Michael Grasso
Michael Grasso at Acura Of Pembroke Pines
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Michael Grasso | Page 42

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.7
429 Reviews

Dealership Experience

3 yrs

Industry Experience

22 yrs

Languages Spoken

English English

4.7

429 Reviews

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429 Reviews of Michael Grasso

December 01, 2021

Dealership Rating
Employee Rating

Very courteous and fast service. Mike my service advisor was very professional and polite. Pleasure to do business with. More

by ECRUZ89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2021

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We're glad you enjoyed your visit with Mike & the team here at Acura of Pembroke Pines and we hope to see you again next time!

November 30, 2021

Dealership Rating
Employee Rating

The service was great they acknowledge you while you’re waiting they really takes good care of their customer More

by DORRETTTHOMPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 01, 2021

Acura Of Pembroke Pines responded

Thank you for coming to Acura of Pembroke Pines!

November 28, 2021

Dealership Rating
Employee Rating

They took care of my car very fast. Did not have to wait long at all which was great. More

by RGRY1688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 30, 2021

Acura Of Pembroke Pines responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Acura of Pembroke Pines and we hope to see you again next time!

November 28, 2021

Dealership Rating
Employee Rating

Mike was extremely helpful in getting my car serviced as quickly as possible. He definitely exhibited GREAT customer service skills and explained to me the cost before the services were done on the car, whi More

by J.DOBAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 30, 2021

Acura Of Pembroke Pines responded

Mike and the team are so glad you enjoyed your visit! Thank you for the kind words and five-star rating!

November 27, 2021

Dealership Rating
Employee Rating

Tech, Mike Grasso, was very helpful in working our vehicle into the schedule. Stayed on the repair until 5:30 pm. Appreciate the communication and follow up throughout the day. More

by JARNETT20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 30, 2021

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback! We're glad to hear Mike delivered excellent service and we hope we can be of service to you again in the future. Take care! - The Acura of Pembroke Pines Team

November 21, 2021

Dealership Rating
Employee Rating

When I went in at 9:30 everybody was very pleasant and cheerful and they acknowledge me immediately and that's what I appreciate instead of me just standing around and standing there and nobody is paying More

by morr1S1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 23, 2021

Acura Of Pembroke Pines responded

Your review has made our day! Thank you for taking the time to leave Acura of Pembroke Pines such a great five-star rating!

November 21, 2021

Dealership Rating
Employee Rating

I had an issue after service snd they took care of me immediately. Jordan met with me and my husband and was very understanding More

by cookidycoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 23, 2021

Acura Of Pembroke Pines responded

We're so glad Jordan and the Acura of Pembroke Pines team gave you such excellent care! Thank you for coming to see us!

November 20, 2021

Dealership Rating
Employee Rating

Quick with zero hassle. Cost was great. Even got a complimentary wash. Great customer service More

by E_RHUNTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto

Nov 23, 2021

Acura Of Pembroke Pines responded

Thanks for taking the time to review your experience with the Acura of Pembroke Pines team! We hope to see you again next time!

November 19, 2021

Dealership Rating
Employee Rating

Service Agent Michael greeted me in a professional and Service Agent Michael greeted me in a professional and courteous manner. The young man that assigned me a loaner was just as professional and courteo More

by RDENEENJENKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 22, 2021

Acura Of Pembroke Pines responded

We're happy to hear it! Thank you for leaving Acura of Pembroke Pines your honest review!

November 19, 2021

Dealership Rating
Employee Rating

My first time in the dealership the service was fast and the place is well kept. More

by RAFUCHO7833
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 22, 2021

Acura Of Pembroke Pines responded

Thank you for taking the time to leave your great five-star review for Acura of Pembroke Pines! We look forward to seeing you next time!

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