Melissa Sigmon
Melissa Sigmon at Southern Team Hyundai Nissan Subaru Volkswagen
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Melissa Sigmon | Page 27

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.9
298 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

12 yrs, 10 mos

4.9

298 Reviews

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298 Reviews of Melissa Sigmon

May 03, 2023

Dealership Rating
Employee Rating

Took 2+ hours for an oil change & tire rotation. Then they changed out a brand new activated carbon cabin filter (saying its was dirty because it was gray) and put in a non-carbon cabin filter. The More

by kenandpatjunk
Recommend Dealer
No
May 03, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 03, 2023

Dealership Rating
Employee Rating

Extreme care and thought was taken after I was introduced to Mr Kevin Johnson. The dealership was very accommodating for my wife and I. I very much enjoy my vehicle and believe I was given a fair deal overal More

by drummercrazy95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2023

Dealership Rating
Employee Rating

I am always happy with the service at Southern Team Subaru. I'm glad I bought my car there. More

by RABBIT24018
Recommend Dealer
Yes
May 02, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back with us again!

April 28, 2023

Dealership Rating
Employee Rating

This dealership has consistently been a pleasure to deal with, from Sales to Service. Professional, knowledgeable, courteous. Yep… I love Southern Team Subaru. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2023

Dealership Rating
Employee Rating

Melissa was a joy to work with. She listened to my concerns, treated me fairly, was efficient and courteous, and was nice to my dog Suzy. More

by MURRAYR64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 21, 2023

Dealership Rating
Employee Rating

Mark has always been friendly and wonderful to work with. Service is great and fair! More

by CMCDOWELL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Apr 24, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 19, 2023

Dealership Rating
Employee Rating

Clean, efficient, timely service center. Kind employees Comfortable environment in the waiting area. Clean ladies room. More

by dimmitt.houff
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

Apr 20, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 19, 2023

Dealership Rating
Employee Rating

This dealership went the extra mile to take care of us. We are very happy. More

by CHICO79PURAVIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Apr 19, 2023

CHICO79PURAVIDA responded

Cant say enough about this dealer, they definitely went out of there way to make my wife's car right. I also would like thank Nissan corporate office for helping get the wife's car repaired. We will definitely continue to be Nissan owners in the future.

April 18, 2023

Dealership Rating
Employee Rating

Everything has gone very smoothly from purchase to oil changes to inspection visits. My husband also bought a car through this dealer! More

by TERRYK41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 16, 2023

Dealership Rating
Employee Rating

They always make sure I am well taken care of. Thank you to the entire service department! More

by LaSonya.poindexter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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