Melissa Miller | Page 2

Great experience for my BRZ purchase I had a great experience with Miller Subaru. Graham and Melissa was great to work with - both respectful, knowledgeable, professional. Went shopping I had a great experience with Miller Subaru. Graham and Melissa was great to work with - both respectful, knowledgeable, professional. Went shopping around and found competitive offers but went with Miller because of Graham. The good reviews on the internet about Miller Subaru are authentic. Will recommend. Thank you Miller Subaru - made my birthday special! More

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John Lapetina was great My wife and I just had a GREAT experience at Miller Subaru! Over two days, four different employees (John L., John P., Carl, and Melissa) answered ev My wife and I just had a GREAT experience at Miller Subaru! Over two days, four different employees (John L., John P., Carl, and Melissa) answered every question we could throw at them. We never felt like the different employees were fighting over us. When we were finally ready to sit down, John Lapetina spent 3-4 hours walking us through the process. He was great. We love our 2010 Subaru Forester. I will definitely make Miller Subaru our first stop the next time we need a car. More

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After visiting a total of six NJ Subaru dealerships, I recently purchased my new vehicle from Miller Subaru in Mt. Holly. Whereas the car-buying experience at other dealers ranged from good to miserable, recently purchased my new vehicle from Miller Subaru in Mt. Holly. Whereas the car-buying experience at other dealers ranged from good to miserable, my experience at Miller Subaru was excellent. First, their pricing was the most competitive of all of the dealers I contacted (note: I would highly recommend that future car buyers contact Miller's internet sales representative, Jessica, via their website or phone, for a price on any vehicle of interest). Second, the atmosphere at Miller was completely professional and friendly (in contrast to some of the high-pressure tactics other dealers employed in an effort to do what they could to get me to buy a car before leaving the showroom); in this regard, I would highly recommend that purchasers meet with Jay (or Jack, who also assisted with my sale). Third, when I picked up my brand new vehicle, it was delivered to me in top-notch condition (whereas, in the past, with some other dealers, there were various issues that needed to be addressed following the sale). Lastly, I was very impressed with the management at the dealership, notably, Carl and Melissa, who made this car-buying experience an excellent one for me -- now, a third-time Subaru purchaser. PS: I would also like to point out that Miller Subaru is located over an hour's drive from my home. Given the outstanding experience I had there, however, I would highly encourage others -- particularly those who, like me, do not live in the immediate vicinity -- to make Miller a destination location for your next Subaru purchase. If your experience is anything like mine, you will be very happy you did. More

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I waited about 2 months before writing this review to give everyone an idea of the total car buying and service experience from Miller Subaru. First, I want to say this is the best car dealership in t give everyone an idea of the total car buying and service experience from Miller Subaru. First, I want to say this is the best car dealership in the world! I never had purchased a Subaru before. Ryan gave me very good internet pricing on the BRZ when I inquired in an email. I walked in, and Graham Johns was the nicest guy (my sales rep). He treats you like more like you are a part of his family rather than just a normal customer. I purchased a 2013 Subaru BRZ in Dark Metallic Gray. I LOVE THIS CAR!!! When I took the test drive, Graham took me on a nice winding road so I could see how well the BRZ handled. When I took delivery of the car, Graham literally spent about an hour with me inside the car going over every little feature the car has. I was very impressed with how much knowledge Graham had about the BRZ. He every took me through every screen of the NAV and made sure I knew how to connect my Bluetooth Phone. I cant say enough about how much I enjoyed working with Graham. I also had the opportunity to work with the finance guys.... Aaron and Carl. Let me tell you, both of them know their stuff, and are excellent to work with as well. As as matter of fact, I had a smile on my face the whole time working out the financing with both of them, because they both like to joke around a bit and also laugh. They are good guys. I purchased the Miller Protection Program (and I am glad that I did). A rock had flown off of a truck while I was driving on a highway a few days after I picked up the car and dinged my car. I was covered under the Protection Program. Miller Subaru repaired the ding to perfection. John Poster (another sales rep), again was another really nice guy. Got my loaner car for me ready when I dropped the car off and was just the nicest guy also to deal with. I had also met Melissa Miller (the general manager). Another really nice woman. She personally came out to talk to me to make sure I was satisfied with the ding removal. This is the type of customer service everyone should get.... but you dont get this type of customer service everywhere. AT MILLER SUBARU, YOU GET GREAT CUSTOMER SERVICE ALL THE TIME. I can't say enough about this dealership. They have to be the friendliest and honest people I have ever worked with when buying a car, and ever after you buy the car. I would HIGHLY RECOMMEND you buy a car from Miller Subaru, if you are looking for a Subaru. You will love the experience and meet some really nice people in the process. If I could give them a rating on a scale of 1 (worst) to 10 (best).... i'd give them a 12 (yes, 12 meaning better than best, which would be off the charts!!) I just came in for my first oil change this past weekend. Making the appointment was very simple.... just call them. They send you a confirmation email as well. They have a nice lobby with a TV, plenty of magazines to read, and the dealership is very very clean. The service manager was very very friendly. I literally brought my car in at 7:45am and was out by 8:05am. I cant say enough good things about Miller Subaru!!!! Thank you!! More

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it was a great experience dealing with MIller Subaru. I had tried a few other dealers that were closer to my house but they had prices that were higher than Miller's and/or their salesman were pressuring had tried a few other dealers that were closer to my house but they had prices that were higher than Miller's and/or their salesman were pressuring me like crazy over the phone. I used AAA pricing and Miller's price was the best out of any others. I was skeptical that there had to be a catch but I drove the extra few miles to see what Miller's was all about. there was no catch at all, Miller's is the real deal! From the moment Carl greeted me I knew I was at the right place. Not only did they give me a great price on my new Outback, they also gave me the best trade-in price for me car. you can't beat it. Carl knew everything there was to know about the Outback and helped me get to know my new car and answered all my questions. I will definitely recommend Miller Subaru to anyone looking for a new car. More

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Carl was an absolute pleasure to deal with. He explained all of the features of the care and even set up my phone for me. This was my best buying experience for a new car. Also, This is my third new Subaru all of the features of the care and even set up my phone for me. This was my best buying experience for a new car. Also, This is my third new Subaru from Miller Subaru. I highly recommend this dealer to all of my friends!! More

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I think it is so cool that I discovered your dealership I think it is so cool that I discovered your dealership and the salesman I chose (Jay Fralin) via the internet from non- dealer associated neutral w I think it is so cool that I discovered your dealership and the salesman I chose (Jay Fralin) via the internet from non- dealer associated neutral websites. My own personal experience with Miller Subaru bore out the complimentary words I read on the web. I would certainly also recommend them to others. More

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I purchased a Subaru Crosstrek at Miller Subaru. It was my first time buying a car and it was a great experience. Carl was wonderful to work with and was so nice and accomidating, as was everyone that I en my first time buying a car and it was a great experience. Carl was wonderful to work with and was so nice and accomidating, as was everyone that I encountered at the dealership. My car was not ready when expected so I was offered a rental car in the mean time. I would highly recommend Miller Subaru. My experience with Carl was not like the typical sales transaction. I never felt pressured or tricked into anything. I feel like I got a wonderful deal and I am VERY happy with my new car! More

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From the beginning to the end, everyone was so friendly and welcoming. They really made us feel like family. They did everything they could to get us the best price possible, and in the end we are so happy and welcoming. They really made us feel like family. They did everything they could to get us the best price possible, and in the end we are so happy with our purchase. I would recommend all of my friends and family to Miller Subaru, particularly John and Melissa, and certainly look forward to making my next purchase there. A+ customer service :) More

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I have purchased 2 vehicles from Miller Subaru in the last 3 years. Each time I received a fair price right away without the back and forth haggle a lot of dealers will put you through. Miller Subaru h last 3 years. Each time I received a fair price right away without the back and forth haggle a lot of dealers will put you through. Miller Subaru has the nicest staff and I feel they really do care about keeping good relationships with their customers. Jay, Melissa and Ryan were great to work with and made me feel like a valued customer. I will never purchase a Subaru anywhere else. More

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