Melanie Kranz

My service coordinator Damien is always friendly, courteous and helpful. The waiting room is comfortable and the coffee is good.i willcontinue to visit Camelback Toyota for all my vehicle maintenance courteous and helpful. The waiting room is comfortable and the coffee is good.i willcontinue to visit Camelback Toyota for all my vehicle maintenance. More

by Barbara hiltz Verified Customer Verified Customer

Helpful 0

Report | Print

I have been a toyota owner for the last 20 years. The experience at Toyota camelback was very negative. The sales person didn't listen to my needs and sounded annoyed that I was all over the place w The experience at Toyota camelback was very negative. The sales person didn't listen to my needs and sounded annoyed that I was all over the place when trying to decide what my next purchase was going to be. I was given many options and I was treated as if I was ignorant. She then sent a closer who was very pushy and was pressuring me to buy right away. I decided to go to a different toyota dealer where they listened to my needs and helped me layout all my options and answered all my questions in a friendly non pressure manner. I purchased my 5th car from toyota with a dealership that actually cares. Camelback needs to teach their sales team to be more empathetic and understanding with consumer needs. More

by christiandiazx Verified Customer Verified Customer

Helpful 0

Report | Print

Mr. Jose was very professional, knowledgeable, on time and courteous. Camelback Toyota is the best. Thanks and courteous. Camelback Toyota is the best. Thanks More

by MJCINTHEWOODS0 Verified Customer Verified Customer

Helpful 0

Report | Print

It’s a great experience when you really don’t like car purchases. Melanie make things happen to meet what you want. purchases. Melanie make things happen to meet what you want. More

by Mutaz Alqaisi Verified Customer Verified Customer

Helpful 0

Report | Print

First time going in to camelback Toyota for the maintenance of my car it was easy and didn’t take very long which was great. And Ryan the service advisor was very helpful every step of the way and maintenance of my car it was easy and didn’t take very long which was great. And Ryan the service advisor was very helpful every step of the way and nice. More

by STACYGUERRERO78 Verified Customer Verified Customer

Helpful 0

Report | Print

Great sales person and wonderful services I weel recommend girl to anyone to come here recommend girl to anyone to come here More

Helpful 0

Report | Print

I am very grateful and very happy with my experience in purchasing my new car in Toyota Camelback, Melanie and Brandon were AMAZING! They made my transaction super smooth and convenient. They also are very purchasing my new car in Toyota Camelback, Melanie and Brandon were AMAZING! They made my transaction super smooth and convenient. They also are very knowledgeable and very considerate in what type of car I need. It was a very excellent service, top tier hospitality. They really provided the 5 star experience. The transaction was transparent, efficient, communication was very clear and I did not feel pressured. Tried 2 cars and the last one, I really really loved it, Melanie really gave me great options and made the process so easy and not stressful. Brandon provided great assistance when it came to paperworks and just made the overall experience and time very worth it. Getting a new car that really fits into my needs, Toyota Camelback is my very go to because of excellent service from Melanie and Brandon! Thank you so much guys! I am definitely recommending you! More

by RUBY C Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent attention and professionalism best time great attention good job congratulations for dealer thank you much attention good job congratulations for dealer thank you much More

by narvaeztony Verified Customer Verified Customer

Helpful 0

Report | Print

Melanie and Brandon walked with me through the steps of purchasing my Camry 2024 and information in details, prior to leaving the dealership she introduced me to my service guy Titus very knowledgeable abo purchasing my Camry 2024 and information in details, prior to leaving the dealership she introduced me to my service guy Titus very knowledgeable about his job. After the sale was completed with no stress, if I have any questions in the near future. but I can assure you the vehicle was everything I wanted to be. 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

Helpful 0

Report | Print

This is my fourth vehicle from Melanie it's the only place I'll go Melanie rocks place I'll go Melanie rocks More

by BCMFENCING Verified Customer Verified Customer

Helpful 0

Report | Print