Michael Crider
Michael Crider at Tony Serra Nissan

Michael Crider

Lot Porter

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

Contact Me
5.0
8 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

8 yrs, 10 mos

Specialties & Trainings

I am a Nissan product specialist.

5.0

8 Reviews

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8 Reviews of Michael Crider

July 28, 2025

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Employee Rating

I was very satisfied overall. However, there were a few things that didn't go the i would have liked. I had to drive back to Cullman from Athens to sign a single paper due a probl More

by remalone57
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2025

Tony Serra Nissan responded

Thanks for your honest feedback—we’re really glad to hear you were overall satisfied, but we completely understand the frustration with the follow-up details. We regret the inconvenience of having to return from Athens due to our paperwork error—that shouldn’t have happened. As for the smudge and key, we hear you. While some post-sale items fall outside our standard policy, we could’ve communicated better and moved faster on the second key, and we appreciate your patience. If there's anything still unresolved, our customer service ninja Maxine is available at (256) 676‑2435 and happy to assist. Thanks again for choosing Tony Serra Nissan in Cullman—we value your business and your time.

July 24, 2025

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I am very happy with the Titan I purchased. However, the help since the purchase has been lacking. I have trouble reaching the people I need to talk to. Word has been broken several times now. More

by remalone57
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Finance Experience
Recommend Dealer
Yes

July 13, 2025

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We appreciate all the help we received in purchasing my sons new car.. thank you More

by Sonny0838
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Recommend Dealer
Yes

Other Employees Tagged: Matteo Pensa, Cody Salem, Susan Long , Mona Hurst, Rebecca Locke, Erica Rodenberry

Jul 21, 2025

Tony Serra Nissan responded

Thank you, Sonny! We’re thrilled to hear your son’s new car journey was a good one. Helping families like yours is exactly what we aim for every day at Tony Serra Nissan in Cullman. Enjoy every mile ahead—and we’re here whenever you need us again!

July 02, 2025

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They were very pleasant and aware of your situation of financial. Everyone welcome you to the dealership More

by gleniscampbell
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Recommend Dealer
Yes
Jul 12, 2025

Tony Serra Nissan responded

Gelnis, we don’t just sell cars—we read the room, too. Glad the team made you feel welcome and respected your situation. That’s how we do things at Tony Serra Nissan in Cullman—no pressure, just people helping people. Thanks for being part of it!

June 30, 2025

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It not bad deal. It was easy to work thing out. I am have car in day. More

by jasontraywick
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Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Tony Serra Nissan responded

Not bad at all—fast deal, smooth process, and keys in hand the next day? Sounds like a win to us! Thanks for choosing Tony Serra Nissan in Cullman—we’re glad we could get you rolling so quickly!

June 13, 2025

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Very professional staff and clean, informative dealership. Right up until the end. Problems with several dents on my car. More

by linwood1
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Recommend Dealer
Yes

Other Employees Tagged: Cody Salem

May 11, 2025

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Great dealership, would recommend to anyone looking for a car are truck. Also has a great sales team. More

by michaelhumes56
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Recommend Dealer
Yes

Other Employees Tagged: Matteo Pensa, Cody Salem, Cy Sisson , Kordell Burnett, Jamie Graves, Correy Leps, Skylar Morion, Danielle Routen

February 07, 2025

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Got in and out quickly Ashtin was great recommend her and the dealership!! Will be back when my next service is due! More

by CullmanCounty256
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Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Matteo Pensa, Cody Salem , Patricia Cox, Jamie Graves, Ashtin Hipp, Danielle Routen, Dana Stansell

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