Michael Hackett

Great buying experience Great experience. Mike was not pushy at all and got me in the exact model I was looking for at a great price. Hopefully the first of many Mazda’s. Great experience. Mike was not pushy at all and got me in the exact model I was looking for at a great price. Hopefully the first of many Mazda’s. Dave made the purchase nice and easy as well. All around great people!! More

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Very Easy To Work With They are easy to work with. Gave me all the options needed to make the perfect choice for purchasing the car I wanted. They were also considerate sinc They are easy to work with. Gave me all the options needed to make the perfect choice for purchasing the car I wanted. They were also considerate since it was my first time to buy a car. More

by FRANCO_DEASIS Verified Customer Verified Customer

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My first car purchase was a success One of my top most favorite dealership experiences ever. Everyone especially Aurimas Otis Alfimovas was very welcoming and helpful in purchasing my ve One of my top most favorite dealership experiences ever. Everyone especially Aurimas Otis Alfimovas was very welcoming and helpful in purchasing my very first car. I am amazed on how everyone at this dealer in particular only looks to help you out in every way possible. Manager Mike Hacket indeed did his magic and made sure I walked out with exactly what I asked for. Best dealership in my view out there And I recommend others to come give it a chance. More

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Great experience buying a 2017 Mazda 3 Sport I originally went to the Mazda dealer by my house, Hawk Mazda of Joliet, to pick out my first car. It was nice to start I picked a car, but they didn' I originally went to the Mazda dealer by my house, Hawk Mazda of Joliet, to pick out my first car. It was nice to start I picked a car, but they didn't have the color I wanted. It was a Saturday that I went, and the sales associate said it's no problem and that they'd have the color I wanted by Monday. That was perfect because I wasn't going to be able to go in until Tuesday morning anyways. However, that was not how it worked out when I went on Tuesday they still didnt have the car, and from what I witnessed they didn't even start looking for the car until I called and said I was on my way. So then the finance guy is trying to convince me to get it in a different color that they had on the lot, or an upgraded version. At that point I was extremely frustrated and unhappy, and left that dealership. Then I found out that the Mazda in Orland had the exact car I wanted, and although it was 45 minutes from my house it was worth the drive. So I called and told them about my awful experience and they were extremely polite and did as much as they could for me over the phone. When I got there all I had to do was sign paperwork, pick out what kind of insurance I wanted and drive off in my brand new car. They made it a fast and easy hassle free process, and I would definitely recommend going there. More

by MEAGANGROEBLI Verified Customer Verified Customer

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New vehicle purchae Staff always professional and helpful with every purchase I've made. Service is done promptly and always within the time promised. Excellent service f Staff always professional and helpful with every purchase I've made. Service is done promptly and always within the time promised. Excellent service from management to the porters! More

by michelle sarpy Verified Customer Verified Customer

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First time buyer Purchased a 2017 Mazda CX 3. It is my first car purchase and I love it. Brandon, Daril, Mike and even other salesmen were very helpful and on top of Purchased a 2017 Mazda CX 3. It is my first car purchase and I love it. Brandon, Daril, Mike and even other salesmen were very helpful and on top of it. Each time I came into this dealership buying or not buying they always made sure they had what I was looking for and never wasted my time like other places I went. Great service, once the process got started it didn't take long. They were willing to work with me and again i was very hapoy with my purchase abd I will go back. More

by JAZMINEALLEN21 Verified Customer Verified Customer

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Execellence this was my first time getting a Mazda car and sure it was a great experience, totally recommend this dealership to friends and family. thanks this was my first time getting a Mazda car and sure it was a great experience, totally recommend this dealership to friends and family. thanks More

by OCHAVEZ Verified Customer Verified Customer

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No HELP! I purchased my vehicle on 10/8/2016, my check engine light came on 10/16/2016. I waited two days just to see I had gotten bad gas it still hasn't gone I purchased my vehicle on 10/8/2016, my check engine light came on 10/16/2016. I waited two days just to see I had gotten bad gas it still hasn't gone off, I called the dealership spoke with manager Mike Havket to ask what could they do for me, perhaps offered a free diagnostic test something he tells me there's nothing they can do because I didn't not to purchase a overpriced warranty at the time of purchase! The truck is literally ten days off the lot and this is the response I get? I'm so disappointed in this dealership, and now starting to regret my purchase all together More

by SASHA Verified Customer Verified Customer

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Loved every second. CJ Wilson Mazda in Orland Park gave me a wonderful expierience! I leased my first car with very little credit and they were able to work with me find CJ Wilson Mazda in Orland Park gave me a wonderful expierience! I leased my first car with very little credit and they were able to work with me find a bank that would take me and gave me an amazing price. Plus they sent me home made cookies after my purchase. Loving my Mazda3. Thanks so much CJ Wilson Mazda! More

by LUKESTEWART24 Verified Customer Verified Customer

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Magic About 2 months ago, I had been there for service on my 2004 mazda6 and decided to ask for a test drive of a 2016 mazda6 gt while waiting for my car. B About 2 months ago, I had been there for service on my 2004 mazda6 and decided to ask for a test drive of a 2016 mazda6 gt while waiting for my car. Brandon Baldeshwiler said sure and we were on our way. He did a good job explaining what to expect on acceleration, braking and handling. When we returned we spoke about cars in general and he is quite knowledgeable. I was impressed. So when I came back later to order to purchase, I did not see the color I wanted and I thought it would take weeks, maybe months. Michael Hackett came out and said he found one and it could possibly be here today. I could not believe it. I was given a loaner to get home. Half way home, cell rings and Brandon says your car is here and you can pick it up now. WHAT! I turn around, come back to dealership. Brandon took my groceries and put them in refrigerator while I waited. About ten minutes later I'm driving down the street in my brand new car! I was very,very tired and it was a long day for me. I was not expecting to be in a new car the same day. So, I was not as excited as I could have been. So, thanks to Brandon and all those that were part of the process. And thanks Justin Anderson. I have been coming here for service for quite a while and they are awesome! More

by customer123 Verified Customer Verified Customer

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