New Country Audi Greenwich
Greenwich, CT
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496 Reviews of New Country Audi Greenwich
When I came for an Oil change last year, one of the technicians went for a joyride in my car and drove above normal driving conditions. I caught them by the amount of gas they burned within a 10 mile " technicians went for a joyride in my car and drove above normal driving conditions. I caught them by the amount of gas they burned within a 10 mile "drive", I also heard them downshifting my car. The dealership admitted fault after the technician admitted guilt that they took advantage of my car. I felt completely disrespected by this service team. In addition, I had to let the service advisor know when my car was ready, before they did ( after the car wash was preformed). I was at the dealership for 2 hours, JUST for an oil change! I hope they used my experience as a learning lesson. If you have an S Model Audi, go to another local dealership, the technicians will abuse your car. More
I just picked up my new A4, and I must say that Michel Meunier was a pleasure to work with. He made the whole process stress- and hassle-free. Highly Recommended!! Meunier was a pleasure to work with. He made the whole process stress- and hassle-free. Highly Recommended!! More
Thank you to Mike Morano, Jess, DJ, and the entire Audi Greenwich pre-owned team for making our car buying experience so seamless and special. Everything was so transparent and easygoing. Not once did we f Greenwich pre-owned team for making our car buying experience so seamless and special. Everything was so transparent and easygoing. Not once did we feel pressured or anxious. Such a fantastic job, and for sure we will be returning as future clients. You are doing yourself a major disservice if you buy your car anywhere else! More
We bought a used car from this dealership via the internet and emails. It was the best experience and shortest time we ever spent in a dealership in our 30 year history of buying new and used cars. W internet and emails. It was the best experience and shortest time we ever spent in a dealership in our 30 year history of buying new and used cars. We simply arrived at the dealership and took the car for a road test and confirmed that we would purchase the car. We were there for just an hour or so and drove off the lot with our beautiful car. This was a very pleasant experience and Johnny Rosalino was extremely helpful. More
Bought car off my lease and was charged 895 conveyance fee. Found out after I was ripped off because if I went to Audi direct would have been no charge. Confronted General Sales Manager and couldn’t give fee. Found out after I was ripped off because if I went to Audi direct would have been no charge. Confronted General Sales Manager and couldn’t give a xxxx. Have bought many cars there and never going back. I never write reviews but in this case feel violated . Lost trust in this dealer and don’t know why anyone would use them in the future Certainly not me More
My Dad and I were very happy with our service advisor Peter he kept us informed with the status of the car he was very nice , professional and funny definitely using this new country Audi dealer every ti Peter he kept us informed with the status of the car he was very nice , professional and funny definitely using this new country Audi dealer every time the car is due for service!!! More
We recently got a Audi Q5, Ian made the experience so pleasant! He was patient with us and really worked hard to get us a good deal. It’s our first luxury car and Ian made the process so smooth and stres pleasant! He was patient with us and really worked hard to get us a good deal. It’s our first luxury car and Ian made the process so smooth and stress free. He is very professional and knowledgeable. We will definitely be coming back for our next Audi. We are lifetime customers! More
Once you buy a car here they ignore everything after even when they don’t meet their fulfillment to sell you a car. I purchased a car and I was having difficulty connecting to the Audi mmi system. I asked fo when they don’t meet their fulfillment to sell you a car. I purchased a car and I was having difficulty connecting to the Audi mmi system. I asked for assistance and all I get was snarky responses they are not supposed to help and got responses that “if they bought an Audi I would not bother connecting to the mmi it’s useless”. I will attach text messages below to prove. I tried to have them help me connect to my car but they truly have no clue how the mmi system works. I had to attend to another Audi dealership to have them help me connect my car. They truly don’t care for their customers. I know where I won’t be buying any cars from. Anywhere but here. If you want to take chances on a new car and a half winged delivery job look no where else but here! More