Dwiletsky 5/7/2013 11:37:06 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Michael DoucetTom KimballJohn PetroStevinson Toyota West Customer Service: N/A Quality of Work: N/A Friendliness: N/A Overall Experience: N/A Pricing: 5 Overall Score: 5.0 My Review Of Stevinson Toyota West: Great experience in purchasing a new Highlander with everyone at this dealership! The staff is exceptionally helpful, friendly and patient and the facility is first class in every respect. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
SLDreier 5/2/2013 10:36:59 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Michael DoucetKendall JanakTyler Woodward Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Stevinson Toyota West: This was a great car buying experience. Kendall and Tyler were great with the inventory, sale, process, information, etc. They were very friendly and quick to respond. Mike was amazing and helped out in so many ways. He made the car buying process quick and painless. I would recommend this dealership to anyone. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
ECCurrier918 5/1/2013 7:44:12 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Garrett CondraMichael Doucet Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Stevinson Toyota West: I found the Jeep I wanted online and set up an appointment with Garrett, being from Grand Junction I couldn't get there for a few day but was planning a trip to Denver anyway coming weekend. This is the first car I have ever purchased and I was extreamly happy with the service I recieved. Garrett wasn't to pushy and didn't treat me like I didn't know anything because I was a female. I couldn't be happier with my Jeep and the customer service I received with Stevinson Toyota. I will be back when I am looking for another car. Thanks again!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
gsobczak 4/9/2013 1:45:27 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Debra Avants-KingGarrett CondraMichael Doucet Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Stevinson Toyota West: In reading the other dealer reviews posted on this site, I agree with the many positive comments expressed on behalf of Garrett's service and that of the dealership in general. As a first-time car buyer in Colorado, though, I have to express my disappointment with the $499 handling fee that was revealed only during my meeting with the finance manager. Whether or not this is a standard industry practice in this state, as was expressed to me during the finance meeting, it compromised my otherwise exemplary experience with Stevinson Toyota. The dealer handling fee is comparable to the resort fees imposed in recent years by hotels in Las Vegas - an indefensible cash grab. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Stevinson Toyota WestAdded: 4/29/2013 1:53:16 PMDear Gsobczak,Thank you for your nice review of Garrett's service and the dealership as well as for letting us know about the communication of the Dealer Handling Charge. Although the Dealer Handling fee is advertised throughout the dealership, including on the sales desks in the showroom, I apologize the charge was not explained to you before you went into finance. Your comments are a good reminder for our sales staff that not everyone is aware of Dealer Handling Charges.Sincerely,Patricia FordManager of Customer Communications and Relations
deekoetje 4/6/2013 12:49:15 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Michael DoucetHugh Fitzpatrick Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Stevinson Toyota West: I was extremely nervous about buying a car. I assumed my experience would be horrific and deceitful. I was really not expecting to actually enjoy my time at the dealership. I felt welcome the moment I stepped in and never felt that people were talking down to me, as I don't know much about cars. Everything was explained thoroughly which made me confident in my purchase. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
vjenik 3/30/2013 10:41:14 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Michael Doucet Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Stevinson Toyota West: I just wrote a very long review and web site kicked me out, so this is going to be short. Denny and Tom were great! Tom initially helped us. Very nice, knowledgeable and "not pushy". Denny went over everything with me before leaving, radio, phone etc. He was great!Michael helped us with financing. Very efficient, painless process. Would definitely recommend. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
EHAROUTUNIAN065 2/14/2013 5:34:13 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Michael Doucet Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Stevinson Toyota West: Our salesman Denny was very knowledgable and supportive. He made the car buying experience very easy and relatively stress free, and made sure our post-sale relationship with Toyota would be positive. Thanks! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
amroach 2/13/2013 3:28:44 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Michael DoucetKendall JanakTyler Woodward Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Stevinson Toyota West: All three of these Stevinson employees were on the ball!! Kendall, Tyler, and Michael worked in an efficient manner to pair me up with the perfect car for my needs. They were highly knowledgable on the various options regarding car models and financing. Overall, great experience :) Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Prado17 2/1/2013 11:23:09 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Garrett CondraMichael Doucet Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 3 Overall Score: 4.6 My Review Of Stevinson Toyota West: I can definitely rate this dealership as great customer service, and friendliness. The only thing what needs to be improved is, to make customers more comfortable in case of financial issues, provide more information about how to make deal more profitable. More customers will prefer and choose your dealership if this will take a place. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
sengelman@gmail.com 1/31/2013 4:45:43 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Michael DoucetSam Kozlowicz Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Stevinson Toyota West: We had a great experience purchasing our first Toyota vehicle. Sam was very helpful, as was Michael. WE came in to exchange our Ford F150 and we were offered a fair value for the trade in. Meanwhile, your team was able to provide us with additional incentives that he;p us feel like we were receiving genuine care and consideration. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review