Melissa melissa
Melissa melissa at Sutton Ford
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Melissa melissa | Page 3

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

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4.6
961 Reviews

BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.

Dealership Experience

12 yrs, 10 mos

Industry Experience

27 yrs, 11 mos

Specialties & Trainings

multiple level 4 customer service award winner both ford and lincoln

service advisor panel, lincoln brand champion, lincoln service advisor

4.6

961 Reviews

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961 Reviews of Melissa melissa

October 02, 2023

Dealership Rating
Employee Rating

Great Ford service for a wiper blade, wheel rotation, and oil change all in one hour. More

by robertpy12345
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Jillian Stanford , LaToyta McDonald, Randy Mohrbach

September 30, 2023

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Awesome staff, I wish they would raise their military discount to 10% not 5%. Thank you ✋🏾 More

by ELLIOT.VILLARREAL
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford

September 27, 2023

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Poor communication. Had oil changed 2 months ago and nothing was explained that my engine was in danger of going out. More

by dre2784
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Recommend Dealer
No

September 26, 2023

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Melissa was great at keeping me informed and ensuring that my concerns were met. I loved the personal care of a ride home. Cody informed me of a feature that I was not aware of. Cree, Mr Logan and J More

by Bodhisattva C
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons, Jamie Vasquez

September 25, 2023

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I have never had a problem at Sutton Ford. They have always done just what I expect them to do. I enjoy coming to them for the work to be done on my car. More

by PEACHYLEE3
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Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons, Eric Eric

September 25, 2023

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Great service right here at home in my garage. Polite and professional mechanic. Plan on the same next time More

by jonbontekoe
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Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Cree Lyons, Jamie Vasquez, Eric Eric, Jillian Stanford , Randy Mohrbach, Mike Semik

September 20, 2023

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I understand things happen, as a customer we should not have to know. Service could be better. More

by abasco08
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Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons, Eric Eric , Taylor

September 18, 2023

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My wife and i have be going to Sutton for many years and always receive fantastic service More

by VJCEASER2
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Recommend Dealer
Yes

Other Employees Tagged: Eric Eric

September 13, 2023

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Love the dealership, purchased two cars and very pleased with the service I have recieved. All the staff or friendly and helpful. More

by cawade68
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Recommend Dealer
Yes

Other Employees Tagged: Eric Eric, Jillian Stanford

September 12, 2023

Dealership Rating
Employee Rating

Everyone was very friendly. Even though it was packed they were able to service my vehicle within a reasonable amount of time. More

by Ligginskayla2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Cree Lyons, Jamie Vasquez, Eric Eric, Jillian Stanford , LaToyta McDonald, Randy Mohrbach, Mike Semik

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