Michael Lyons
Michael Lyons at Crown Mercedes-Benz Dublin

Michael Lyons | Page 4

Service Advisor

Crown Mercedes-Benz Dublin

6500 Perimeter Loop
Dublin, OH 43017

5.0
85 Reviews
5.0

85 Reviews

Write a Review

85 Reviews of Michael Lyons

August 07, 2021

Dealership Rating
Employee Rating

Stephen Revard provided excellent customer service when we bought our new car at Crown Mercedes-Benz Dublin. He spent time explaining all the new features and taking care of the smallest details that we di More

by TJenkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Tippie , Stephen Revard

August 06, 2021

Dealership Rating
Employee Rating

Michael Lyons has been my Service Rep for years. Always does his best to get me in as quickly as possible and the service work as always be perfect. More

by jbakerceo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2021

Crown Mercedes-Benz Dublin responded

We greatly appreciate you taking the time to leave Michael this 5-star review! We are honored by your continued business, and we are overjoyed that he consistently provides you with a top-notch experience and gets your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we look forward to seeing you again the next time you are in need of automotive service! Safe travels!

July 26, 2021

Dealership Rating
Employee Rating

Everyone was great, especially Cory. He was very attentive and answered my questions. I never felt rushed. Overall, I was quite impressed by this dealership and would definitely recommend them. More

by catter62.cl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Tippie , Cory Gasparro

Jul 27, 2021

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave us this positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Cory and the team provided you with a smooth and pressure-free experience. It is our pleasure to assist you in any way possible, and we are honored to have earned your kind recommendation! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 25, 2021

Dealership Rating
Employee Rating

I always deal with Mike when it comes to servicing my car and he always makes sure I am well taken care of! He is always professional and understanding! He is the best! -Fatima More

by Ftoure12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2021

Crown Mercedes-Benz Dublin responded

Fatima, Thank you for leaving Mike this excellent review! We are happy to hear that he consistently takes exceptional care of you and your automotive needs. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!

April 21, 2021

Dealership Rating
Employee Rating

Michael Lyons was my service mgr. He and his crew were very thorough and took care of the problem I was experiencing. They kept me updated with texts. They even vacuumed and washed my car when they finis More

by jleiter60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 30, 2021

Dealership Rating
Employee Rating

Michael Lyons is my service writer. He is nice, polite and always takes the time to explain in detail services needed and preformed. Both of my cars receive excellent care from Michael. Brenda More

by beststasko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 30, 2021

Dealership Rating
Employee Rating

Michael Lyons has been my service manager for years and he always does a great job. I trust Michael and Crown Mercedes to always do a great job!!! Thank you! More

by JamesAMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2021

Crown Mercedes-Benz Dublin responded

James, Thank you for leaving Michael this excellent review! We are delighted to know that he has your confidence, and that he always takes exceptional care of you and your automotive needs. Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future!

October 13, 2020

Dealership Rating
Employee Rating

Michael Lyons was awesome. He was the best of the best!! All service was swiftly done and in best manner possible. I am very satisfied. More

by Dana Abdou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 30, 2020

Dealership Rating

Michael is great! Dealing with service can be stressful and unpleasant but Michael has made the experiance enjoyable. He is always professional and goes out of his way to make me feel like a great custome More

by JamesAMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2020

Crown Mercedes-Benz Dublin responded

James, Thank you for leaving Michael this 5-star review! We are overjoyed that he could be of assistance to you and make your visit as pleasant as possible! We appreciate you confiding in our dealership with your automotive needs, and we look forward to continue providing you and your vehicle with our best care in the future!

August 20, 2020

Dealership Rating
Employee Rating

Michael Lyons did a great job taking care of our recent service and mitigation of a minor accident. Good loaner, cost below estimate, return a day earlier than expected. More

by nelson2577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 21, 2020

Crown Mercedes-Benz Dublin responded

Thank you so much for your 5-star review! We are delighted to know that Michael took great care of you and made your recent service experience as seamless as possible! It is our pleasure to assist you. Please do not hesitate to let us know how Michael and the team may serve you again!

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