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Michael Lyons
Michael Lyons | Page 8
Service Advisor
Crown Mercedes-Benz Dublin
6500 Perimeter Loop
Dublin, OH 43017
85 Reviews
85 Reviews
Write a Review85 Reviews of Michael Lyons
November 24, 2017
Service Even though I live in Dayton Ohio I bring my car to Crown in Dublin Ohio mainly because of my service representative Michael Lyons. He is very thoroug Even though I live in Dayton Ohio I bring my car to Crown in Dublin Ohio mainly because of my service representative Michael Lyons. He is very thorough in communicating with me about the details of the service. So, even though I believe your service fees are over priced, I will still bring my car to your location as long as Michael works there. Thanks Marino More
by Marino
Helpful 
November 02, 2017
Maintenance Appointment for Recall Fix I have worked with Michael Lyons as my service consultant for my maintenance needs and he has been great to work with. I bought my C300 there a littl I have worked with Michael Lyons as my service consultant for my maintenance needs and he has been great to work with. I bought my C300 there a little over 2 years ago and have been very happy with everything. More
by mtgannon
October 17, 2017
Great dealership I've owned Mercedes for the last 25 years and I've always taken them this dealership. Mike Lyons is terrific to work with. He's efficient, organized, I've owned Mercedes for the last 25 years and I've always taken them this dealership. Mike Lyons is terrific to work with. He's efficient, organized, friendly, and knowledgeable. The service on the vehicle is always done in a timely fashion and I've never had occasion to take the car back because something wasn't done right. More
by JohnB
October 07, 2017
It was great, stress free energy throughout! The service and atmosphere throughout the process fixing my Mercedes was superb quality. Time frame, work needed, and communication was amazing. I kne The service and atmosphere throughout the process fixing my Mercedes was superb quality. Time frame, work needed, and communication was amazing. I knew exactly what was happening every step, which in turn, provided needed piece of mind. Thank you! More
by Letitbe
August 19, 2017
Crown Service Department Michael Lyons did an excellent job for me both in terms of getting my car serviced and arranging a loaner vehicle. He also communicated very well and Michael Lyons did an excellent job for me both in terms of getting my car serviced and arranging a loaner vehicle. He also communicated very well and advised me when my car was ready to be picked up. More
by Mike M
May 12, 2017
Great Customer Service My experience in the Service Department was stress free all because Michael Lyons. From the very beginning his focus was on making sure that my vehic My experience in the Service Department was stress free all because Michael Lyons. From the very beginning his focus was on making sure that my vehicle was taken care of properly and that I was not inconvenienced during this process. I appreciate the service that I received. I highly recommend Crown Eurocars of Dublin. Linda Wright More
by Linda Wright
March 25, 2017
customer service orientation Mike is the most service oriented person I have ever dealt with in any dealership. I do not want to work with anyone else. He has done a great job f Mike is the most service oriented person I have ever dealt with in any dealership. I do not want to work with anyone else. He has done a great job for me over the years. He is just terrific! More
by tmikes
March 10, 2017
Great Service Michael Lyons did a terrific job. Quick and timely communication (by text no less). Loaner car was perfect. Everything done on time without a hitch. Michael Lyons did a terrific job. Quick and timely communication (by text no less). Loaner car was perfect. Everything done on time without a hitch. He personifies "Mercedes." More
by JohnB
February 04, 2017
Great service overall - Mike is excellent! Steven did a great job providing an overview of the AMG even though I purchased at a dealership in AZ. That is great service. Michael is always prof Steven did a great job providing an overview of the AMG even though I purchased at a dealership in AZ. That is great service. Michael is always professional when I take the car in for service. Well done! More
by Jeffrey Prestel
Other Employees Tagged: Stephen Revard
January 21, 2017
Could not have expected any better! Worked with Michael Lyons. Went beyond expectations. My vehicle had a few electrical issues that were fixed through warranty with no hassle at all. Sc Worked with Michael Lyons. Went beyond expectations. My vehicle had a few electrical issues that were fixed through warranty with no hassle at all. Scheduled appointment online, rolled into the service drive, signed a few papers, and left in a loaner vehicle. Michael was great in communicating via text, and took any issues I had with the vehicle seriously. I visited Mercedes-Benz of Easton few weeks prior with the same issues, but was told everything was normal with the vehicle so I was charged a $150 diagnostics fee. Mercedes-Benz of Easton does not take you seriously the way Crown does. Only reason I visited Mercedes-Benz of Easton instead of Crown when the initial problems came up was due to Crown having later appointments compared to Easton. Thought I'd be saving some time but instead wasted time by having to go to two dealerships and made a $150 mistake. Will always return to Crown from now on for any issue. Thanks Michael and Crown Mercedes of Dublin! More
by rishawt
