Michael Macdonald
Assistant Service Director
Les Stanford Chevrolet Cadillac
21730 Michigan Ave
Dearborn, MI 48124
14 Reviews
Write a Review14 Reviews of Michael Macdonald
April 25, 2024
I have found their work to be high quality. But could be more timely. Although it's better to be good than fast. Staff is friendly and efficient. But could be more timely. Although it's better to be good than fast. Staff is friendly and efficient. More
Other Employees Tagged: Phil
February 28, 2024
Even though I did not have an appointment the service department was able to squeeze me in late in the afternoon for an oil change. They’ll certainly get my business again! Thanks to the service writer a department was able to squeeze me in late in the afternoon for an oil change. They’ll certainly get my business again! Thanks to the service writer and the tech’s out back. More
February 26, 2024
I went in for a oil change/tire rotation and was greeted by Mike, service write up person. He was friendly and courteous. I was in and out in less than 40 minutes which was great. by Mike, service write up person. He was friendly and courteous. I was in and out in less than 40 minutes which was great. More
February 26, 2024
August 23, 2020
Ms. Michelle was my Sales Expert Contact for Les Stanford. She is very professional, knowledgeable, best experience ever. After 6+ years as a Customer, I had to say goodbye since Service Director, Stanford. She is very professional, knowledgeable, best experience ever. After 6+ years as a Customer, I had to say goodbye since Service Director, G. Brown, was disrespectful. The Dealership will be better off without him. More
Other Employees Tagged: George Brown, Jeff Orr, Jessika Dlugosz, Michelle Sladovich, Mike Kuss
July 24, 2019
Walk In Oil Change and Tire Rotation As usual, after 4 decades' of trusting this dealership, I was greeted nicely, taken in and helped by Mike in Service. I was given a very nice coupon t As usual, after 4 decades' of trusting this dealership, I was greeted nicely, taken in and helped by Mike in Service. I was given a very nice coupon to reduce my costs, and felt very secure that it was these wonderful people taking carry of my car that I love . As I left, I was very pleased with the professionalism and kindness show . More
May 01, 2019
Dealership charging me $885 for 5 miles towing I have an gm onstar account with free towing for up to 25 miles. The dealership insisted on sending a free tow truck out which would be completely fre I have an gm onstar account with free towing for up to 25 miles. The dealership insisted on sending a free tow truck out which would be completely free of charge, now when I go to get my vehicle they tell me I have a tow bill for $885 that is pretty ridiculous if you ask me for a couple miles of towing. I was lied to and now they are trying to cheat me out of my money and I havent had my car for 2 months now. The collision shop won’t release until a payment is made. More
Other Employees Tagged: Jeff Orr
June 19, 2018
Excellent Service & Always so kind! Have brought my car into Mike Macdonald for years. He is always so kind and willing to help. Even if I've had to wait a while for the car in serv Have brought my car into Mike Macdonald for years. He is always so kind and willing to help. Even if I've had to wait a while for the car in service he is always very upfront and honest. Thank you! More
June 01, 2018
Best Cadillac dealership in this area! Here's what's most important to me in a Cadillac service department: 1. To be treated in a respectful manner as a fellow human being and paying cu Here's what's most important to me in a Cadillac service department: 1. To be treated in a respectful manner as a fellow human being and paying customer; 2. For the dealership to hold to what they say in terms of estimated cost and estimated time for repair; 3. A reasonable price (coupons ROCK!) Each time I have been to the service center at Les Stanford Cadillac, I have received all three, so this is MY dealership. Not only will they continue to service my current vehicle, but in a year from now (once this car is paid off), I will also give their sales center an opportunity as I'm seriously thinking about being brand-loyal now! Way to go, Les Stanford service team!!!! More
Other Employees Tagged: Jessika Dlugosz, Mike Kuss
December 06, 2017
Fast service! The Service Department at Les Stanford has always provided me with fast and reliable maintenance and repairs. The advisors have always made sure that The Service Department at Les Stanford has always provided me with fast and reliable maintenance and repairs. The advisors have always made sure that my repairs were never over-charges, and have been provided a loaner car when needed. Top notch! More
Other Employees Tagged: George Brown, Daniel Melton, Lenny Russ , Gary (Porter)