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Melissa Cooper
Melissa Cooper at Palm Coast Ford
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Melissa Cooper | Page 2

Service Advisor

Palm Coast Ford

1150 Palm Coast Pkwy sw
Palm Coast, FL 32137

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4.8
752 Reviews

Dealership Experience

4 yrs, 10 mos

4.8

752 Reviews

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752 Reviews of Melissa Cooper

April 10, 2024

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Employee Rating

All went very well and completed in a timely manner ; service was excellent ;staff is excellent More

by Dougs45acp
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Recommend Dealer
Yes

Other Employees Tagged: Josh Polo

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Apr 11, 2024

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us. We appreciate your business and look forward to serving you again in the future.

April 09, 2024

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I was taken care of right away. Every one was very friendly. The service on my car was great. More

by PJCOTTER1213
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Yes
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Apr 11, 2024

Palm Coast Ford responded

Thank you for choosing us! We're thrilled to hear you had a positive experience with our team and enjoyed great service on your car. We look forward to serving you again in the future!

April 09, 2024

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the service department has worked very well with me, from scheduling to providing transportation. The mobile service is great, convient and effecient. More

by BOBBYRECKER
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Recommend Dealer
Yes

Other Employees Tagged: Niko Chavez

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Apr 11, 2024

Palm Coast Ford responded

Thank you for sharing your positive experience with our service department! We're thrilled to hear that scheduling, transportation, and our mobile service met your expectations. We appreciate your feedback and look forward to serving you again in the future.

April 07, 2024

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Quick easy service with updated info on my parts and maintenance history. Wish there was walk in service. Other than appointment but smooth! More

by HUNTERTHAMAN6
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barry Clymer, Noelle Wahad, Darius Ash, Stephen St. Pierre, Josh Polo, Niko Chavez, Cory Epperson, Dave Leyva, Dakota Hunter

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Apr 09, 2024

Palm Coast Ford responded

Thank you for your positive feedback! We're thrilled to hear that you found our service quick and easy. We're always looking for ways to improve and appreciate your suggestion for walk-in service.

April 06, 2024

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Palm Coast Ford was ontime, prompt, courteous, and professional in taking care of the service needs of my Explorer. More

by dlhargett11
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Yes
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Apr 09, 2024

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team at Palm Coast Ford. We look forward to serving you again in the future.

April 05, 2024

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Very professional and courteous. Went smooth. Prompt and painless. My dogs love walking around the area too. More

by Catsaris
Recommend Dealer
Yes
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Apr 09, 2024

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that your experience was smooth and enjoyable. We're also glad to know that even your furry friends enjoy visiting us. We look forward to serving you again in the future!

April 03, 2024

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David leyva is great to work with in the service dept he keeps you updated where the car is at being fixed I recommend ford service dept More

by mcnabb55
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Peveler, Don York, Larry Helsel, Kevin Burns, Kyle Hash, Nick Moore, Dave Leyva

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Apr 04, 2024

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that David provided you with excellent service in our Ford service department. We appreciate your recommendation and look forward to assisting you again in the future.

April 01, 2024

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New innovative upgrades. Great service and courtesy personnel at the service department. Great shuttle service and very convenient valet service. More

by premier.consulting173
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Recommend Dealer
Yes

Other Employees Tagged: Niko Chavez, Dave Leyva

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Apr 01, 2024

Palm Coast Ford responded

We're delighted to hear that you've noticed and appreciated our new innovative upgrades! Providing great service and convenience to our customers is always our top priority, and we're glad to hear that our service department, shuttle service, and valet service met your expectations. Thank you for choosing us and for taking the time to share your positive experience.

April 01, 2024

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Always a great experience! Thank you guys 💜. Best Ford dealership I've ever dealt with More

by CHRISTAL.WALLS76
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barry Clymer, Noelle Wahad, Darius Ash, Stephen St. Pierre, Josh Polo, Niko Chavez, Cory Epperson, Dave Leyva , Will Muzyl

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Apr 01, 2024

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that you always have a great experience with us. Providing excellent service is our top priority, and we're thrilled to be recognized as the best Ford dealership you've ever dealt with. We appreciate your loyalty and look forward to serving you for years to come! If there's anything else we can do for you, please don't hesitate to reach out.

March 28, 2024

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Service dept is great as well as the staff and David leywa I recommend them More

by mcnabb55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Peveler, Charlie Altman, Larry Helsel, Kevin Burns, Kyle Hash, Nick Moore, Brian Tuma Jr., Dave Leyva

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Mar 29, 2024

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service department and our team, especially David Leywa. We appreciate your recommendation and look forward to serving you again in the future.

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