Melissa Perez

They were really good . Got me in and out . Have another appt in Aug and one in Sept. Got me in and out . Have another appt in Aug and one in Sept. More

by lolalehman Verified Customer Verified Customer

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I have been very satisfied with Kia Gettel. I have been bringing my Carnival there for routine service for over a year. They are extremely courteous and customer friendly. I have been bringing my Carnival there for routine service for over a year. They are extremely courteous and customer friendly. More

by daverack Verified Customer Verified Customer

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Excellent service , friendly, professional staff. Great waiting aria . Highly recommend this location for service . Thank you for my service coupon discount . Great waiting aria . Highly recommend this location for service . Thank you for my service coupon discount . More

by IBPHILLIPS Verified Customer Verified Customer

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Very fast, great customer service, always answer and immediately sent to a representative to answer questions! immediately sent to a representative to answer questions! More

by battie.sharon Verified Customer Verified Customer

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Staff is polite and helpful. I have all my Service work done at Gettle and they make it so easy to do. Will continue to do business with them. Sincerely Letitia Petoskey I have all my Service work done at Gettle and they make it so easy to do. Will continue to do business with them. Sincerely Letitia Petoskey More

by LETITIA_P2002 Verified Customer Verified Customer

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Excellent service quick appointment availability very nice courteous accommodating staff would highly recommend to my friends and family nice courteous accommodating staff would highly recommend to my friends and family More

by trackrats58 Verified Customer Verified Customer

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I have never been more disappointed. Purchased my vehicle on 9 Sep, after an accident and totaling my 2013 Kia Optima. I have made one personal visit and three phone calls. Never rece Purchased my vehicle on 9 Sep, after an accident and totaling my 2013 Kia Optima. I have made one personal visit and three phone calls. Never received got a person telephonically. My initial visit was on 9/15, was told by the tech 'he' would get the issue resolved. Here I am over a month later and 3 additional calls and nothing. My last call was to go to the service manager. Apparently neither he/she had time and are just as complacent as his/her team. Have a full warranty, as well as an extended. WTH happened to 'customer service'??? After COVID, it's been non-existent. Where did the old adage go that the customers comes first...Not at Gettel Kia of Bradenton. I will move on to another Kia dealer, I'm OK with driving to a dealership that takes care of their customers. Sunset here I come. I'm giving this a one star because 'I'm forced to', there would be no star rating it not for that. I'll add that I cannot rate an employee since I really had no interaction with any of them. So, they too will all get one stars but deserve none. Only takes one to mess it up for all. More

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The service was great. I was kept informed of everything. They were very helpful . The waiting area and snacks were very nice. I was kept informed of everything. They were very helpful . The waiting area and snacks were very nice. More

by DIANABUELL03 Verified Customer Verified Customer

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I highly recommend this dealership. They are very efficient and communicative. I wouldn’t go anywhere else for services . They are very efficient and communicative. I wouldn’t go anywhere else for services . More

by HEARTYOU12 Verified Customer Verified Customer

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The customer service was excellent! The employees worked as a team and I felt very comfortable. The employees worked as a team and I felt very comfortable. More

by nesserdamian Verified Customer Verified Customer

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