Mike Kuss
Mike Kuss at Les Stanford Chevrolet Cadillac
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Mike Kuss

Cadillac Service Advisor

Les Stanford Chevrolet Cadillac

21730 Michigan Ave
Dearborn, MI 48124

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5.0
12 Reviews

Languages Spoken

English English

5.0

12 Reviews

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12 Reviews of Mike Kuss

March 21, 2024

Dealership Rating
Employee Rating

Always FRIENDLY. Always PROFESSIONAL I waited for my oil change and tire rotation. Very pleased with the small wait time! More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2024

Les Stanford Chevrolet Cadillac responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2024

Dealership Rating
Employee Rating

Went in for a oil change and tire rotation mike was my service advisor very professional and down to earth. Made a great an easy transition. Thanks Mike More

by Robertek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Les Stanford Chevrolet Cadillac responded

Hi Robertek, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 25, 2023

Dealership Rating
Employee Rating

They went over and beyond to help me with my problem! !! I will most definitely bring my truck there every time More

by Mosestimothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Les Stanford Chevrolet Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2023

Dealership Rating
Employee Rating

Michelle Sladovich is the best sales person I have worked with in 40 years. Everyone here is friendly and very helpful from Sales to Service. We've had experiences with Chevy and Cadillac with the same thoug More

by M Go-Blue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sladovich

Mar 05, 2023

Les Stanford Chevrolet Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly a valuable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Thank you, Kimberly French Kimberly_french@lesstanford.com

January 24, 2023

Dealership Rating
Employee Rating

Excellent my 7 car from Michelle. I will always recommend her to my friends. Great service dept alsoo More

by drmatthewblount1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sladovich

Jan 26, 2023

Les Stanford Chevrolet Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Les Stanford Chevrolet Cadillac Team

August 23, 2020

Dealership Rating
Employee Rating

Ms. Michelle was my Sales Expert Contact for Les Stanford. She is very professional, knowledgeable, best experience ever. After 6+ years as a Customer, I had to say goodbye since Service Director, More

by My 2017 XT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

June 01, 2018

Dealership Rating
Employee Rating

Best Cadillac dealership in this area! Here's what's most important to me in a Cadillac service department: 1. To be treated in a respectful manner as a fellow human being and paying cu More

by michelej226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2018

Les Stanford Chevrolet Cadillac responded

Dear "michelej226," What a great review!!! Thank you so much. We sincerely appreciate you taking the time to let us know that we have become YOUR dealer of choice. Les Stanford Cadillac has amazing standards of care that we strive to show our clients every day. No matter what the issue is, we do our best to make it clear to the customer and we do stick to our word. That's how it should be everywhere, but we can only control what goes on in our own backyard, so to speak. We appreciate you putting your trust in us for your vehicle service and look forward to assisting you when it comes time to get that new Cadillac you spoke of. In the meantime, take care and be safe, Michelle J Hughes for the management team at Les Stanford Cadillac

April 13, 2018

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Employee Rating

I felt like I hit the lottery I say that because in all the years I have purchased cars I never met a sales person go out of their way that ours did! Our car had been shipped in f More

by Corvette 98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2018

Les Stanford Chevrolet Cadillac responded

Thank you for the wonderful feedback! Michelle is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, The Les Stanford Chevrolet Cadillac Team

July 12, 2017

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Employee Rating

Worst dealership ever Purchased my Cadillac out of the show room only to find out that my wheels have hubcaps. Went in for my 1st oil change it took them almost 2 hours. Th More

by Limb@bm04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 12, 2017

Les Stanford Chevrolet Cadillac responded

"Limb@bm04," I have emailed our Cadillac manager to find out what is going on and will get back to you as soon as possible. I appreciate your patience.

June 21, 2017

Dealership Rating
Employee Rating

My experience was great five star great I would recommend this dealership to whoever whenever at any given time due to the great service I have received thank you. Would buy there again. More

by Blackopps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Brown, Jessika Dlugosz, Dennis Rohde , Lamont Richmond

Jun 22, 2017

Les Stanford Chevrolet Cadillac responded

"BlackOps," WOW! Thank you so much for that glowing endorsement of our dealerships. It is not often that people take the time to let someone know that they've done a GREAT job. We appreciate that you took the time. We sincerely hope that you will tell your family, friends and co-workers about Les Stanford Chevrolet Cadillac. Referrals are another way to say all the wonderful things you said in your review. We truly appreciate your on-line recommendation. Thank you for choosing Les Stanford. Enjoy your ride, take care and be safe, Michelle J Hughes for the management team at Les Stanford Chevrolet Cadillac

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