Michael Mabry

Terrible service. Terrible communication. They have had my car for 3 weeks and are supposedly just now starting the work. I wish I would have avoided this dealer like Terrible communication. They have had my car for 3 weeks and are supposedly just now starting the work. I wish I would have avoided this dealer like the plague and driven my car to anywhere else. I have tried to contact Don Bailey multiple times like the reply to this poor review with probably tell me to do and no one ever calls back. More

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So far that service has been very good and been done on Time. Very pleasant. Time. Very pleasant. More

by kjjklg Verified Customer Verified Customer

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I've purchased 2 vehicles from this dealership in as many years and it is a pleasure to deal with them years and it is a pleasure to deal with them More

by bobbraden42 Verified Customer Verified Customer

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Routine oil change & inspection & tire rotation on 3/17. Three weeks later overheating engine light appeared on my 2 yo SUV and stalled. Coolant was low & no leak per my local mechanic. Obviously they did Three weeks later overheating engine light appeared on my 2 yo SUV and stalled. Coolant was low & no leak per my local mechanic. Obviously they did not check my fluid levels which is routine maintenance. Very disappointed in level of care given for my newer vehicle. More

by erinracht Verified Customer Verified Customer

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Don't know who Amy is. Just took in my Jeep for a recall. I was unhappy that as many times I called to make appt. my phone calls were never returned. I had to go to dealer Just took in my Jeep for a recall. I was unhappy that as many times I called to make appt. my phone calls were never returned. I had to go to dealership to make appt. More

by na13 Verified Customer Verified Customer

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Michael was very unprofessional. I never received any updates while my vehicle was in the service center. Instead I had to call on my own and get updates myself. Lack of communicatio I never received any updates while my vehicle was in the service center. Instead I had to call on my own and get updates myself. Lack of communication and just overall unhelpful. More

by asapocean00 Verified Customer Verified Customer

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Nice and friendly experience . Keep up the good work! Would not hesitate to do it again. Even the shuttle driver was entertaining. Keep up the good work! Would not hesitate to do it again. Even the shuttle driver was entertaining. More

by bauer.rick Verified Customer Verified Customer

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Mike is an out and out liar. Do not trust him. He told us out vehicle was ready for pickup and charged us nearly $900. The vehicle didnt start and he said "maybe the battery is Do not trust him. He told us out vehicle was ready for pickup and charged us nearly $900. The vehicle didnt start and he said "maybe the battery is dead" but in fact, he instructed people to push it it from service to the lot because it didn't start. Seems unbelievable, I know! I've never had an experience like this and don't want anyone else to have to go through this nightmare. More

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Mike Mabrey in the service department was great. They did a good job working with my warranty, which I know is a pain! They did a good job working with my warranty, which I know is a pain! More

by khuth1 Verified Customer Verified Customer

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This service center is very efficient and courteous. My automotive problems were addressed and corrected to my satisfaction. My automotive problems were addressed and corrected to my satisfaction. More

by Caravan lover Verified Customer Verified Customer

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