40 Reviews
Write a Review40 Reviews of Michael Cordone
September 23, 2023
I’m new to the BMW world. Michael was extremely helpful and made me very comfortable. My 330ci was in for a airbag recall. The video of the car undercarriage was a great touch Michael was extremely helpful and made me very comfortable. My 330ci was in for a airbag recall. The video of the car undercarriage was a great touch. I picked it up the next morning I was offered a custom BMW bottle of water and my car had been washed, another classy move. Thank you More
Other Employees Tagged: Albert Cruz
September 22, 2023
My sales experience at Gebhardt was very positive. When I was on site at Gebhardt, my service experience was also very positive. The people were friendly, helpful and quick to respond. The reason I on When I was on site at Gebhardt, my service experience was also very positive. The people were friendly, helpful and quick to respond. The reason I only gave it three stars was because the ability for me to contact someone to find out what was going on with my car was extremely disappointing, One day I started calling at nine in the morning. Never got a return call till three or four in the afternoon. And only then after I called my sales rep to intervene. I even tried the online chat two times with no success. Although this is not related to Gebhardt, I thought I would take this opportunity to make a few comments about the car. I love the looks of the car inside and out, the performance and the gas mileage. Very disappointing the car had a major break down in the first month and a lot of the automated convenience. Features are driving me crazy. I have most of them turned off. I am hoping that the future releases of the software will correct many of the issues. More
Other Employees Tagged: Beto
September 14, 2023
Michael is amazing , Kaan too ! My highest compliments ! I love this dealership ! Great management and incredible professionalism My highest compliments ! I love this dealership ! Great management and incredible professionalism More
Other Employees Tagged: Joshua Brayman
September 13, 2023
We had asked online and in person to check the tire pressure sensors as they are not registering correctly. This was not noted, nor was it done. The tire pressure sensors are still not accurate. pressure sensors as they are not registering correctly. This was not noted, nor was it done. The tire pressure sensors are still not accurate. More
Other Employees Tagged: Joshua Brayman
September 12, 2023
Pleased with service. Only downside is that oil change took 30 minutes longer than the maximum predicted when I dropped vehicle off for appointed time. Only downside is that oil change took 30 minutes longer than the maximum predicted when I dropped vehicle off for appointed time. More
September 10, 2023
I had a blown tire, which turned out to be caused by a bent rim. Gebhardt worked with me to accommodate getting my car towed in (which ended up being a day late), found the issue, got a replacement rim in bent rim. Gebhardt worked with me to accommodate getting my car towed in (which ended up being a day late), found the issue, got a replacement rim in the next day, and did a great job getting everything fixed up. Pick up was quick and easy! Car is super smooth riding now! More
Other Employees Tagged: Jhett Nealy