Melissa Cates
Melissa Cates at Shottenkirk Ford Granbury
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Melissa Cates | Page 16

Service Advisor

Shottenkirk Ford Granbury

4950 East Highway 377
Granbury, TX 76049

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4.8
167 Reviews
4.8

167 Reviews

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167 Reviews of Melissa Cates

August 06, 2023

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1995 Ford F-350 with nonfunctional headlights. The Service Team is amazing. Everyone is so nice and helpful. More

by Kitty Rost
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Recommend Dealer
Yes

Other Employees Tagged: Wendell Gray , Randy Barbee, Makaylynn Davis, Ryan Hudson

August 06, 2023

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Hi! my name is Andres Hernandez and I am very much pleased with the alignment done to my truck and thank you guys for taking care of it especially to Mel More

by Andrés
Recommend Dealer
Yes

August 01, 2023

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The people that help you set everything up in the service department are awesome. Everything after that not so much When I price the parts, it was 300 dollars. My total was just over a $1,000 I over $700 More

by EC05078
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Recommend Dealer
No

July 30, 2023

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I'll be back. For service and to possible purchase a new vehicle if the price is right.. More

by WTHRANCH
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Recommend Dealer
Yes

July 30, 2023

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I have an issue with my truck. Where I have still not heard back from anyone on. Seems like that they are putting me off! This issue has been addressed and fixed. More

by BRYANHALL74
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Recommend Dealer
Yes

Other Employees Tagged: Wendell Gray , Randy Barbee, Makaylynn Davis, Ryan Hudson

July 29, 2023

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Melissa was great! Did a great job. JM was helpful as well. Service Dept and Parts was great. More

by KPLORENZ
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Recommend Dealer
Yes

Other Employees Tagged: Collin Baker

July 26, 2023

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The truck had to go back for a simple repair, the overall experience was professional and quick. More

by JL51
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Recommend Dealer
Yes

Other Employees Tagged: Collin Baker, Makaylynn Davis, Ryan Hudson

July 24, 2023

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Service was fast. We are provided with all the necessary information. Friendly people, got my approval very quickly. Highly recommended. More

by NAHID.TARIN2900
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Recommend Dealer
Yes

Other Employees Tagged: Collin Baker

July 23, 2023

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Well managed and very attentive. Nice to see all the young ladies doing a professional job that is normally all male. Recall was taken care of in a timely manner. Nice experience. More

by Jpm
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Recommend Dealer
Yes

July 23, 2023

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Excellent attentive honest reliable efficient a promise keeper! Highly recommended to friends a competitive asset More

by DRJONATHANWILSON18
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Recommend Dealer
Yes
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