiting area. Thanks More

by Retired.Rosie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 05, 2022

Gettel Hyundai of Sarasota responded

Thank you for sharing your experience with us. We will be sure to let Melanie know of your kind words. Thank you for choosing Gettel Hyundai of Sarasota!

Apr 05, 2022

Retired.Rosie responded

Feel free to use my comment. She excelled at customer service because I accidentally went to your Sarasota location instead of Lakewood Ranch as that’s where my GPS took me. I was in the verge of tears and she managed to squeeze me in.

March 31, 2022

Dealership Rating
Employee Rating

It is always a pleasure to do business at the Gettel Hyundai Dealership. All of the representatives that I have dealt with are very courteous and know their business well. More

by Tturcojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lucio Castro, Steven Decker

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Apr 05, 2022

Gettel Hyundai of Sarasota responded

We appreciate your loyalty! We are happy to hear that you continue to have good experiences at each visit. We look forward to serving you again.

March 30, 2022

Dealership Rating
Employee Rating

What I took my car in for, they didn't even do. I was supposed to get a free oil change and tire rotation and they didn't do it. They kept it for a day and a half and had plenty of time to do it. I More

by KIKISARASOTA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Helpful
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Apr 05, 2022

Gettel Hyundai of Sarasota responded

We work very hard to ensure that our customers get outstanding service so please accept my apology that this recent visit was not up to our usual high standard. I will make sure that our management team is made aware of this. We do hope to restore you confidence back in our dealership at your next appointment!

March 25, 2022

Dealership Rating
Employee Rating

Took 1:45 to get oil changed. Car was not washed. Called service manager. Did not return my call. You no longer care about your customers More

by Spa214@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Helpful
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Mar 28, 2022

Gettel Hyundai of Sarasota responded

Thank you for your loyalty to our Dealership throughout the years. Please accept our apology that this visit took longer than usual. Customer satisfaction is our top priority so we thank you for bringing this to our attention. if you would like to provide additional information, please reach out to our Customer Relations Manager, Melissa Bonner - mbonner@gettel.com. We do hope to restore your confidence back in our dealership and earn your business in the future.

March 21, 2022

Dealership Rating
Employee Rating

Excellent service, clean comfortable waiting area, efficient. Pleasant, helpful staff.. snacks and beverages available . Convenient location to my home. More

by PSALFREY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Anderson, Jeremy Slayback , Jordan Carlisle, Shaylee Marek

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Mar 24, 2022

Gettel Hyundai of Sarasota responded

Thank you for your business and the kind words. We will be here with a friendly smile anytime you require our assistance!

March 20, 2022

Dealership Rating
Employee Rating

The service tech's are professional and knowledgeable. Service is performed timely. A very comfortable waiting area is provided. Overall great service is provided. More

by king.mike77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Anderson , Walter Calligari, Jordan Carlisle, Steven Decker

Helpful
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Mar 20, 2022

king.mike77 responded

Keep up the great service.

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