Melissa Cates | Page 16
Service Advisor
Shottenkirk Ford Granbury
4950 East Highway 377
Granbury, TX 76049
167 Reviews
Write a Review167 Reviews of Melissa Cates
August 06, 2023
1995 Ford F-350 with nonfunctional headlights. The Service Team is amazing. Everyone is so nice and helpful. The Service Team is amazing. Everyone is so nice and helpful. More
Other Employees Tagged: Wendell Gray , Randy Barbee, Makaylynn Davis, Ryan Hudson
August 06, 2023
Hi! my name is Andres Hernandez and I am very much pleased with the alignment done to my truck and thank you guys for taking care of it especially to Mel my name is Andres Hernandez and I am very much pleased with the alignment done to my truck and thank you guys for taking care of it especially to Melissa who is very professional. Looking forward to bringing my other vehicles here! Once again thank you very much and have a nice dayUntil next time More
August 01, 2023
The people that help you set everything up in the service department are awesome. Everything after that not so much When I price the parts, it was 300 dollars. My total was just over a $1,000 I over $700 department are awesome. Everything after that not so much When I price the parts, it was 300 dollars. My total was just over a $1,000 I over $700 in labor and shop costs for what probably took three hours. I will be taking my business elsewhere from here on out. More
July 30, 2023
I have an issue with my truck. Where I have still not heard back from anyone on. Seems like that they are putting me off! This issue has been addressed and fixed. Where I have still not heard back from anyone on. Seems like that they are putting me off! This issue has been addressed and fixed. More
Other Employees Tagged: Wendell Gray , Randy Barbee, Makaylynn Davis, Ryan Hudson
July 24, 2023
Service was fast. We are provided with all the necessary information. Friendly people, got my approval very quickly. Highly recommended. We are provided with all the necessary information. Friendly people, got my approval very quickly. Highly recommended. More
Other Employees Tagged: Collin Baker
July 23, 2023
Well managed and very attentive. Nice to see all the young ladies doing a professional job that is normally all male. Recall was taken care of in a timely manner. Nice experience. Nice to see all the young ladies doing a professional job that is normally all male. Recall was taken care of in a timely manner. Nice experience. More